AUDI Complaints

View complaints related to AUDI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 AUDI Q5
    - CAPE CORAL, FL

    MY CAR WOULD NOT START AND I HAD MY CAR TOWED TO FORT MYERS AUDI. AFTER THE DIAGNOSTICS THEY SAID THE TIMING CHAIN HAD FAILED AND CAUSED A CYLINDER HEAD TO CRACK AND THE TURBO HAD ISSUES AS WELL. THEY TOLD US THAT AUDI WILL COVER THE TIMING CHAIN AND ONLY 50% OF THE CYLINDER HEAD. THE QUOTE GIVEN FOR THE CYLINDER HEAD WAS $5,810 (WITH AUDI COVERING $2,905). TO REPAIR THE TURBO CHARGER IT WILL COST $2,175. LOOKING ON THIS WEBSITE, I HAVE SEEN SEVERAL OTHERS HAVING THE SAME ISSUE, WITH THE SAME RESULTING PROBLEMS. *TR

    Source: NHTSA WEB SITE
  • 2007 AUDI Q7
    - BRIDGEWATER, MA

    AIRBAG LIGHT STAYS LIT ON DASH BOARD, SAFETY STATION SAYS IT WILL PASS STATE INSPECTION (MASS) DUE TO AGE OF VEHICLE. MY MECHANIC CANNOT REMOVE THE SERVICE CODE WITH HIS COMPUTER? IT ALWAYS STAYS ON, I BOUGHT THE CAR 2 YEARS AGO AND IT HAS ALWAYS BEEN ON, AND IT ALWAYS BEEN SERVICED THOROUGHLY. MY MECHANIC SAYS IT'S PASSENGER'S SIDE AIRBAG??

    Source: NHTSA WEB SITE
  • 2020 AUDI Q7
    - PLAINFIELD, IN

    TL* THE CONTACT OWNS A 2020 AUDI Q7. THE CONTACT STATED WHILE DRIVING AT 20 MPH, THE VEHICLE STARTED MAKING AN ABNORMAL NOISE FROM THE PASSENGER'S SIDE REAR OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE FAILED TO EXCEED 20 MPH. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO AUDI INDIANAPOLIS LOCATED AT 4610-B E 96TH ST, INDIANAPOLIS, IN 46240, WHERE IT WAS DIAGNOSED WITH THE REAR DIFFERENTIAL NEEDING TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE, AND A CASE WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 6,200. *LN*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 AUDI A3
    - EL PASO, TX

    AIR BAG LIGHT IS ON AND SEAT BELT LIGHT IS ON. ERROR MESSAGE ON DASHBOARD: SAFETY SYSTEM: SYSTEM FAULT. CAR HAD A RECALL FOR SIMILAR ISSUE ON JANUARY 2020. TOOK TO THE DEALERSHIP AND WANT TO REPLACE A SENSOR FOR $1300. DEALERSHIP STATED IS NOT THE SAME ISSUE RELATED TO THE RECALL. THIS IS A SAFETY ISSUE. CAR IS NOT UNDER WARRANTY ANYMORE. *TR *BF UPDATE: THE CAR WAS INVOLVED IN A COLLISION WHILE PARKED IN FRONT OF THE CONTACT'S APRTMENT. THE AIR BAGS DID NOT DEPLOY. *AS

    Source: NHTSA WEB SITE
  • 2019 AUDI E-TRON
    - MIAMI, FL

    ON JANUARY 13, 202, THIS 2019 AUDI E-TRON WAS THE 2ND CAR STOPPED AT A RED TRAFFIC SIGNAL ON A PUBLIC ROAD. THE DRIVER'S FOOT WAS ON THE BRAKE. WHILE THE LIGHT REMAINED RED WITH THE DRIVER'S FOOT STILL ON THE BRAKE, THE CAR LURCHED FORWARD INTO THE REAR OF THE FRONT CAR CONTINUING PUSHING FORWARD FOR SEVERAL SECONDS AS THE DRIVER PUSHED HARDER ON THE BRAKE, TRIED TO SHIFT THE CAR OUT OF DRIVE, FINALLY STOPPING THE CAR BY PUSHING THE POWER BUTTON. THE CAR WAS IMMEDIATELY TOWED TO THE DEALER AFTER THE ACCIDENT, AND THE DEALER AND AUDI OF AMERICA WAS IMMEDIATELY NOTIFIED OF THE INCIDENT. AUDI FINALLY SENT AN ENGINEER TO INSPECT THE CAR ON FEB. 14, 2020. ACCORDING TO AUDI, THE ACCELERATOR AND BRAKE PEDALS WERE OPERATING PROPERLY AT THE TIME OF THEIR INSPECTION, AND THE CAR'S DATA RECORDER REVEALED NO INFORMATION REGARDING THE ACCIDENT. THEY CONCLUDE THAT THE ABSENCE OF EVIDENCE EXONERATES THE CAR AND AUDI. INASMUCH AS THE ACCIDENT HAPPENED EXACTLY AS DESCRIBED ABOVE, THE ABSENCE OF ANY DATA ON THEIR RECORDER, IF TRUE, AND THE PROPER FUNCTIONING OF THE PEDALS UPON LATER INSPECTION, ARE NOT EVIDENCE THAT THE ACCIDENT DID NOT HAPPEN AS DESCRIBED AND THE ABSENCE OF SOME ELECTRONIC MALFUNCTION THAT IS LIKELY TO HAVE OCCURRED AS BEING THE CAUSE. THEREFORE, THIS VEHICLE IS INHERENTLY UNTRUSTWORTHY AND UNSAFE. *TR

    Source: NHTSA WEB SITE
  • 2017 AUDI Q7
    - ROCKFORD, MI

    WAS DRIVING NEW USED VEHICLE ON 55 MILE ZONE N MY LAND ASSISTANCE PULLED MY STARING TO RIGHT HARD ON SINGLE LANE TO THE INTERSECTION. MAY BE ONE SIDE LINE WAS GETTING WIDE FOR INTERSECTION. BUT IT WAS SUDDEN PULL. *TR

    Source: NHTSA WEB SITE
  • 2017 AUDI Q5
    - CHICAGO, IL

    THE ROOF OF MY 2017 AUDI Q5 IS GLASS, AND IT MAKES A CONSTANT RATTLING NOISE WHILE DRIVING. I TOOK IT TO THE AUDI SERVICE CENTER TO BE SERVICED, AND THE SUNROOF FRAME ALONG WITH ALL OF THE BOLTS WERE REPLACED IN DECEMBER 2019. AS OF TODAY, THE RATTLE IS STRONGLY PRESENT AGAIN. THIS ISSUE IS ONGOING, AND IT IS A MAJOR SAFETY CONCERN FOR ME. THE GLASS ROOF COULD LITERALLY SHATTER AND RESULT IN A FATAL INJURY. I FILED A COMPLAINT WITH THE BBB AUTO LINE, BUT I WAS TOLD THAT AN INVESTIGATION COULDN'T BE CONDUCTED BECAUSE A TWO YEAR DEADLINE THAT I MISSED EVEN THOUGH THE VEHICLE HAS LESS THAN 15K MILES ON IT. I HAVE ALSO REQUESTED A REPLACEMENT VEHICLE FROM AUDI, AND MY REQUEST WAS REJECTED. AS OF MAY 2020, THE AUDI SERVICE CENTER MANAGER FACILITATED ANOTHER REPLACEMENT REQUEST ON MY BEHALF. *TR

    Source: NHTSA WEB SITE
  • 2013 AUDI Q5
    - CHANTILLY, VA

    INCIDENT DATE: 5/9/20 MILEAGE: 70,290 MILES SUMMARY: I REVERSED OUT OF PARKING SPACE, SHIFTED MY CAR INTO DRIVE, AND MY CAR ABRUPTLY HESITATED, DECELERATED, RESISTED, AND JERKED UPON ENGAGING THE GAS PEDAL; A SERIES OF MULTIPLE WARNING/INDICATOR LIGHTS SIMULTANEOUSLY FLASHED ON THE OBD SCREEN WHILE MY CAR WAS IN MOTION. THE CAR CONTINUED TO DECELERATE, JERK & HESITATE.MESSAGES REFERENCED HYBRID, MALFUNCTION, ELECTRONIC, INOPERABLE, LOSS OF ABILITY TO CONTROL STEERING, STEERING POWER, DANGER, HAZARD, ENGINE, STABILIZATION, DRIVING, POWER. I ATTEMPTED TO ACCELERATE FROM A STOP SIGN TO CROSS A 4 LANE INTERSECTION OF MOVING TRAFFIC. UPON PRESSING THE GAS PEDAL TO CROSS THE TRAFFIC INTERSECTION, MY CAR WOULD HESITATED TO ACCELERATE, AND MORE ABRUPTLY JERKED AND HESITATED - LIKE I WAS DRIVING A MANUAL TRANSMISSION THAT WAS STALLING OUT/STUCK IN THE WRONG GEAR.THE MORE I TRIED TO ACCELERATE ACROSS THE 4 LANES OF MOVING TRAFFIC, THE MORE SEVERELY THE CAR RESISTED, JERKED, HESITATED, AND FLUCTUATED IN POWER. I COULD'VE BEEN T-BONED BY ANOTHER VEHICLE AND SERIOUSLY INJURED, AS THE SPEED LIMIT ON BOTH SIDES OF THIS TRAFFIC INTERSECTION IS 45MPH. I WAS INFORMED BY THE AUDI DEALERSHIP THAT I NEED A BRAND NEW TRANSMISSION DUE TO 'INTERNAL PARTS FAILURE.' I WAS ALSO INFORMED THE 'CONDITION AND LEVEL OF TRANSMISSION FLUID' REQUIRES AN ENTIRELY NEW TRANSMISSION. THE FOLLOWING DIAGNOSTIC CODES WERE PROVIDED BY THE DEALERSHIP: P0AB900,P060A00,P279700,U040200. ACCORDING TO AUDI, MY CAR NOW NEEDS A WHOLE NEW TRANSMISSION AND HAS 'BURNED' TRANSMISSION FLUID DUE TO AN 'INTERNAL PARTS FAILURE' AT 70,290 MILES.THE TRANSMISSION REPLACEMENT AND LABOR IS APPROX $27K. I RECENTLY LEARNED THE TRANSMISSION MECHATRONICS WAS REPLACED BY ANOTHER AUDI DEALERSHIP IN AUG 16' AND THE MILEAGE WAS APPROXIMATELY 22KMILES. I PURCHASED THE VEHICLE IN JAN 17', WITH APPROX. 26KMILES. MORE DETAIL IN PDF. *TR

    Source: NHTSA WEB SITE
  • 2002 AUDI A6
    - BARSTOW, CA

    I PARKED MY CAR TO DETAIL IT AND AFTER I WENT TO DRIVE TO THE STORE AND MY CAR WASN'T REACHING ABOVE 4000 RPMS AND WOULDN'T GO OVER 60 MPH ...ITS ACTING LIKE THERE IS A REV LIMITER AND THROW 2 NEW CODES...NEVER GOT ENGINE BAY WET JUS OUTER BODY OF VEHICLE ...DIAGNOSTIC CODES ARE P0322 AND P0421 I BELIEVE ONE IS FOR THE ENGINE IGNITION DISTRIBUTOR NO SIGNAL AND ALSO CATALYTIC SYSTEM BELOW THRESHOLD BANK 1 .....AFTER I PARKED CAR AGAIN I TRIED TO START AND NOTHING HAPPENED ....I'VE BOUT NEW C.O.P'S ....AND STILL NOTHING I WAS DRIVING MY VEHICLE WHEN THIS HAPPENED AND ALSO NOTICE THAT THE FUEL FILLER JUST INSIDE THE PORT WAS ALL CRACKED AND WHEN I FILLED WITH FUEL ITS LEAKED ALOT OF MY GAS ...THE *TR

    Source: NHTSA WEB SITE
  • 2015 AUDI A3
    - MCHENRY, IL

    TL* THE CONTACT OWNS A 2015 AUDI A3. THE CONTACT STATED THAT THE PASSENGER'S SIDE AIR BAG FAILED TO OPERATE AS DESIGNED. THE CONTACT TOOK THE VEHICLE TO AUDI WESTMONT (276 E OGDEN AVE, WESTMONT, IL 60559) WHERE THE VEHICLE WAS DIAGNOSED WITH AN UNKNOWN AIR BAG FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 139,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE