AUDI Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2000 AUDI TT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V056000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHILE DRIVING ON A STRAIGHT, FLAT SECTION OF I-95 IN FLORIDA AT 70MPH, MY 2 YEAR OLD 2018 AUDI A5 CABRIO'S DRIVER'S SIDE SUN VISOR SUDDENLY BROKE OFF AT ITS BASE AND LANDED WITH FORCE ON MY STEERING WHEEL. I'D MOVED THE VISOR INTO THE UP POSITION, FLUSH WITH THE FRAME, AND IN DOING SO, THE VISOR BROKE OFF AT THE BASE. I HAD NOT, NOR HAD I EVER, MOVED THE VISOR WITH A LOT OF FORCE. EVEN WHEN THE CAR WAS NEW, THE VISOR HAD ALWAYS BEEN TOO TIGHT, TOO SHORT, AND DIFFICULT TO MOVE. THE RESULTANT DISTRACTION OF A HEAVY VISOR DROPPING ONTO MY STEERING WHEEL CAUSED ME TO SWERVE AT 70MPH. FORTUNATELY TRAFFIC WAS LIGHT THAT DAY AND NO ACCIDENT OCCURRED. DUE TO A DESIGN FLAW, THE VISOR CAN'T SWING ON ITS SUPPORT BAR AS IT SHOULD. AFTER IT BROKE OFF, I HAD TO USE VISE GRIPS TO MAKE IT SWING AT ALL. I THEN TRIED LUBRICATING THE SUPPORT BAR INSIDE THE VISOR WITH WD-40, WHICH DID NOT HELP. HAD I TRIED TO REATTACH THE VISOR WITH GLUE, THE TORQUE ON THE SUPPORT BAR CAUSED BY THE VISOR'S INABILITY TO SWING FREELY ON ITS AXIS SUGGESTS THAT IT WOULD INSTANTLY BREAK OFF AT THE BASE AGAIN. THE PASSENGER SIDE VISOR HAS NOT FALLEN OFF YET, BUT THE SAME DESIGN WILL CAUSE THAT TO HAPPEN EVENTUALLY. THIS VEHICLE HAD A 4 YEAR/50K MILE WARRANTY, BUT I HAD JUST EXCEEDED THE MILEAGE LIMIT SO IT WAS NO LONGER WARRANTED. I NOTIFIED BOTH MY AUDI DEALER AND AUDI USA ABOUT THIS SAFETY ISSUE. AUDI USA SAYS THAT THEY WILL NOT ISSUE A SERVICE ADVISORY OR RECALL, AND WILL NOT COVER THE PRESENT AND FUTURE DAMAGE TO BOTH VISORS. DESPITE THE SUN VISORS BEING NECESSARY SAFETY EQUIPMENT - ESPECIALLY IN FLORIDA - AUDI DENIES ANY CULPABILITY FOR THIS PROBLEM. THERE ARE MANY ANECDOTES ONLINE OF THIS SAME PROBLEM FROM OTHER DRIVERS OF THIS SAME YEAR/MAKE/MODEL/INTERIOR COLOR, AND IT IS NOT UNIQUE TO MY VEHICLE. MORE SPECIFICALLY ALL THE OTHER INCIDENTS ARE HAPPENING TO AUDIS WITH DARK GRAY VISORS LIKE MINE.

THE ENGINE BURNS TOO MUCH OIL FROM THE PISTOLS. I TOOK IT TO THE MECHANIC AND IT DIDN'T HAVE ANY LEAKS OUTSIDE THE ENGINE SO IT THEY TOLD ME IT BURNS THE OIL FROM INSIDE THE ENGINE. AND THEY CANT FIX THE PROBLEM.

WHILE DRIVING MY 2012 AUDI A7 ON THE HIGHWAY, RECEIVED NUMEROUS ERROR MESSAGES WITHOUT WARNING ON THE DASHBOARD. THE CAR BEGAN TO LURCH, STALL, AND DRIVE ERRATICALLY WITH LIMITED DRIVING AND BRAKING CONTROL. SITUATION WAS VERY UNSAFE AND POTENTIALLY LIFE THREATENING. AUDI DEALERSHIP STATED THAT A COOLANT MIGRATION DEFECT OCCURRED. THE COOLANT PUMP VALVE FAILED INTERNALLY AND LEAKED COOLANT ONTO THE WIRING HARNESS. THE COOLANT TRAVELED ALONG THE HARNESS AND DAMAGED OR DESTROYED MULTIPLE ELECTRICAL COMPONENTS INCLUDING THE ECM, TRANSMISSION CONTROL UNIT, AND THE HARNESS / ELECTRICAL CONNECTIONS. AUDI HAS A HISTORY OF COOLANT PUMP DEFECTS AND HAS ACTIVE RECALLS FOR THIS EXACT ISSUE FOR OTHER MODELS. THIS MODEL, THE 2012 A7 SHOULD BE ADDED TO THAT LIST AS IT IS A KNOWN ISSUE AND TECHNICAL SERVICE BULLETINS WERE SENT TO THE DEALERS.

CAR COMES EQUIPPED WITH AUTOMATIC CRUISE CONTROL AND AUTO-BRAKING. SYSTEMS RECENTLY WERE DISABLED, AND ARE THROWING ERROR. "0161 - VIDEO CABLE FOR IMAGE PROCESSING " UNABLE TO USE CRUISE CONTROL, AND ASSUME THAT AUTO-BRAKING IS DISABLED UNTIL THIS IS RECTIFIED.

THIS 2017 VEHICLE HAS 17,400 MILES. OEM TIRES HAVE BEEN ROTATED AT 5037, 12,306 AND 14,218. VEHICLE DELIVERED TO ME ON 6/22/17 AS BRAND NEW. ALIGNMENT ON 3/24/20 BY AUDI. TOTAL TOE-IN FOR FRONT AND REAR IN SPECIFICATION ALONG WITH OTHER PARAMETERS. OUTER EDGES OF TIRES ARE FAILING. CHUNKS OF RUBBER ARE EITHER FLAKING OFF OR VERY ROUGH. GOODYEAR TIRE - 285/45R20 112H XL EAGLE SPORT A/S ROF AOE. RUN FLATS. BASED ON INTERNET SEARCHES OF GOODYEAR TIRE AND AUDI OWNER WEBSITES MANY (10+) INDIVIDUALS HAVE NOTED THIS EXACT FAILURE MODE ON THIS PARTICULAR VEHICLE/TIRE COMBINATION. MOST HAVE HAD TO REPLACE THE TIRES. I WILL REPLACE THE TIRES AS WELL DO TO SAFETY CONCERN AND ROAD NOISE.

WHEN MAKING A U-TURN AFTER COMPLETING THE TURN PORTION THE CAR FAILS TO ACCELERATE. IT IS AS IF THE VEHICLE CAN'T FIGURE OUT WHAT IT IS SUPPOSED TO DO. THE FAILURE IS FOR A SHORT TIME BUT ABSOLUTELY NOTHING HAPPENS WHEN THE ACCELERATOR IS PUSHED THEN SUDDENLY THE VEHICLE AGAIN ACCELERATES. THIS HAS HAPPENED TO ME 4 TIMES IN THE PAST YEAR. DISCUSSED WITH DEALER AND WAS TOLD THAT IS "THE NATURE OF THE CAR" AND THE SERVICE TECH SAID IT USUALLY HAPPENED TO HIM WHEN TURNING IN AN INTERSECTION AND HE WOULD "FLOOR IT" AND THE CAR WOULD JUMP.

THE CAR HAS BEEN BURNING THROUGH OIL. IT HAS BEEN REQUESTING A QUART OF OIL BE ADDED JUST ABOUT EVERY 500-700 MILES. ABOUT A YEAR AGO THE PROBLEM STARTED IN EARLY 2019 AND AT FIRST IT WAS JUST EVERY 1200-900 MILES THAT THE CAR WOULD ASK FOR AN EXTRA QUART OF OIL. THEN IN THE PAST 6 MONTHS IT HAS GOTTEN WORSE ASKING FOR A QUART OF OIL EVERY 500-700 MILES; THIS IS ALL IN ADDITION TO THE REGULARLY SCHEDULE OIL CHANGES.

THE PRESENSE FRONT IS DOES NOT WORK AS DESIGNED. I HAVE PROVIDED AUDI WITH VIDEOS SHOWING THE PRESENSE NOT WORKING AT ALL UNDER CONDITIONS THEY STATE IT SHOULD AND ALSO DID A TEST DRIVE WITH THE DEALER WHO STATED IT WAS NOT WORKING AS DESIGNED BUT COULD NOT DO ANYTHING SINCE THERE ARE NO CODES. THE VIDEOS SHOW THAT I CAN RAPIDLY APPROACH A VEHICLE AND THE SYSTEM DOES NOT ENGAGE. NO WARNING OR ACTION, WHEN I AM WITH IN A 1/2 CAR LENGTH OF THE VEHICLE IN FRONT OF ME AND THE PRESENSE SYSTEM SET TO EARLY. I DID TEST DRIVE OTHER 2020 Q3S AND THEY ALL BEHAVED THE SAME. MY CAR HAD ITS RADAR SYSTEM REPLACE AND STILL BEHAVES THE SAME WAY. A CASE WAS FILLED WITH AUDI USA AND THEY STATED UNLESS THERE IS A CODE THERE IS NOTHING THEY CAN DO EVEN THOUGH THE DEALER THEMSELVES BELIEVE THERE IS SOMETHING WRONG. THE DISTANCE WARNING SYSTEM ALSO SHOWS SIGNS OF NOT ALWAYS WORKING AS DESIGNED. FOR INSTANCE I HAVE IT SET TO 2 SECONDS. AT TIMES IT DOES NOT WARN ME I AM WITHIN THE 2 SECONDS. AT OTHER TIMES I CAN BE MORE THAN 2 SECONDS AND IT STILL STAYS ON. ACCORDING TO AUDI THE PRESENSE AND DISTANCE WARNING SYSTEM DO NOT WORK TOGETHER, THEREFORE ISSUE WITH ONE DOES NOT MEAN THE OTHER IS HAVING ISSUES, BUT GIVEN THEY ARE BOTH USING THE SAME HARDWARE, THERE ARE USING THE SAME FIRMWARE. ALL THIS OCCURS EITHER EITHER ON THE HIGHWAY OR SIDE ROADS. I HAVE PROVIDED PICTURES FROM THE VIDEOS FOR YOUR REVIEW.

SHIFTS ROUGH FROM START THROUGH FIRST SET OF GEARS. FROM A STANDSTILL, UNDER NORMAL TRAFFIC CONDITIONS, NO MATTER WHAT SETTING THE CAR IS IN, THE TRANSMISSION HUNTS FOR THE CORRECT GEAR AND ROUGHLY SHIFTS FROM 1-2 OR 2-3. THIS ISSUE WAS SUPPOSED TO BE SETTLED BY THE CVT CLASS ACTION BUT AUDI IS REFUSING TO REPAIR/REPLACE. I HAVE COMPLAINED ABOUT THIS ISSUE SINCE 05-06/2014 AND FOR 9 TIMES SINCE UNTIL CPO WARRANTY AND EXTENDED WARRANTY LAPSED, NOW THEY FEEL THE PROBLEM WHEN BEFORE THEY COULD NOT AND DETERMINE THE TRANSMISSION NEEDS REPLACEMENT FOR $12,000.