AUDI Complaints

Car was serviced for recall work and returned next day with con box failure which controls SOS feature on car. The Con box failures can be caused from battery voltage events and software resets . The car had approximately 38k miles on it at the time of service . The dealer and Audi would not accept any responsibility for the failure of the con box. This feature also controls the phone app and last connected the next day after the service . I tried to contact Audi for a goodwill service request and they denied it. THe SOS is afederal mandated system that no longer works now and cost of repair is $2000 .

To Whom It May Concern: I am writing this communication to you per an attorney referral. I have an Audi that was included in the Turbo Class Action Lawsuit. See [XXX] My VIN was included in the lawsuit. The lawsuit was won on December 4th 2025. The class action lawsuit only covers and reimburses consumers who had paid out of pocket (prior to a certain date) expenses incurred fixing the Turbo. I have a letter from a Master Mechanic who is saying my engine problems are due to the turbo being bad however, I have not had the issue fixed. The class action lawsuit does not cover consumers who have not had the Turbo fixed or replaced. Please advise on what I should do or refer me to the appropriate person who can guide me through this process. My vehicle is not under warranty and although the class action lawsuit was won, there is no recall issued at this time. See attached. Thank you in advance for your cooperation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The MMI ( main screen) system randomly reboots every 5 minutes, even when using CarPlay, which is unsafe. Please check it out. Thank you!

While driving on the freeway in the carpool lane, our Audi Q6 malfunctioned and lost power. There were numerous malfunction lights all at once. No other warning that the car was about to lose power. I was forced to coast across lanes avoiding traffic to the side of the road. Steering wheel was also violently shaking. The car has been out of service at the dealer for 58 days as of today. The manufacturer and dealer have both spent time analyzing the car and replaced the 12 volt battery and some control modules. Here is the text message I received from the service advisor at the dealer: “the following are the latest notes from the technician and techline audi :The control module for engine and suspension control is the module that has the static low voltage faults. Tech line thinks this control module staying awake is what’s killing the 12 volt battery. A faulty or discharged 12 volt can cause several problems in an electric vehicle” My concern is that there is no advance warning that the control module or suspension control is draining the battery and there is no advance warning that the 12 volt battery is going to die or is discharged. Audi has not been able to provide reassurance or confirmation that we will know in advance of this issue happening again. We were fortunate to be able to get out of traffic and to the shoulder, but it was a dangerous situation for me and my family to be in. With no advance warning, it seems a good possibility this can happen again.

The contact owns a 2025 Audi Q8. The contact stated that while driving at 25-30 MPH, she crashed into the rear of a pick-up truck towing a boat on a trailer. The contact did not notice that the vehicle in front was coming from a stop, which caused the accident. During the crash, the engine of the boat detached, causing damage. The contact was concerned that the Audi Pre Sense Front Braking feature failed to engage, which could have prevented a crash. The air bags did not deploy. The contact did not sustain any injuries. No medical attention was required. The insurance company was notified of the incident, and the inspection was pending. A dealer was contacted and was informed to call the manufacturer. A police report was filed. The manufacturer was not notified of the failure. The approximate failure mileage was 11,700.

Tied with NHTSA Recall 25V900 - Review Camera Software. Dealer was unable to complete the recall due to internal malfunction of USB Interface on vehicle. Dealer quoted a non itemized Repair Estimate of $1,045.50 to replace the interface in order to be able to complete the open recall. No visible user caused damage to interface and prior Technical Support Bulletin (2066315) for issues with USB covering specific vehicle. Given the dependence on software within our vehicles, the USB interface used to perform required recall work should be covered when failure is internal to the interface module.

I am filing this complaint due to ongoing electronic and drivetrain malfunctions that may impact safe vehicle operation. AWD System Malfunction (Primary Safety Concern) The vehicle repeatedly displays four-wheel drive system malfunction warnings. I have brought the vehicle to the dealership three times for this same issue. The malfunction continues unresolved, raising concerns about traction, stability, and drivetrain reliability. Intermittent Entry Failure Biometric entry intermittently fails, forcing use of the key fob. This could delay access in emergency situations. Remote System Failures Remote vehicle functions (lock/unlock and climate control) operate inconsistently or fail entirely, often generating error messages. Audi has stated this is a system infrastructure issue with no current fix. Battery Power Inconsistency Although the battery indicates 100% charge, actual available power never reaches full output and drops shortly after driving. This creates uncertainty about vehicle performance and usable range. HUD Feature Does Not Perform as Advertised The head-up display does not show surrounding vehicle speeds as advertised, only colored indicators. This removes expected situational awareness information. Summary The vehicle exhibits repeated drivetrain warnings, electronic access failures, and inconsistent battery performance. These issues persist despite multiple service visits. I am requesting this complaint be formally recorded and investigated due to potential safety implications.

The safety situation happened when my wife's car got stuck while driving at about 25-30 MPH in the middle of the road.Next day At the nearest Audi service center they found that water has gotten into the rear of the trunk and damaged the electronic module which caused the car to stall.The first repair was estimate at 4600 $ .After the repair the car was inoperable.The next repair was estimated at another 4 700 $.After the second repair the car was inoperable again and the service department told me that the car needed to replace the entire transmission .Which they estimated at another 20 000 $. So the total damage is around 30 000$ .I contacted Audi USA about the whole situation when I received a negative message regarding the solution . I would like to point out that up until the moment mentioned we had no problems with the car .After my personal investigation of the problem ,I found that there was a safety recall # 21V-947 for same problem .It was not issued for my car which meets all the criteria.It looks like it was hidden by the manufacturer. Audi distances itself from the whole problem and refuses to cover the costs of the damage.Thank good this happened on the city road where the speed is low .If this happened on the highway at 60 MPH it would have had tragic consequences .Where it would never have been figured out what caused the accident. From a safety perspective ,I m reporting this dangerous and unfair treatment of customers by AUDI USA regarding the hidden recall and denial of resposability that occurred and I request an investigation .

My 2019 Audi A7 was brought to Audi Dallas on January 20, 2026, for a manufacturer safety recall involving a software update (Recall 90TV / NHTSA 25V900). During or immediately following the recall repair, the vehicle developed persistent safety system failures, including rear backup camera malfunction and repeated safety warning alerts. As a result of these recall-related failures, the vehicle has been out of service for a cumulative total of approximately twenty-four (24) days. Audi and the authorized dealer have been unable to diagnose or permanently correct the issue despite extended possession of the vehicle and multiple repair attempts. The failure of the rear camera and related safety systems creates a clear safety risk, particularly during reversing and low-speed maneuvers, and defeats the purpose of the safety recall. Communication from the dealer has been delayed and ineffective, and Audi of America has not provided a timely resolution. I am reporting this issue because the recall repair appears to have introduced or failed to correct a safety defect, leaving the vehicle unreliable and unsafe to operate. I am requesting NHTSA review this matter for potential investigation, recall remedy inadequacy, or expanded corrective action.

The contact owns a 2025 Audi SQ6 E-Tron. The contact stated that while driving at an undisclosed speed, the instrument panel became inoperable. The contact stated that after the vehicle performed a system reboot, the instrument panel remained inoperable, and the display appeared blank. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 3,050.