2002 BMW 325I Complaints

The contact owns a 2002 BMW 325i. The contact stated that upon exiting the store, he observed fire emerging from the driver's side dashboard. The vehicle spontaneously combusted and was engulfed in flames. There was no warning light illuminated prior to the failure. The fire department was able to successfully extinguish the fire. No injuries were reported. The vehicle was still in the parking lot where the incident occurred. A police officer was on the scene, but no report was filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and the automated system confirmed there was no recall coverage. The approximate failure mileage was 168,000.

On Tuesday June 20, 2023 at 7:20am I was awakened by my neighbor who informed me that my car was on fire. A report was done by the fire department and they did not believe it was done on purpose but something with my car. My car was totally consumed with fire nothing but ashes.

I got a notice in the mail for an airbag recall. I called the number (877-225-0472) in early December. I was told to call Fremont BMW (510-360-5902) The first question they asked was: Did you buy your vehicle from us? I told them that the car is not currently registered. They told me to schedule a tow on my mobile phone. I don't have a mobile phone. The notice said that some of the dealers have mobile service where they come to your house. They said they would get back to me. That was over a month ago. I don't think BMW is taking this recall seriously.

TL* TAKATA RECALL. THE CONTACT OWNS A 2002 BMW 325I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V018000 (AIR BAGS) HOWEVER, SHORTLY AFTER THE RECALL REPAIR WAS PERFORMED, THE AIR BAGS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO BMW OF ONTARIO (1350 AUTO CENTER DR, ONTARIO, CA 91761; (909) 402-3052) AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 161,000.

I HAVE MADE SEVERAL APPOINTMENTS WITH SWICKLEY PA DEALERSHIP TO FIX THE PROBLEM WITH NO SUCCESS. THEY NEVER SHOW UP OR CALL TO CANCEL .THEY SET UP 3 RENTAL CAR DELIVERY DAYS NEVER CAME. I'VE BEEN DEALING WITH THIS PROBLEM FOR ABOUT A YEAR NOW. I'VE EVEN SAID DON'T WORRY ABOUT RENTAL JUS TO HURRY AND GET DONE AND THEY STILL DON'T COME. I'VE CALLED OFF FOR THIS SEVERAL TIMES AND STILL IT'S NOT DONE. SINCE I'VE BEEN FIRED BECAUSE OF THIS AND STILL NOT FIXED. THE LAST TIME I CALLED THE SHOCKLEY DEALERSHIP SAID NOW THEY WON'T DO IT BECAUSE I'M UNHAPPY WITH THERE SERVICE. I REALLY WOULD LIKE THE PROBLEM REMEDY BEFORE SOMEONE GETS HURT FROM THE RECALL. I AM A SINGLE FATHER OF 2 AND I REALLY CAN'T AFFORD FOR ME OR KIDS TO B INJURED IN AUTOMOBILE ACCIDENT FROM INSIDE THE CAR. A SMALL ACCIDENT CAN CAUSE SERIOUS DAMAGE FROM WHAT I UNDERSTAND. I AM GOING TO TRY TO CONTACT BETTER BUSINESS BUREAU NEXT

TL* THE CONTACT OWNS A 2002 BMW 325I. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER AND AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

AIRBAG LIGHT STILL ON IN DASH EVEN AFTER DRIVER SIDE AIRBAG WAS REPLACED BY DEALER, DURING RECALL.

TL* THE CONTACT OWNS A 2002 BMW 325I. THE CONTACT STATED THAT THE TAIL LIGHTS FAILED TO FUNCTION. THE TAIL LIGHT WARNING LIGHT ILLUMINATED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED BY THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

ON SEPTEMBER 7, 2018 I LEND MY CAR TO MY SON SO HE COULD RUN SOME SCHOOL RELATED ERRANDS HE NEEDED TO ATTEND TO. THAT DAY HE HAD ALSO TAKEN MY DAUGHTER WITH HIM AS THEY WERE GOING TO HAVE LUNCH AFTER HE HAD FINISHED ALL OF THE ERRANDS HE HAD TO DO FOR THAT DAY. AROUND 3:10 P.M. MY SON GOT INTO AN ACCIDENT WHICH HAD CAUSED BOTH FRONT AIRBAGS TO DEPLOY. SOON AFTER THE ACCIDENT A NOTICEABLE CUT WAS NOTICED ON MY DAUGHTER LEFT CHEEK WHICH WAS CAUSED FROM THE AIR BAG DEPLOYMENT.

ON WEDNESDAY, SEOTEMBER 26 2018 - MY CAR HAD BEEN PARKED OUTSIDE SINCE FRIDAY, SEPT 21. IT HAD RAINED A GREAT DEAL THAT WEEKEND. AT 1:00 IN THE AFTERNOON, I WENT TO GET IN THE CAR AND THE WINDOWS WERE BLACK FROM THE INSIDE. I HAD BEEN SMELLING A STRANGE ELECTIRCAL BRUNING SMELL ALL DAY. I DID NOT OPEN THE DOOR. I CALLED THE FIRE DEPARTMENT.THEY ARRIVED AND INVESTIGATED. THE INSIDE OF THE CAR ON THE DRIVERS SIDE DASH WAS COMPLETELY MELTED AND THE DASH WAS STILL ON FIRE INSIDE. THE PILLAR AIRBAG HAD EXPLODED AND MELTED AND HAD SPEWED PLASTIC ON THE FRONT SEATS. THE UPPER DRIVER SIDE CORNER AREA OF THE WINDSHEILD WAS BROKEN FROM THE INSIDE AS THOUGH SOMETHING HAD CATAPLULTED INTO IT FROM BELOW. THE PILLAR BAG INFLATOR WAS FOUND ON THE FLOOR OF THE CAR AND WAS BURNT IN THE BOTTOM. THE DRIVER DOOR PANEL HAD DEPLOYED. THE CAR WAS A TOTAL LOSS