2014 BMW 328I Complaints

I WAS DRIVING MY 2014 BMW 328I XDRIVE, SLOWING FROM ~30MPH INTO AN INTERSECTION FOR A LEFT HAND TURN IN A RESIDENTIAL/SHOPPING AREA. UPON APPLYING THE BRAKES, THE BRAKE PEDAL MOVED BUT THE CAR DIDN'T SLOW. I THEN SMASHED THE BRAKE PEDAL TO THE FLOOR, STILL THE CAR DIDN'T SLOW. I CONTINUED HOLDING THE BRAKE PEDAL AND THE CAR SHOOK VIOLENTLY FINALLY STARTED SLOWING. ONCE SLOW ENOUGH TO MAKE THE TURN, I COASTED THROUGH THE INTERSECTION AND STOPPED ON THE SHOULDER. GOING THROUGH THE TURN AND THE INTERSECTION, I WAS BEHIND A DUMP TRUCK. THE ISSUE BROUGHT ME WITHIN INCHES OF SLAMMING INTO THE BACK OF THE TRUCK, BUT LUCKILY THE TRUCK TURNED IN TIME FOR ME NOT TO HIT IT. ONCE MY CAR WAS STOPPED ON THE SHOULDER, I CALLED THE BMW DEALERSHIP THAT I HAD JUST LEFT AND WAS ADVISED TO HIT THE SOS BUTTON AND HAVE MY CAR TOWED TO THEM. THE SERVICE ADVISOR (SA) RAN DIAGNOSTICS & TOOK THE CAR ON SEVERAL TEST DRIVES. HE SAID THAT NOTHING PINGED ON THE DIAGNOSTICS READING AND HE COULDN'T REPLICATE THE PROBLEM, SO MY CAR WOULD BE RETURNED TO ME. I CONTINUED RESEARCHING THE PROBLEM AND FOUND AN ARTICLE WHICH DESCRIBES THE SYMPTOMS THAT MY CAR HAD: HTTP://WWW.AUTOBLOG.COM/2013/09/28/BMW-3-SERIES-5-SERIES-X1-X3-Z4-BRAKE-RECALL/ AND SENT IT TO MY SA TO LOOK INTO. THE SA TOLD ME THAT MY ACCOUNT OF WHAT HAPPENED TO ME FIT THE DESCRIPTION OF RECALL, BUT SINCE MY CAR WAS BUILT IN 09/13 IT WAS 1 MONTH OUTSIDE OF THE RECALL RANGE, AND NO PREVENTATIVE WORK COULD BE DONE UNTIL A RECALL IS ISSUED. MY CAR WAS RETURNED TO ME WITHIN 1 DAY OF THE INCIDENT. WHEN INSPECTING MY PRINTED BMW SERVICE DOCUMENT, THE CUSTOMER SERVICE COMPLAINT IS IMPROPERLY LISTED AS 'THE CAR WAS VIBRATING BRAKING AND WOULD NOT START' (START NOT STOP). BMW ASSURED ME THAT THE PROPER PROBLEM WITH STOPPING WAS RECORDED IN THE COMMENTS SECTION OF THEIR DATABASE, BUT THAT THEY COULD NOT GO IN AND ALTER THE ISSUE DESCRIPTION.

DRIVING DOWN THE FREEWAY AND ALL OF THE SUDDEN ENGINE GIVES OUT AND CAR GOES INTO "LIMP MODE" CRUISE CONTROL WAS SET AT 76 MPH AND SUDDENLY IT GOES TO 60 MPH, I ALMOST GOT REAR ENDED BY ANOTHER VEHICLE AS I HAD NO CONTROL OVER THE VEHICLE POWER. VEHICLE CONTINUES TO DRIVE BUT DOES NOT GO OVER 60 MPH, SHUDDERS AND SHAKES THE ACCELERATION IS VERY MILD TO PUT IT LIGHTLY. POSES A MAJOR SAFETY RISK. THIS IS 3RD THAT THAT IT HAS HAPPENED TO THIS VEHICLE. THIS IS WELL DOCUMENTED UNDER BMW 328I (2012 - ONWARDS) FORUMS HTTP://F30.BIMMERPOST.COM/FORUMS/SHOWTHREAD.PHP?T=776020 DEALER REFUSES TO DO ANYTHING.

I WAS DRIVING ALONG THE STREETS, WHILE IT WAS HEAVILY RAINING. WHILE I WAS STUCK IN TRAFFIC, MY CAR SUDDENLY STOPPED WORKING (NOTE: THERE WERE CARS BEHIND ME, IN FRONT OF ME, AND RIGHT NEXT TO ME). WHILE I WAS STUCK IN TRAFFIC AND STEPPING ON MY BRAKES, THE MOMENT I LET GO OF THE BRAKES TO MOVE FORWARD BY STEPPING ON THE GAS, IT WOULDN'T MOVE. THEN I TRIED STEPPING ON THE BRAKES AND THE BRAKES STOPPED WORKING TOO, SO I HAD TO PUT MY CAR ON PARK BECAUSE I WAS AFRAID IT WOULD START ROLLING BY ITSELF WITHOUT MY CONTROL. WHEN I ATTEMPTED TO PUT IT BACK IN DRIVE, IT WOULDN'T LET ME. THE SIGNAL STILL SAID P FOR PARK, AND IT WOULDN'T WORK IN REVERSE MODE NOR NEUTRAL MODE EITHER. THEN I TRIED TURNING OFF MY VEHICLE AND TRIED RE-STARTING IT. WHEN I TRIED TO RE-START MY VEHICLE, THE WHOLE VEHICLE JUST SHUT DOWN, AND WOULDN'T START UP ANYMORE. ALL THE OTHER CARS AROUND ME WERE ABLE TO DRIVE JUST FINE, AND EVEN HAD TO DRIVE PAST ME BECAUSE MY CAR STOPPED WORKING IN THE MIDDLE OF THE STREET DURING THE RAIN. THE FIREMEN AND POLICEMEN ENDED UP COMING TO TRY TO RE-START MY ENGINE, BUT IT DIDN'T WORK, SO THEY ENDED UP HAVING TO TOW MY CAR AWAY TO AVOID TRAFFIC (SO ALL THE OTHER CARS CAN DRIVE THROUGH WITHOUT GOING AROUND ME). BMW SAID MY CAR STOPPED DUE TO WATER DAMAGE, SPECIFICALLY DAMAGING THE ENGINE, COSTING ROUGHLY AROUND $18,000. HOWEVER, ALL THE OTHER CARS AROUND ME DROVE IN THE SAME LANE, SAME SPOT, AND SAME TIME IN THIS HEAVY RAIN JUST FINE. I DON'T KNOW WHY MY VEHICLE WAS THE ONLY ONE THAT WAS SEVERELY DAMAGED BY "WATER" WHEN ALL THE OTHER CARS AROUND ME WERE JUST FINE. I BELIEVE THERE'S SOMETHING WRONG WITH THE CAR ITSELF, FOR THE CAR SHOULD BE ABLE TO HANDLE HEAVY RAIN LIKE ALL THE OTHER CARS THAT WERE DRIVING JUST FINE AROUND ME. *TR

VEHICLE STALLED IN DRIVEWAY OF GAS STATION, JUST BEFORE I WAS ABOUT TO TURN ONTO STREET. ENGINE WOULD CRANK WHEN START BUTTON WAS PRESSED, BUT CAR WOULDN'T START. *TR

I WAS DRIVING ON THE LOCAL HIGHWAY AND ATTEMPTED TO STOP ON RED LIGHT, THE CAR STOPPED FIRST AND THEN UNEXPECTELY JUMPPED UP, SLIDING FORWARD AND HIT THE FRONT VEHICLE WHILE BRAKE PEDAL WAS FULLY PRESSED. *TR

I WAS DRIVING ALONG WITH MY TWIN 6 YEAR OLD DAUGHTERS IN MY 4 MONTH OLD 2014 BMW 328 DRIVE M SPORT WHEN ALL OF A SUDDEN THE CAR STALLED WITH VERY LITTLE TO NO WARNING. THE CAR WAS NOT ABLE TO START. LUCKILY WE WERE IN A PARKING LOT WHEN THIS HAPPENED. HAD I BEEN DRIVING ON THE HIGHWAY IT COULD HAVE BEEN A MUCH WORSE SITUATION. HOW DOES A BRAND NEW VEHICLE HAVE THIS PROBLEM. DEALER SAID THEY THINK IT IS A FUEL PUMP FAILURE. A FUEL PUMP FAILURE ON A 2014 VEHICLE RECEIVED IN AUGUST OF 2014? *TR

SOMETIMES WHEN I ACCELERATE TO PASS A CAR OR SEMI TRUCK THE ENGINE STALLS OR MISFIRES. IT GOES INTO A LIMP MODE AND SLOWS DOWN IN THE MIDDLE OF PASSING AND I'M FORCED TO PULL OF ON THE SIDE OF THE ROAD AND SHUT THE CAR OFF AND TRY TO RESET IT. THIS IS THE SECOND 2014 BMW 328I THAT HAS DONE THIS. THEY COULD NOT FIX MY FIRST 2014 BMW 328I THAT HAD THE SAME PROBLEM AND I HAD TO USE THE LEMON LAW TO GET THEM TO BUY IT BACK. IT IS RIDICULOUS THAT THE SECOND NEW CAR IS NOW DOING THE SAME THING. BMW OF MACON JUST KEEPS IT AWHILE AND CHANGES A FEW PARTS AND TELL ME ITS FIXED. WITHIN LESS THAN A WEEK OF HAVING THE CAR BACK IT IS DOING THE SAME THING. THE PARTS THEY PUT ON LAST TIME WERE NOT EVEN NEW, THE TOOK THEM OFF OF A LOANER CAR. I DON'T FEEL SAFE ON THE ROAD BECAUSE I NEVER KNOW WHEN ITS GOING TO STALL/MISFIRE ON THE INTERSTATE AGAIN. WILL IT BE IN FRONT OF A SEMI TRUCK THAT REAR ENDS ME OR WILL I GET HIT TRYING TO GET OFF THE ROAD TO RESTART/RESET IT. WILL IT RESTART AT ALL? I FEEL LIKE THERE IS A SAFETY ISSUE WITH THIS VEHICLE MODEL. THIS IS THE SECOND CAR WITH THE SAME ENGINE DEFECT. I FEEL LIKE THEY ARE JUST WAITING TILL MY WARRANTY GOES OUT, WHERE THEY CAN TAKE ADVANTAGE OF ME EVEN MORE. *TR

2007 TOYOTA HIGHLANDER OBSERVED RUNNING RED LIGHT AND T-BONED THE DRIVER'S SIDE OF A 2014 BMW 328IX. IMPACT OF COLLISION WAS MEANINGFUL AND DIRECT, GENERATING IN EXCESS OF $10,000 OF STRUCTURAL REPAIRS TO DRIVER'S SIDE ALONE. NO AIR BAG DEPLOYMENT (FRONT, SIDE, CURTAIN, ETC) IN THE BMW DESPITE OF MAGNITUDE, FORCE AND PLACEMENT OF THE COLLISION. DRIVER OF BMW SUSTAINED SEVERE HEAD, FACIAL AND BODILY INJURIES REQUIRING INVASIVE MEDICAL ATTENTION AND PROTRACTED PHYSICAL THERAPY. *TR......UPDATED 12/15/15 *BF UPDATED 9/7/2017*CN

ON INTERSTATE 10, DURING THE ACCELERATION, THE ENGINE COMPLETELY LOST ITS POWER. I HAD TO IMMEDIATELY PULL OVER BEFORE I LOST THE MOMENTUM.THE CA HIGHWAY PATROL PUSHED ME TO A SAFE PLACE. THE VEHICLE WAS TOWED TO THE DEALER AND THE DEALER REPLACED THE ENTIRE FUEL TANK. THE SECOND INCIDENT WAS ALMOST 20 DAYS AFTER AGAIN DURING THE ACCELERATION ON FREEWAY AT THE SPEED OF 70, THE ENGINE LOST ITS POWER IN A WAY THAT THE CAR DID NOT PROCEED FOR A WHILE. THE DEALER ADVISED THAT IT WAS NOTHING WRONG WITH ENGINE BECAUSE THEY COULD NOT READ ANY ERROR IN THE SYSTEM AND II HAD TO WAIT TILL I RECEIVE AN ERROR ON THE LCD. I NOTIFIED THEM THAT IT IS A SERIOUS PROBLEM SPECIFICALLY ON THE FREEWAY BECAUSE LOSS OF POWER CAN CAUSE AN ACCIDENT, BUT TO NO AVAIL. *TR

ON AUG, 7TH I WAS INVOLVED IN A MINOR ACCIDENT ON THE EXPRESSWAY. THE 1ST VEHICLE APPLIED THEIR BRAKES TO AVOID ANOTHER 2 CAR ACCIDENT, I APPLIED MY BRAKES AS WELL HOWEVER I WAS UNABLE TO SLOW DOWN IN TIME TO AVOID THE 1ST VEHICLE AND I REAR ENDED THE VEHICLE. BOTH VEHICLES HAD SLIGHT DAMAGED TO THEIR BUMPERS. NO INJURIES WERE REPORTED. DURING THE TIME OF ME APPLYING MY BRAKES I HAD ENOUGH TIME AND DISTANCE TO MAKE A JUDGMENT CALL TO A. HIT THE CALL IN FRONT OF ME OR B. HIT THE CONCRETE WALL MEDIUM, WHILE AT THE SAME TIME SAYING 'WOW' I AM REALLY ABOUT TO HIT THIS CAR. I WRESTLED WITH THE THOUGHT OF MY BRAKES MALFUNCTIONED THAT DAY. TAKING EVERYTHING INTO ACCOUNT ON A BRAND NEW CAR THE BRAKES FAILED. WHEN I APPLIED MY BRAKES IT SEEMS LIKE I GLIDED INTO THE OTHER CAR ALSO I HAD MY LUNCH BAG AND PURSE IN THE FRONT SEAT. NONE OF THE ITEMS IN THE FRONT SEAT WENT FLYING TO THE FLOOR. THEY WERE STILL IN TACK IN THE FRONT SEAT WHEN I PULLED OVER. FINALLY THIS IS MY 2ND BMW (1ST PURCHASE IN 2009) I KNOW HOW THEY DRIVE AND HANDLED IF THE CAR WAS OPERATING CORRECTLY I WOULD HAVE STOP WITH NO PROBLEM. I HAVE REACHED OUT TO BMW NORTH AMERICAN TO INQUIRE ABOUT RECALLS AND REPORT THE PROBLEM ON 8/25/2014 HOWEVER I HAVE NOT HEARD NOR BEEN ABLE TO GET IN CONTACT WITH MY CASE MANAGER TO DATE. *TR