2015 BMW 328I Complaints

The contact owns a 2015 BMW 328i. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine And Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, a burning odor was detected, and there was smoke coming from underneath the hood. No warning light was illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was approximately 60,000. VIN tool confirms parts not available.

There has been an open recall since August with no remedy as of now still. My concern is this is an electrical issue and the safety concern for this recall is possible fire.

The contact owned a 2015 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle stalled. The contact was unable to confirm if a warning light was illuminated. The vehicle was able to be restarted. The contact stated there was fuel leaking from the engine compartment. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was not available. VIN tool confirms parts not available.

The contact owns a 2015 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated while driving at approximately 45 MPH, the engine was overheating. The contact noticed white smoke coming from under the hood on the passenger's side. The check engine warning light was illuminated. The contact pulled over to the side of the road and stopped the vehicle. The message "Engine Overheating" was displayed. The vehicle was towed to the residence, where two independent mobile mechanics diagnosed the vehicle and determined that the water pump had failed and needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 112,000. VIN tool confirms parts not available.

The contact owns a 2015 BMW 325I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure stated in the recall and there was smoke coming from the engine compartment with the check engine warning light illuminated. The cause of the failure was not yet determined. The failure mileage was 100,000. VIN tool confirms parts not available.

My vehicle has a open recall effecting the water pump and electrical issues. Whenever I drive it, the front hood starts to smoke. I notified the main bmw dealer and local bmw service. They stated there is no remedy available yet. This is my only source of transportation to work. Which is half hour away from my house. I explained the situation to the manufacturer. I have only been given the runaround from person to person promising they would return my call and nothing yet. My vehicle is very unsafe to drive .

The contact owns a 2015 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was unavailable.

The contact’s mother owns a 2015 BMW 328I. The contact stated that occasionally while attempting to start the vehicle, the vehicle failed to start. The contact stated that the check engine warning light was illuminated with a message to “Drive with Caution” displayed. The contact stated that after starting the vehicle, the failure was remedied; however, the failure persisted. The contact received notification of NHTSA campaign 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM) and linked the failure to the recall. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage 134,000. VIN tool confirms parts not available.

The contact owned a 2015 BMW 328i. The contact stated that while driving at various speeds, and while at a complete stop, there was smoke coming from underneath the hood and through the A/C vents. The contact stated that the vehicle was overheating. Several unknown warning lights were illuminated. The contact stated that the A/C only blew hot air. The vehicle was taken to the dealer, where the timing belt, the oil gasket, the oil pan, and unknown fuses were replaced; however, the failure persisted. Additionally, the contact stated that upon starting the vehicle, there was smoke coming from the A/C vents and from the charging port. The contact stated that the infotainment system then caught on fire. The contact exited the vehicle. The contact was able to extinguish the fire with two extinguishers and with the assistance of the fire department. A fire department report was filed. No police report was filed. The vehicle was towed and totaled. The dealer was not contacted. The manufacturer was notified of the failure and informed the contact that the fire had not occurred due to a manufacturing defect. The contact later received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System), which she related to the failure. The failure mileage was approximately 59,000.

The contact’s son owns a 2015 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The contact stated that while his son was driving approximately 45 MPH, the vehicle stalled. The vehicle was not able to be restarted. The vehicle was towed to a dealer where it was diagnosed and it was determined that the timing chain had failed, causing the engine to seize. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 137,000.