2015 BMW 328I Complaints

The contact owns a 2015 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. An unknown dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 BMW 328I. The contact stated while driving at approximately 70 MPH, the vehicle shuddered and made an abnormal sound that worsened over time. The contact pulled over to inspect the vehicle and discovered smoke coming from the engine compartment; moments later the engine compartment engulfed in flames. The contact was notified that the VIN was included in the NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling; Electrical System). The vehicle was occupied however, no injuries were sustained and the contact's friend was able to exit the vehicle safely. The fire department came and extinguished the fire however, no report was filed. The police department was also present however, a police report was not filed. The vehicle was not totaled however, the vehicle was not drivable and was towed to an auto repair shop to get a diagnosis. The contact received a diagnosis stating that the motherboard, navigation screen, along with other unknown components needed to be replaced. The check engine warning light was illuminated and several other unstated warning lights. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 68,000.

While driving the vehicle it completely stopped and lost all power. No warning was given. We took it to dealership and was told timing chain failed causing engine damage. We were told this is a common problem and I only had vehicle for a little over a year. I am stuck with 5 years left on a vehicle I can’t drive or pay the repair cost of $14,000.

The contact owns a 2015 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I own a 2015 BMW 328i xdrive with 86k miles. While reversing out of my driveway, onto a main road during rush hour, my vehicle unexpectedly stopped working with the message “drivetrain malfunction”. I had the car towed to a BMW dealership and was told there was a fault found in VANOS intake and that my car needed a timing chain replacement. I called BWM NA and was informed that there is a VANOS recall, but not for my car. They did however tell me that BMW would compensation for timing chain repairs for my 2015 328i if the car fell within certain parameters, low miles and within 7 years. While my car has low miles, I was told that my recall for the part had been “cleared” because I’m outside of the 7 year allotment for compensation on timing chain repairs. BMW will not help fix the timing chain nor compensate in anyway. I was informed they sent a letter in 2017, I purchased the car in 2017 and did not receive a letter. My vehicle had been serviced multiple times at BMW dealerships and I was never informed about a timing chain recall, not even in 2018 when my car was serviced at BMW for check engine light on. BWM has purposely avoided fixing a major vehicle flaw that they’ve known about.

I drove my car to a parking garage yesterday. As I was pulling into a parking spot slowly, my car started to accelerate. I then pressed the brake pedal harder and the car went faster. The car stopped by hitting the wall in front. All airbags came out. The police came for the investigation. The car was not functioning so the police called the towing company to remove my car. No one was hurt, except some scratches and bruises on the face, chest and legs. No damage to the wall. But there is enough damage to my car so that the insurance company is deciding whether it has been totaled. I found online posts that people reported similar situations with the same model car (BMW328i). It could be related to accelerator module defects based on the online posts.

On BMW there is a consistent problem with the oil filter housing gasket leaking oil which runs down and gets on the V-belt causing slipping that affects power steering. It is common problem for the emergency brake plastic clip to brake and cause the emergency brake cable that runs above the drive shaft to scrape the driveshaft, causing the cable to wear out and cause premature failure of the emergency brake.

My drivetrain malfunction light comes on and my vehicle stalls while I’m driving it.

The contact owned a 2015 Bmw 328i. The contact stated that while parked, the vehicle had caught on fire. The origin of the fire was unknown. The fire was in the engine area. The contact used a water hose to extinguish the fire. A fire department report was filed. There was no police report filed. No warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 144,000.

Drivetrain malfunction warning comes on when the car runs for a few hours in the heat or when randomly driving. Sometimes the warning will clear itself after waiting a few minutes, but it might come back after a few minutes driving or not. In other instances, the drivetrain will not clear itself and will take more than a few hours. Took it to the repair shop 3 times and they indicated it could be the fuel pump modular or spark plugs or it could just be that the heat is messing up the software system. The mechanic has mentioned that drivetrain malfunctions have been occurring more regularly with BMWs. The issue is that this drivetrain can malfunction at any random time. Driving on a highway, street, or just starting up the car after letting it sit for a few minutes or days. It's a safety hazard because it can happen at any time unexpectedly. When it does, the car goes into neutral and this is dangerous if driving on the highway at higher speeds and needing to pull over into right hand lane. I've not yet taken it to a dealer to look at, just a certified BMW repair shop. There have been no warning issues and the car clears whenever it is taken to the repair shop.