2014 BMW 328I Complaints

While approaching a stop light I noticed that it was much harder to stop than expected. As I let up on the brake a little I started accelerating towards the car in front of me. I reapplied the brakes much hard and was able to stop the vehicle but I could tell that I was fighting the engine. I put the car into park and the engine raced up to about 4.5k. I then just hit the off button and put my hazards on. After a few seconds, I turned the car back on and the engine behaved as expected. I drove off without incident.

Inside door latches frequently do not open the locked doors - must use power door unlock first. This creates an unsafe situation if door needs to be unlocked quickly, under restricted mobility or if power is out following an accident or sustained sitting in car that is not running and cannot be re-started. There are two existing complaints about this issue related to this exact model and widely documented online. Since the door latch actuator on this model is shared with other models for this and many other years of similar models BMW should replace the affected actuators as a recall.

Timing Chain Guide failure after 75k miles resulting in catastrophic engine damage. I was in heavy traffic at 60 mph when the engine began to knock loudly, just as quick the drivetrain malfunction warning came on along with the oil pressure warning light. Immediately lost power & the vehicle went into “Limp Mode” and within a 3 seconds it completely shut down causing a plethora of problems that made it a nightmare to get off of this busy highway. Vehicles were narrowly missing me & blowing their horns while I was trying to coast off of the side of the roadway. All this happened in about 20 to 25 seconds.The car has been in the garage for 6 months & a confirmation was made on the timing chain guide failure. The inlet screen to the oil pump has pieces of the broken guides stuck in it which restricted the oil flow to the entire engine. Both front & rear crankshaft bearings were seized up & spun inside the engine block. Upon inspection of the top end of the engine, indicators suggesting extreme heat resulting in damage to both camshafts, connecting rods, rocker spring retainers, rocker arms, valves, & piston rings. The VIN number of the vehicle is amongst the ones included in the Class Action Lawsuit against BMW regarding the malfunction of the timing chain guides. I still haven’t heard back from BMW’s representatives to date. My vehicle needs fixed whether it’s beyond the mileage of the extended warranty or not!!

The contact owns a 2014 BMW 328I. The contact stated while driving 75 mph, the vehicle stalled as the drivetrain malfunction warning light illuminated. The contact managed to coast the vehicle to the shoulder of the roadway. The contact attempted to turn off and restart the vehicle which failed to resume normal operation. The vehicle was towed to an independent mechanic where the vehicle was diagnosed, and it was determined that the fuel feed pump and high pressure fuel pump needed to be replaced. The technician informed the contact that the fuel pump failed to provide the correct fuel level in the tank. No dealer was contacted. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 76,802

Travelling at 45 mph, engine failed and shut off. Coasted to the side of the road. Towed vehicle on a flatbed to a BMW Dealership. Dealer inspected engine and reported a Timing Chain/Timing Chain Guide failure. Recommended I replace the engine versus repair it.

The contact owns a 2014 BMW 328i. The contact stated while driving at various speeds, the steering wheel locked up not allowing the contact to turn the steering wheel. The contact stated the chassis stabilization warning light was illuminated on the control panel. The vehicle was towed to a local dealer where it has yet to be diagnosed. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 13V454000 (Service brakes, Hydraulic). The manufacturer had not been informed of the failure. The failure mileage was approximately 68,000.

WHILE DRIVING ON THE HIGHWAY, A LOUD BANG WAS HEARD AND BROKEN GLASS WAS SEEN FALLING OVER THE REAR WINDSHIELD. AFTER PULLING OVER, IT WAS FOUND THAT THE SUNROOF HAD EXPLODED, WITH A LARGE HOLE IN THE MIDDLE AND GLASS AROUND IT PROTRUDING UPWARDS.

I RECEIVED DASHBOARD WARNINGS THAT MY LEFT REAR BRAKE LIGHT AND TURN SIGNAL WERE NOT WORKING. THIS WARNINGS WERE INTERMITTENT. I CHANGED THE BULBS, BUT THAT DID NOT FIX THE PROBLEM. I THEN LOOKED AND THE CONNECTOR TO THE LIGHT HOUSING AND SAW THAT PIN #3 HAD MELTED/CORRODED. I DID SOME RESEARCH AND FOUND THAT THIS IS A COMMON PROBLEM FOR THIS CAR, AND THAT ON A PREVIOUS MODEL YEAR, THERE WAS A RECALL . THIS PROBLEM IS CAUSED BY A DESIGN DEFECT AND IS A SAFETY HAZARD AND SHOULD BE FIXED BY BMW. THE CONSUMER COST IS IN THE HIGH HUNDREDS OF DOLLARS. THERE IS A SERVICE BULLETIN THAT DESCRIBES THE PROBLEM AT: HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2017/MC-10136736-9999.PDF

INCOMING AIR TO THE CABIN IS UNSAFE, FUMES ENTER THE CABIN. SUSPENSIN PRESENT CONSTANT ISSUES, PARTS HAVE BROKEN WITH NORMAL WEAR.

ON FEB 20, 2020, I TOOK MY CAR TO BMW DEALERSHIP BECAUSE I HAD A LEFT REAR SIGNAL AND BRAKE MALFUNCTION. I WAS GIVEN AN ESTIMATE OF APPROXIMATELY 600.00. BASED UPON MY UNDERSTANDING OF THIS ISSUE, THIS IS A MANUFACTURER ISSUE. THE CIRCUIT BOARD, CONNECTOR, AND WIRING MUST BE REPLACED. AFTER FURTHER RESEARCH, I FOUND THAT THERE HAVE BEEN TWO RECALLS FOR THIS VERY SAME ISSUE, BUT FOR OLDER MODEL BMW'S. PLEASE REFERENCE 13V407000 AND 17V6766000. BMW ALSO ISSUED A SERVICE BULLETIN TO FIX THIS ISSUE. PLEASE REFERENCE SIB63-0611. ALSO REFERENCE 11V-438 CAMPAIGN. IT IS APPARENT THAT BMW'S ARE STILL BEING PRODUCED WITH THE GROUND WIRING ISSUE. IF YOU VISIT BIMMERFEST, YOU WILL SEE HOW MANY BMW'S FROM 2010- 2014 ARE STILL BEING EFFECTED BY THIS ISSUE. IF OLDER MODELS WERE RECALLED FOR THIS ISSUE, NEWER ONES WITH THE SAME ISSUE SHOULD ALSO BE RECALLED, AND FIXED FREE OF CHARGE. I AM CURRENTLY DRIVING A VEHICLE WITH A FAULTY LEFT REAR BRAKE LIGHT, AND LEFT REAR SIGNAL LIGHT WHICH IS A SAFETY HAZARD. I AM REQUESTING THAT BMW PAY FOR THE REPAIRS AS THIS IS A MANUFACTURING PROBLEM, NOT OPERATOR ERROR OR WEAR AND TEAR. PLEASE REFERENCE THE COMPLAINT FILED ON 3.3.20 11315965.