2017 BMW R1200 GS ADVENTURE Complaints

The contact owns a 2017 BMW R1200 GS Adventure. The contact stated while riding at approximately 65 MPH, there was an abnormal "clunking" sound coming from the rear of the motorcycle. The contact stated that immediately the motorcycle started to lose motive power. While attempting to accelerate, the motorcycle started to vibrate without accelerating properly. The contact stated there was no warning lights illuminated. The contact stated that he coasted to the side of the road and turned off the motorcycle. The contact noticed that a rubber grommet that covered the universal joint connection to the final drive was torn. The contact had the motorcycle towed to a local dealer, where it was diagnosed and determined that the universal joint and driveshaft needed to be replaced. The motorcycle had been repaired. The contact also noticed an oil leak and had to return the motorcycle to the same dealer to have additional bearings and seals replaced. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA ID Number: 10218351 (Power Train). The failure mileage was approximately 40,000.

I EXPERIENCED THREE INSTANCES OF THE ENGINE WARNING LIGHTS COMING ON AND THE ENGINE LOSING POWER AND THROTTLE CONTROL. THE MOTOR CONTINUED TO RUN BUT WAS RESTRICTED TO A FAST IDLE OF APPROX. 2000RPM AND NO THROTTLE. SPEED WAS THEREFORE RESTRICTED TO 2000 RPM DEPENDING ON WHAT GEAR WHICH WAS ABOUT 5-10 MPH.. ONE EVENT HAPPENED AT SLOW SPEED AND TWO WERE AT HIGHWAY SPEED OF 55 MPH ALL HAPPENING IN A SPAN OF ABOUT 30 MILES. I WAS FORTUNATE TO BE ON A RURAL HIGHWAY WITH LIGHT TRAFFIC AS THERE WAS NO WARNING AND NO POSSIBILITY TO LOOK FOR A SAFE PULL OFF SPOT. EACH TIME I WAS ABLE TO RESTART THE MOTOR AND RETURN TO NORMAL OPERATION AFTER SHUTTING OFF THE IGNITION FOR A SHORT TIME AND RESTARTING, MOTOR RAN FINE WITH WARNING LIGHTS. I WAS ABLE TO GET IT TO A BMW REPAIR FACILITY AND HAD THE ENGINE CODES DOWNLOADED BUT THEY WERE NOT ABLE TO DIAGNOSE A CAUSE. I WAS TOLD TO CONTINUE RIDING IT AND IF IT HAPPENS AGAIN TO NOT START IT BUT HAVE IT TOWED TO THE DEALER. I FEEL THIS IS A BIT DANGEROUS AS IF IT WAS TO HAPPEN IN THE CENTER LANE OF A BUSY INTERSTATE THE RESULTS COULD HAVE BEEN MUCH WORSE. I HAVE NOT BEEN ABLE TO RIDE IT SINCE RETURNING FROM THE REPAIR FACILITY BUT THE DEALER PUT ABOUT 50 MILES ON IT WITHOUT IT REOCCURRING. I DON'T FEEL REAL CONFIDENT OR SAFE AS NOTHING WAS DONE TO PREVENT IT FROM HAPPENING AGAIN.

REAR REFLECTOR RECALL. THE DEALER WILL NOT INSTALL THE MOUNTING RACK FOR THE REAR SIDES LUGGAGE OR THE LUGGAGE WITH MY NEW BIKE. THEY ARE WAITING ON THE FIX BEFORE THEY WILL RELEASE THESE PARTS. BEEN WAITING FOR MONTHS????