2017 BMW X1 Complaints

ON WEDNESDAY, APRIL 4TH, I WAS HELPING MY COLLIE INTO THE BACK OF THE SUV TO TAKE HER TO THE VETS AND THE LIFT GATE AUTOMATICALLY BEGAN COMING DOWN WHEN SHE WAS HALF IN. I PUSHED THE BUTTON TO STOP IT AND MY DOG STARTED FALLING OUT, WHEN I TUNED RO CATCH HER THE LIFT GATE HIT MY HEAD WITH ENOUGH FORCE THAT I FELL ON MY KNEES AND SUFFERED A CONCUSSION THAT I AM STILL STRUGGLING WITH. THAT LIFT GATE HAS AUTOMATICALLY COME DOWN AT LEAST A COUPLE DOZEN TIMES AS WE PUT THINGS IN THAT BACK SUCH AS GROCERIES OR BOXES. WE USUALLY MANAGE TO GET OUT IF THE WAY. WE COMPLAINED TO THE SERVICE DEPARTMENT IN DECEMBER BUT IT WORKED FINE WHEN THE TECH CHECKED IT AND HE DIDN'T KNOW WHAT COULD BE THE PROBLEM. I HAVE FILED A COMPLAINT WITH BMW OF OCALA, FLORIDA AND HAVE BEEN CONTACTED BY THEIR MAIN OFFICE IN NJ. I AM REPORTING IT BECAUSE THIS COULD POSSIBLY KILL A PERSON OR PET.. THE CAR WAS PARKED IN OUR DRIVEWAY AND TURNED OFF, THE PASSENGER DOOR MAY HAVE BEEN OPEN SINCE I WAS PUTTING THINGS IN THE CAR FOR MY DOG, BUT I'M NOT SURE.

REAR HATCH UNEXPECTEDLY CLOSES AND WILL HIT YOU IF YOU CAN'T MOVE QUICKLY ENOUGH. I SUSPECT IT HAPPENS IF YOUR FEET MOVE UNDER THE BUMPER WHEN LOADING OR UNLOADING THE VEHICLE, TRIGGERING THE AUTOMATIC OPEN/CLOSE SENSORS. CAR PARKED. AN WARNING BEEP OCCURS BUT THIS ONLY HAPPENS AFTER THE HATCH HAS STARTED TO CLOSE. IT WILL HIT YOU. I HAVE ONLY HAD THE CAR 2 WEEKS AND IT HAS HAPPENED 3 TIMES. ONLINE OTHERS HAVE COMPLAINED OF THIS HAPPENING.

X1 WITH COMFORT ACCESS PACKAGE. POWER TAILGATE OFTEN CLOSES UNPROMPTED WHEN PUTTING GROCERIES ECT IN THE BACK OF THE PARKED CAR. CLOSED TWICE WHILE I WAS CHANGING A TODDLER'S DIAPER IN THE BACK ALMOST HITTING ME AND HER. BOTH FEET WERE FIRMLY ON THE GROUND WHEN IT HAPPENED AND NOBODY WAS TOUCHING THE KEY. LUCKILY IT BEEPS BEFORE CLOSING BUT IT COULD CAUSE SERIOUS INJURY IF CAUGHT IN THE CLOSING DOOR. THE TAILGATE ALSO OPENS AT RANDOM TIMES JUST WHEN WALKING PAST THE REAR OF THE PARKED CAR. THE DEALERSHIP TRIED TO BLAME BOTH ISSUES ON ME INADVERTENTLY PRESSING THE KEY, BUT IT HAS HAPPENED TOO MANY TIMES SINCE I ORIGINALLY REPORTED IT TO MY SALESMAN ONE MONTH AFTER PURCHASE. BECAUSE IT DOES NOT HAPPEN EVERY TIME, THE DEALER SAID THEY CAN'T REPLICATE IT AND IT IS MY FAULT. A QUICK GOOGLE SEARCH INDICATES THIS IS A COMMON ISSUE ON THE X1 FOR THOSE WITH COMFORT ACCESS.

"TAKATA RECALL" PULLING CAR OUT OF GARAGE IN REVERSE AND SUNROOF EXPLODED OUTWARD SPEWING GLASS EVERYWHERE.