2015 BMW X3 Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 BMW X3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V683000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

AIRBAGS DIDN'T DEPLOY IN HIGH-IMPACT FRONT END CRASH. VEHICLE WAS TRAVELING 30-35 MPH. VEHICLE WAS TOTALED.

WHEN RAINY DAY , MY CAR SOMETIMES CAME OUT SMOKE ON A CITY STREET. I TOOK INTO DIFFERENT BMW DEARLER, BUT THEY CLAIM THAT IS THE DESIGN OF THE CAR, BECAUSE THE AVIATOR TOO CLOSE WHEN RAINING IT WILL CAME OUT SMOKE. I RECORDED AND SHOW TO THE SERVICE ADVISOR AND HE SHOW IT TO THE MECHANIC AND HE TOLD ME THAT IS WHAT THE MECHANIC TOLD HIM.

WHILE BRAKING TO A STOP ON CITY STREET, UNCOMMANDED ENGINE ACCELERATION OCCURS MAKING IT DIFFICULT TO BRAKE TO A STOP. ADDITIONALLY, TRANSMISSION HAS SELF-SELECTED "SPORT MODE" IN THE COURSE OF DRIVING AND HAS, WHILE IDLING IN DRIVE, SELF-SELECTED "PARK" MODE.

UNCOMMANDED ENGINE ACCELERATION WHILE SLOWING TO A STOP: WHILE SLOWING TO A STOP AT A STOPLIGHT WITH FOOT ON THE BRAKE, THE ENGINE SUDDENLY SURGED VIOLENTLY. I HAD TO APPLY FULL BRAKING PRESSURE TO STOP THE VEHICLE, FIGHTING AGAINST THE POWER OF THE ENGINE. THE VEHICLE TOOK MUCH LONGER THAN USUAL TO STOP.

PULLING INTO A PARKING SPOT WITH MY FOOT ON THE BRAKE TO PARK, THE CAR KEPT LUNGING FORWARD WITH A REVING SOUND, NOT CONSTANT BUT PULSE SATING UNTIL THE VEHICLE HIT A CONCRETE WALL. THE AIRBAG NEVER WENT OFF. I WENT ONLINE LATER TO FIND THAT THERE WERE SEVERAL COMPLAINTS ABOUT THIS PROBLEM. I CONTACTED BMW AND A REP. STATED THAT THERE HAVE BEEN" MULTIPLE COMPLAINTS ABOUT THIS PROBLEM, BUT IT HAS NEVER BEEN BMW FAULT." SHE SENT A BMW ENGINEER OUT TO INSPECT THE VEHICLE HE FINALLY INSPECTED IT 3 WEEKS LATER. THREE WEEKS LATER I HAVE NOT HEARD FROM HIM ABOUT THE RESULTS. THERE IS OVER $9,000.00 IN DAMAGES.

I WAS TURNING OFF A RESIDENTIAL STREET INTO THE PARKING LOT OF OUR NEIGHBORHOOD SWIMMING POOL. THE PARKING SPOT WAS STRAIGHT AHEAD (A VERY SHORT DISTANCE). I WAS TRAVELING AT A VERY SLOW SPEED. I COULDN'T STOP THE CAR NO MATTER HOW HARD I STEPPED ON THE BRAKE. I HIT A BRICK WALL WHICH STOPPED THE CAR. IT ALL HAPPENED SO QUICKLY IN SUCH A SHORT DISTANCE. I WAS IN SHOCK AND AMAZED AT THE AMOUNT OF DAMAGE TO THE CAR AND THE BRICK WALL. I BELIEVE THE CAR SUDDENLY ACCELERATED AS I WAS PULLING INTO THE PARKING SPOT. I HAVE NOTIFIED MY INSURANCE COMPANY THAT THERE ARE OTHER INSTANCES OF THIS REPORTED ON THE NHTSA SITE INVOLVING THE SAME MAKE AND MODEL AS MY CAR. *TR UPDATED 09/10/15*LJ

COMPLETE FAILURE OF POWER STEERING, WITHOUT WARNING OR APPARENT REASON IN A BRAND NEW CAR TREMENDOUS EFFORT REQUIRED TO STEER CAR ERROR MESSAGE ON DASHBOARD STATED "DRIVE MODERATELY INCREASED STEERING EFFORT REQUIRED CONSULT SERVICE CENTER" VEHICLE SENT TO SERVICE CENTER- NO UPDATES YET

ON APRIL 3 2015, WE WERE ABOUT START OUR 7 DAY SPRING BREAK TRIP TO NORTHERN CALIFORNIA FROM OUR HOME IN SAN DIEGO WHEN MY 8 YEAR OLD CHILD SAID SHE CAN'T PUT THE SEAT BELT BUCKLE ON (REAR RIGHT SIDE). I WAS SURPRISED AND ASKED HER TO TRY AGAIN BECAUSE I THOUGHT MAY BE SHE IS NOT ABLE TO REACH ALL THE WAY DOWN TO THE BUCKLE RECEPTOR BUT THE SEAT BELT WONT GO IN THE RECEPTOR. WITH HELP OF A FLASH LIGHT WE TRIED TO LOOK INTO THE RECEPTOR TO SEE THAT IF ANY DEBRIS GOT STUCK IN SIDE BUT THERE WAS NO DEBRIS INSTEAD THE LOOKED LIKE THE METAL LATCH WAS ALREADY IN LOCK POTION WITHOUT THE SEAT BELT. THIS WAS A VERY SCARY MOMENT FOR US AND ABOUT TO RUIN OUR VACATION. WE TOOK A CHANCE AND WITH HELP OF A SCREW DRIVER WE TRY TO PUSH THE METAL LATCH DOWN TO SEE IF WE CAN PUT THE SEATBELT ON. LUCKILY THE METAL PIECE GOT PUSHED DOWN AND WE WERE ABOUT TO PUT THE SEAT BELT ON. AFTER THAT WE VERY SCARED AND WORRIED IF SEAT BELT MAY NOT LATCH IS AGAIN. WE STARTED OBSERVING THE SEAT BELT LATCHING IN ALL OTHER 4 SEATS BELTS CLOSELY. AT LATER TIME I HAVE OBSERVED THAT DRIVER SEAT BELT LATCHING FEELS "VERY FLIMSY" WE REPORTED THIS TO BMW CUSTOMER SERVICE AND AT FIRST BMW SHOWED A VEY COLD AND ROUTINE RESPONSE TO OUR CONCERNS. IT IS ONLY WE TOLD THEM WE WILL REPORT THIS SAFETY INCIDENT TO APPROPRIATE FEDERAL AGENCY, THEY TRIED TO HELP LITTLE BIT. WHEN TOOK THAT CAR TO A BMW DEALER SHIP ASKED TO CHECK ALL THE SEAT BELT LATCHING ISSUE, THEY ONLY REPLACED REAR RIGHT SIDE SEAT BELT RECEPTOR AND HAVE SAID THERE WAS NO PROBLEM FOUND IN OTHER SEAT BELTS. I AM STILL NOT CONVINCED AND STILL FEEL THE LATCHING IN THE 2015 BMW X3 IS TO BE "FLIMSY". I WANT TO REPORT THIS AS SERIOUS PASSENGER SAFETY ISSUE AND POOR QUALITY OF SO CALLED HIGH END CARS FOR WHICH CUSTOMERS PAY HUGE PREMIUM BECAUSE THESE CARS DEEMED MORE SAFER THAN OTHER CARS. PLEASE FEEL FREE TO CONTACT ME IN CASE. *TR

THERE WERE A TOTAL OF 4 INCIDENCES. 2/21/15 TOOK BMW X3 XDRIVE28I TO DEALER WITH 112 MILES ON CAR, AFTER CAR ENGINE REVVED HIGHER AS I WAS COMING DOWN A HILL TO A COMPLETE STOP. I HAD TO PRACTICALLY STAND ON THE BRAKE FOR CAR TO STOP. ACCELERATION LASTED ABOUT 4 SECONDS AFTER STOPPING. HAD TO KEEP MY FOOT ON BRAKE DURING THAT TIME. IT HAPPENED A SECOND TIME ON THE WAY TO DEALER; GOING UP A SLIGHT HILL, WHILE COMING TO A COMPLETE STOP. PRIOR TO THE ABOVE DATE, ON 2/16/15, CAR ALSO ACCELERATED BY ITSELF WHILE DRIVING ABOUT 55 MPH ON THE HIGHWAY. I HAD TO STEP ON BREAK TO SLOW DOWN. LATER THAT DAY THE CAR ACCELERATED BY ITSELF WHILE ROLLING IN A PARKING LOT. I HAD TO BREAK HARD TO STOP IT. ON 2/21/15 THE DEALER REQUESTED BMW NA TO SEND THEIR ENGINEERS TO CHECK OUT THE CAR. 2/24/15 BMW NA ADVISED ME THAT "THE CAR ONLY DOES WHAT YOU TELL IT TO DO WITH ONE OF THE CONTROLS.THE ENGINEERS WILL BE GOING TO THE DEALERSHIP TO CHECK IF ANYTHING IS WRONG WITH" MY 2015 X3 XDRIVE. I ADVISED THEM "THEY WERE LOOKING FOR THE WRONG THING SINCE THERE IS SOMETHING WRONG WITH A CAR THAT ACCELERATES WHEN YOU ARE STEPPING ON THE BREAK." THEY "SHOULD BE LOOKING FOR WHAT IS WRONG WITH MY X3." 3/4/15 BMW NA ADVISED THAT ENGINEERS HAD LOOKED AT THE CAR AT THE DEALERSHIP AND IT WILL TAKE 7 TO 10 BUSINESS DAYS FOR THEIR DECISION. 3/10/15 BMW NA ADVISE ME THAT THE ENGINEERS CHECKED OUT MY X3 AND THE CAR IS "PERFORMING AS DESIGNED". I ASKED "IS THE X3 DESIGNED TO ACCELERATE WHEN YOU ARE TRYING TO STOP THE CAR?" THE DEALER ALSO SAYS THERE IS NOTHING WRONG WITH THE CAR. WHEN I TOLD DEALER "IF IT STARTS ACTING UP AGAIN I WILL BRING IT RIGHT BACK" DEALER SAID "THAT'S UP TO BMW". SINCE MY BMW X3 SOMETIMES ACCELERATES WHEN YOU ARE TRYING TO STOP AND WHILE AT ROAD SPEED, SOMETHING IS WRONG WITH THE CAR. EVERYTHING HAS TO GO THROUGH THE COMPUTER. MIGHT IT BE THE COMPUTER PROGRAM DESIGN? *TR