2013 BMW X3 Complaints

2013 BMW X3. CONSUMER WRITES IN REGARDS TO POSITION OF FRONT SEAT HEAD RESTRAINTS. *LD THE CONSUMER STATED THE POSTION OF THE HEAD RESTRAINTS WERE UNCOMFORTABLE AND PAINFUL. UPDATED 11/06/2017*JS

EMISSIONS PROBLEM AND REDUCED ENGIN POWER PROBLEM. BMW 2017 X3 ISSUE: WORN WASTE GATE VALVE/REPLACE TURBOCHARGER AND OIL FEED LINE TO THE TURBOCHARGER JULY 11, 2017: MILEAGE =79998/80008. ENGINE/SERVICE LIGHT ON. BMW DEALER CHECK, VEHICLE TEST, REPLACED VACUUM HOSE, TEST DROVE 10 MILES, NO WARNING. TJH ADVISED WARRANTY EXPIRED. SERVICE CHARGE= $168.42 AUG 10, 2017: MILEAGE = 81700. BMW CHECK ENGINE LIGHT DIAGNOSTICS, AIR PRESSURE TOO LOW, TURBOCHARGER WASTE GATE SHAFT WORN. TJH ADVISED WARRANTY EXPIRED. SERVICE CHARGE = $125. AUG 10, 2017:MILEAGE = 81700. BMW OBSERVATION: WASTE GATE SHAFT WORN. SERVICE NEEDED: REPLACE TURBOCHARGER AND ENGINE OIL FEED LINE TO THE TURBOCHARGER. WARRANTY EXPIRED. SERVICE FEE = $4,111.50 CALIFORNIA AND STATES THAT FOLLOW CALIFORNIA EMISSIONS LAW, SUCH AS PA, REQUIRE WARRANTY ON TURBOCHARGER TO BE EXTENDED TO 100,000 MILES.

SUNDAY, 9/10/17 @ 11:30AM I WAS DRIVING SOUTH ON 294 IN CHICAGO AND THE OIL PRESSURE MESSAGE CAME ON, SHORTLY FOLLOWED BY ENGINE TRAIN MESSAGE SUGGESTING I PULL OVER AND TURN OFF THE ENGINE!! THANKFULLY I WAS ABLE TO GET TO AN EXIT AT LAKE COOK ROAD JUST AS THE CAR STOPPED RUNNING. IT WOULD NOT START AND WAS TOWED TO A REPAIR SHOP WHEREBY THEY SAID IT WAS THE TIMING CHAIN AND THE ENGINE IS PROBABLY SHOT. THIS CAR HAS 71K MILES AND HAS BEEN SERVICED RELIGIOUSLY YET WARRANTY EXPIRED. NEW TO BMW I NEVER EXPECTED SOMETHING LIKE THIS!

ENGINE COOLANT PUMP AND THERMOSTAT FAILED AT 52000 MILES. IT'S 2000 MILES AFTER THE WARRANTY EXPIRED. IT WAS FAILED WAY TOO EARLY BY ANY MEASURE FOR ANY ON ROAD VEHICLE. I HAD ENGINE OVERHEAT WARNING, POSSIBLY DUE TO COOLANT PUMP FAILURE. HOWEVER, THE OIL TEMPERATURE GAUGE ON THE DASH SHOWED NORMAL TEMPERATURE. AFTER VEHICLE STOPPED, TRIED TO INSPECT THE VEHICLE WITH HOOD OPENED. WITH OIL TEMPERATURE GAUGE SAYING NORMAL TEMPERATURE, COOLANT WAS OVER HEATING, WHICH COULD CAUSE THE INJURY FROM CONFUSION. ONE TEMPERATURE GAUGE SAYING NORMAL WHILE THE COOLANT WAS OVER HEATING. BMW SHOULD ADDRESS THIS ISSUE ON THEIR OWN. THEY IGNORE THIS PROBLEM AND PASSES TO CUSTOMERS. THIS SHOULD BE SERIOUSLY CONSIDERED FOR RECALL.

DRIVING (2013 X3 28I) VEHICLE WITHOUT CONCERNS, INCIDENTS OR WARNINGS UNTIL THE OIL PRESSURE WARNING" LIGHT CAME ON. SLOWING DOWN TO TRY AND MAKE IT THE MILE LEFT TO MAKE IT HOME. AFTER THE "OIL PRESSURE WARNING" CAME ONE, LESS THAN A MINUTE LATER THERE WAS A "DRIVE-TRAIN MALFUNCTION" WARNING. NOW LOOKING FOR A PLACE TO PULL OVER, IT WAS LESS THAN ANOTHER MINUTE WHEN CAR LOCKED UP AND STOPPED IN THE MIDDLE OF THE ROAD. LIVING ON A CURVY ROAD, I WAS IN A VERY BAD SITUATION, DUE TO BEING BETWEEN TWO CURVES, JUST AFTER DARK. CAR WOULD NOT START OR GO INTO NEUTRAL. IT HAS BEEN 10 WEEKS AND CAR DIAGNOSIS HAS NOT BEEN DETERMINED. WITHOUT WARNINGS AND TOTAL ENGINE FAILURE. I WAS NOT HURT IN ANY WAY, AND THANKFULLY SOMEONE STOPPED TO BLOCK THE CURVE SO PEOPLE WOULD SLOW DOWN. I WAS STUCK WAITING FOR HELP FOR AN HOUR. TOW-TRUCK DRIVER COULDN'T GET INTO NEUTRAL TO LOAD ON HIS TRUCK. I DID BUY THIS AS A 1 OWNER, LEASE RETURN, AND PUT THE TOP ASC WARRANTY ON IT. THE OWNER OF A QUALITY IMPORT REPAIR SHOP SAYS HE HAS NO IDEA AND HAS NEVER COME ACROSS ANYTHING LIKE THIS BEFORE. SHORT OF PULLING EVERYTHING APART TO TRY AND FIGURE OUT A SPECIFIC PROBLEM, HE DOES NOT WANT TO TRY AND REPAIR IT. GOING TO HAVE TO TOW IT TO THE DEALER AND HOPE THEY WILL GIVE SOME ANSWERS. 10 WEEKS AND NO CLOSER TO AN ANSWER THAN ON DAY ONE.

WHEN MY HUSBAND WAS DRIVING ON THE HIGHWAY AT 10:30 A.M. ON THE 8/8/2017 THE CAR LOST POWER AS IF IT RAN OUT OF GASOLINE. THANK GOD HE WAS ABLE TO PULL OVER TO THE SERVICE LANE WITHOUT GETTING INTO A MAJOR ACCIDENT (HE IS ALWAYS COOL UNDER PRESSURE AS HE RETIRED AS A CAPTAIN IN THE ARMY). HE SHUT OFF THE ENGINE, AND RESTARTED A FEW MINUTES LATER WHEN "DRIVE TRAIN MALFUNCTION" MESSAGE CAME ON. HE CALLED THE DEALERSHIP SERVICE AND WAS TOLD TO BRING THE CAR IN ON 8/10/2017 IN THE MORNING. HE TOLD THEM WHAT HAPPENED AND WAS TOLD HE WILL RECEIVE A CALL BACK THAT EVENING. HE WAS NEVER CONTACTED, AND 3 DAYS LATER WENT TO CHECK WHAT HAPPENED. HE WAS TOLD THAT THE TIMING CHAIN HAS TO BE REPLACED AND IT WILL COST AT LEAST $2,700.00 PLUS... ALMOST A YEAR AGO I WENT TO THEM BECAUSE I HAD WHITE SMOKE COMING OUT OF THE TAILPIPE. SO THEY WERE AWARE THERE WAS A PROBLEM ALREADY AND THEY SHOULD HAVE CHANGED THE TIMING BELT AT THAT TIME (WHILE THE CAR WAS STILL UNDER WARRANTY.) INSTEAD THEY TOTALLY DISREGARD PEOPLE'S SAFETY AND SECURITY AND CREATE UNNECESSARY HAZARDOUS CONDITIONS. I SPENT MORE THAN $50,00 0 ON THE BRAND NEW VEHICLE AND IT ALMOST KILLED MY HUSBAND, READING THROUGH YOUR WEBSITE I SAW MANY OTHERS HAD THE SAME PROBLEMS SOMETHING MUST BE DONE BEFORE SOMEONE GETS KILLED.

ON JULY 9TH I WAS DRIVING DOWN THE HIGHWAY 495 SOUTH IN MASSACHUSETTS WHEN ALL OF THE SUDDENLY MY CAR LOST POWER TOTALLY SHUT DOWN AND WENT INTO NEUTRAL. I HAD A VERY EXTREMELY HARD TO MOVING OVER TO THE SIDE OF THE HIGHWAY, WHEN ALL OF THE SUDDEN THE CAR STARTED SMOKING AND BLEW UP ON THE SIDE OF THE HIGHWAY. I BARELY MADE IT OUT OF THE CAR. I HAVE VIDEO OF THE CAR ENGULFED IN FLAMES

THE BRAKING SYSTEM HAS STOPPED WORK AND ALMOST CAUSED A CRASH. THE BRAKE GUILD AND BRAKE PADS ALL CHECK OK BUT VACUUM HAS BEEN LOST TO THE BOOSTER. YOU CAN HERE THE CAM MAKING NOISE WHEN YOU START THE VEHICLE AND THE NOISE HAS BEEN SINCE WE PURCHASED IT AND BMW STATES THAT'S NORMAL. I FEEL LIKE THE RECALL REPAIR WAS NOT DONE CORRECTLY. ALSO THERE SEEM TO BE A DRIVE TRAIN MALFUNCTION THAT BMW CAN NOT FIGURE OUT. PLEASE HELP

TL* THE CONTACT OWNS A 2013 BMW X3. WHILE DRIVING APPROXIMATELY 35 MPH, THE LOW OIL PRESSURE AND DRIVE TRAIN MALFUNCTION WARNING INDICATORS ILLUMINATED. THE VEHICLE LOST POWER AND THEN STALLED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND HAD IT TOWED TO THE BILL JACOBS BMW DEALER (LOCATED AT 2495 AURORA AVE, NAPERVILLE, IL 60540). THE DEALER DIAGNOSED THAT THERE WERE METAL SHAVINGS IN THE OIL, CAUSING IT NOT TO HAVE COMPRESSION. THE DEALER STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR COST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THEY WOULD PAY HALF OF THE REPAIR FEES. THE CONTACT WOULD BE RESPONSIBLE FOR THE OTHER HALF. THE APPROXIMATE FAILURE MILEAGE WAS 30,300.

EARLIER THIS YEAR WHILE DRIVING MY 2013 BMW X3 ON THE HIGHWAY IT BROKE DOWN WITH LITTLE WARNING. FORTUNATELY I WAS ABLE TO GET TO AN EXIT RAMP BEFORE MY CAR COMPLETELY FAILED. AFTER HAVING IT FLAT BEDDED TO A MECHANIC WHO HAD TO PUSH THE VEHICLE INTO THE SHOP THEY VERIFIED THAT THE VEHICLE WOULD CRANK OVER AND NOT START. IT WAS RELATIVELY CLEAR FROM THE SOUND THE ENGINE WAS MAKING DURING THE STARTER ENGAGEMENT THAT THE CAMSHAFT TIMING WAS OFF. THE VALVE COVER WAS REMOVED AND THE MECHANIC VERIFIED THAT THE TIMING WAS INDEED OFF. THE TIMING CHAIN HAD JUMPED TIME ON BOTH THE INTAKE AND EXHAUST CAMSHAFTS. THE TIMING WAS OFF DUE TO EXCESSIVE SLACK IN THE TIMING CHAIN DUE TO A FAILED CHAIN TENSIONER. THIS SHOULD NOT HAPPEN ON A 2013 BMW WITH MAINLY HIGHWAY MILES. I WAS TOLD I NEED A NEW ENGINE THAT WILL COST UPWARDS OF $15,000 OR BUY A SLIGHTLY USED ONE FOR APPROXIMATELY $9,000. I'VE REACHED OUT TOT HE DEALER AND BMW NA WITH NO RELIEF. SIMILAR ISSUES HAVE BEEN IDENTIFIED IN THE X5 AND OTHER BMW CARS WHICH WERE RECALLED BUT FOR SOME REASON NO RECALL WAS SENT OUT ON THE N20 ENGINE FOR THE X3. FROM A QUICK INTERNET SEARCH THERE ARE MANY X3 OWNERS THAT HAVE THE SAME OR SIMILAR PROBLEMS. SOMETHING NEEDS TO BE DONE TO GET RELIEF FOR THESE OWNERS. UNFORTUNATELY THIS ONCE PROUD VEHICLE MAKER THAT NO LONGER BACKS THE LONGEVITY OF THE LUXURY CAR THEY BUILD.