2013 BMW X3 Complaints

The contact called on behalf of the owner of a 2013 BMW X3. The contact stated that the owner received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM). The contact stated that while her mother was driving 60 MPH, the vehicle jerked, with an abnormal sound coming from the engine before the engine seized. The message "Service Engine" was displayed. After several attempts, the vehicle was able to restart; however, an abnormal sound was coming from the engine. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired. The contact had received the notification after the failure. The manufacturer was not made aware of the failure. The failure mileage was 116,262.

The contact owns a 2013 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that for the past several months the vehicle needed several attempts before the vehicle started. The contact called a dealer and was informed that parts were not available. The vehicle was not diagnosed or repaired. The failure mileage was approximately 114,000. Parts distribution disconnect.

Purchased a used bmw x3 2013 about 2 years ago in may of 2023 since the beginning it was smoking and almost caught fire. I did open a case with the dealers commission / dmv to go after the mom and pop seller. But it was unfounded thankfully. It was at the dmv facility for a few months. Once it was unfounded in January of 2024 we immediately had it towed from the dmv inspections to bmw in Warwick . Where we were at first told it was a $5000 fix ( book value was only $9000 which we had paid $8000) then told it was a $7000 fix ended up being a $12,750 fix I was mortified but already too far in to do anything we were assured once the car came back it would have no lights on the dash and everything would be fixed and under warranty if anything did go wrong needless to say it took us months to come up w the $ that car sat there till may of 2024 as they was about 1/3 of my salary for the whole year . Needless to say we were paying monthly which was ok’d by the dealership . Once my wife went to pick it up immediately all lights were still on dash all same code service rep wasn’t there that day had to bring it back the next day for them to tell us it was something else causing that code and gave me a new estimate with some of the thing that we even just paid to repair on the new work order when my wife asked about it they said they would see if it was covered under warranty . We opened a case with bmw Warwick who did nothing but tell me to contact the corporate . October 2024 a recall was issued on the parts we supposedly just paid to fix bmw Warwick claimed there was a fuel leak and that’s what we paid to repair early but on the recall letter almost word for word it claims there was a coolant leak and could cause smoking an even in some cases a fire . From the same area of the vehicle that we just paid to repair which would explain why they “fixed it” and they were sure what happens . Less than a year later engine seized up same as before

Engine stalling and would not restart immediately while in traffic. I was able to get to side of road and restart engine after a few minutes. NHTSA campaign number: 23V707 should have covered the repair/replacement of vanos bolts. BMW is not authorizing the repair under the recall by excluding my VIN number form their voluntary recall.

The contact owns a 2013 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact stated that while driving 65 MPH, the vehicle started to lose motive power. The vehicle displayed a message to reduce the speed as the vehicle was losing motive power. The contact merged to the side of the road and contacted a tow truck company; however, before the tow truck arrived, the contact was able to restart the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed with turbo failure. The vehicle was repaired; however, the failure persisted. On another occasion, the failure recurred, and the failure became more frequent. The contact received the notification, and the vehicle was then taken to a dealer; however, the contact was informed that parts were not yet available. The vehicle was not repaired. The failure mileage was approximately 102,000. VIN tool confirms parts not available.

The contact owns a 2013 BMW X3. The contact stated that while driving at an undisclosed speed, the contact became aware of an abnormal sound coming from the vehicle, with the drivetrain warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with a stretched timing chain. The contact was informed that the timing chain needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 93,000.

There has been no communication from bmw regarding the engine coolant pump recall besides the initial notice of the recall. I have not been able to drive my vehicle for almost 3 months because the engine coolant pump could leak onto electrical components and cause a fire. I have been unable to obtain a loaner vehicle during this time and this is affecting my livelihood.

The component/systems affects is VANOS, exhaust: control error, camshaft is stuck; Boost pressure control: shutdown as a follow-up reaction. This is available for inspection upon request. My safety and the safety of others are at risk because the VANOS assembly (engine) bolts may, over time, loosen, and eventually break. If this occurs, a reduced engine power “safe mode” may be activated. In some cases, the engine may not be able to be restarted after switching off and, in rare cases, the engine could stall which could increase the risk of a crash. This problem has been confirmed by two BMW dealerships. After multiple visits and thousands of dollars spent on attempts at repair, the problem still exists. The resolution offered was to purchase another vehicle or spend thousands more at another attempt to remedy this problem. Although, it is my understanding that there is an open recall for this part (VANOS solenoid). The drivetrain malfunction warning appears and this problem began in July 2022.

The contact owns a 2013 BMW X3. The contact stated while driving approximately 40 MPH, the vehicle stalled. The contact stated that the engine overheating warning light was illuminated. The contact stated that there was an abnormal odor in the cabin of the vehicle. The contact was unable to restart the vehicle. The contact had the vehicle towed to the dealer. The dealer diagnosed the vehicle and determined that low oil pressure had damaged the engine and the entire engine needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact had received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The contact related the failure to the recall. The failure mileage was approximately 139,000.

The contact owns a 2013 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.