2013 BMW X3 Complaints

TL* THE CONTACT OWNS A 2013 BMW X3. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD. THE CONTACT ALSO STATED THAT THE CHASSIS STABILIZATION, DRIVE TRAIN MALFUNCTION, AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ACCELERATOR PEDAL MODULE FAILED AND HAD TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,475.

TL* THE CONTACT OWNS A 2013 BMW X3. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

THE BATTERY OF THE VEHICLE DRAINS EVEN WHEN IT IS NOT RUNNING. THE BATTERY GETS SO DRAINED THAT IT CANNOT BE RECHARGED AND NEEDS TO BE REPLACED.INITIALLY THE SERVICE MAN KEPT TELLING ME THAT I HAD LEFT SOMETHING ON AND THAT IS WHY THE BATTERY DRAINED. BUT SOMEONE TOLD ME OFF THE RECORD THAT IT IS POSSIBLE THAT THE COMPUTER SYSTEM DID NOT SHUT DOWN PROPERLY AND THAT WAS DRAINING THE BATTERY AND SINCE I WAS NOT DRIVING A LONG DISTANCE (I DRIVE APPROX 25 MILES TOTAL EACH DAY), THAT WAS NOT ENOUGH TIME FOR BATTERY TO RECHARGE. THE CAR MAKES WEIRD NOISES WHEN THE ENGINE HAS BEEN TURNED OFF FOR HOURS AND IT IS PARKED IN THE GARAGE INDICATING SOMETHING IS STILL RUNNING. THINGS THAT I WAS TOLD TO DO TO ENSURE THAT THIS DOES NOT HAPPEN AGAIN IS TO LOCK THE CAR WHEN IN THE GARAGE, TO NOT RUN IT IN ECO MODE WHICH TURNS OFF THE ENGINE IF STOPPED FOR A LONG DURATION (LET'S SAY AT A TRAFFIC LIGHT), SINCE I AM NOT DRIVING IT LONG DISTANCE.ECO MODE IS ONE OF THE SELLING POINTS FOR THIS CAR FOR FUEL EFFICIENCY AND NOW I AM BEING ASKED TO TURN THAT OFF. MY CAR IS ONLY 2 YEARS OLD AND I HAD TO ALREADY CHANGE THE BATTERY. BECAUSE OF THIS ISSUE THE VEHICLE AUTOMATICALLY WENT INTO PARK ON TWO SEPARATE OCCASIONS WHEN I WAS STOPPED AT A RED LIGHT, WHICH IS VERY RISKY AND MAY CAUSE AN ACCIDENT. THERE ARE MULTIPLE COMPLAINTS ABOUT THIS ON THE INTERNET. I REQUEST YOU TO PLEASE INVESTIGATE THIS ISSUE. I HAVE ASKED THE DEALERSHIP FOR SYSTEM REPORT WHEN THE CAR WAS TOWED IN BECAUSE IT WOULD NOT START (EVEN THOUGH IT HAD BEEN JUMP STARTED THE PREVIOUS NIGHT), BUT SO FAR I HAVE NOT RECEIVED ANYTHING.

TL* THE CONTACT OWNS A 2013 BMW X3. WHILE DRIVING 25 MPH, THE VEHICLE WOULD NOT PICK UP SPEED AND STARTED HESITATING. THE CONTACT STATED THAT THE DRIVETRAIN WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE AND TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.

TL* THE CONTACT OWNS A 2013 BMW X3. WHILE DRIVING APPROXIMATELY 60 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE HESITATED TO STOP. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V454000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

WHILE TRAVELING AT RELATIVELY SLOW SPEED I ATTEMPTED TO BRAKE AND BRAKES WERE BASICALLY UNRESPONSIVE. HAD TO REALLY STOMP ON PEDAL TO EVENTUALLY GET IT TO STOP. SCARY INCIDENT AND COULD HAVE BEEN REALLY BAD IN DIFFERENT CONDITIONS. SO FAR ISOLATED ONE TIME INCIDENT. NOTICED THERE IS A RECALL FOR THESE VEHICLES FOR THIS TYPE OF PROBLEM BUT FOR SOME REASON MY VEHICLE DOES NOT SHOW IT IS INCLUDED. SHOULD IT BE?

I WAS DRIVING NORTHBOUND ON CT-104 LONG RIDGE ROAD, A 2-LANE STATE ROAD ON MONDAY JUNE 22ND, 2015 AROUND 8AM. I WAS TRAVELING FROM STAMFORD CT TO BEDFORD. ABOUT MIDWAY ON LONG RIDGE ROAD DRIVING AT AROUND 25PMH AT MILLERS MILL INTERSECTION THE CAR STALLED. I WOULD SEE I WAS IN MIDDLE OF MY NORTHBOUND LANE THE DASHBOARD LIGHTS WERE ON, BUT SPEEDOMETER WAS AT 0 RPM AND KNEW THE ENGINE HAD DIED, I IMMEDIATELY TRIED RESTARTING THE ENGINE. WHILE THE ENGINE CRANKED, I WAS IN PARK, THE ENGINE WOULD NOT KICK IN DESPITE TURNING OVER. AFTER REPEATED TRIES, AND BEING UNABLE TO MOVE OFF THE LANE, I PRESSED BMW SOS BUTTON. I HAD TURNED ON MY FLASHERS. CARS WERE RACING IN MY LANE AND STOPPING BEFORE GETTING TO MY CAR REAR-END. I KNEW I WAS IN A HAZARD ZONE. BUT THIS A CELL-PHONE DEAD ZONE. IN ANY CASE BMW ASKED I GET OUT OF THE HAZARD ZONE, BUT TOLD THEM THE CAR WAS SIMPLY UNMOVEABLE AND WOULD NOT START-UP. SO THEY CALLED IN THE TOW AND INFORMED THE BEDFORD POLICE. FOR 20 MINUTES I SAT THERE IN THE CAR. THEN THE FLASHERS QUITE OPERATING AND INCREASED THE RISK OF REAR-END CRASHES. THATS ANOTHER ISSUE BMW MUST LOOK INTO. FINALLY THE POLICE ARRIVED SOME 20 MINS LATER THE TOW TRUCK CALLED BY THE POLICE SHOWED UP. THE BMW X3 WAS TAKEN TO BMS MT KISCO NEW YORK. A 2-YEAR OLD CAR FAILING SUDDENLY IN THE MIDDLE OF THE ROAD WITHOUT ANY WARNING AND CREATING A ROAD HAZARD WAS UNNERVING. BMW DEALER INFORMED ME ON TUESDAY JUNE 23RD THE FUEL PUMP HAD FAILED. IT WOULD TAKE A FEW DAYS TO REPAIR. ..THE FACT THAT A NEW CAR WITH 25000 MILES HAS A SIGNIFICANT FAILURE SUDDENLY AND CREATES A LIFE-THREATENING SITUATION WITH CARS BARRELING DOWN IN A 45 MPH IS WORRISOME AND POSES ISSUES WITH QA OF CRITICAL COMPONENTS AND A RECALL IF LARGE NUMBER OF CARS HAVE BEEN INVOLVED IN SUDDEN FUEL PUMP FAILURES MAYBE INDICATED AS A PROACTIVE STEP...UPDATED 08/27/15*BF UPDATED 12/3/15 *JS

ON APRIL 5TH, 2015 AT 10:00AM. I DROVE MY CAR TO CHURCH (20 MIN DRIVE / 10 MILES @ 35-60MPH SPEED) WITHOUT ANY PROBLEMS OR INDICATION OF ISSUES. AT 11:15AM I WAS IN ROUTE TO GO HOME TRAVELING ABOUT 35MPH. WHEN I REACHED A STOP LIGHT...MY CARS ECO-TECHNOLOGY KICKED IN, AND IT TURNED OFF. NOTHING OUT OF THE ORDINARY ON ANY OTHER DAY EXCEPT THAT DAY. THE ENGINE LIGHT CAME ON, THE ABD LIGHT CAME ON, AND ALERTS INDICATING MY TRANSMISSION WAS MALFUNCTIONING AND MY BRAKES WEREN'T WORKING. WHEN THE LIGHT TURNED GREEN, MY VEHICLE DID NOT TURN ON. IT SHUT OFF AND WOULD NOT RESTART. AFTER 5 MINUTES OF BEING IDLE IN THE MIDDLE OF ONGOING TRAFFIC AND ME PANIC-KINGLY PRESSING BUTTONS ON MY KEY AND ON THE DASH...MY CAR OUT OF NO WHERE... TURNED BACK ON. BUT MY CAR WAS LIKE IN A "SAFE MODE", I COULD NOT ACCELERATE MORE THAN 15-20 MPH AND I'M NOT SURE BECAUSE THE TACHOMETER WASN'T WORKING OR MY INDICATORS. THE LIGHTS INDICATING THAT MY TRANSMISSION, BRAKES AND ENGINE WERE ALL STILL ON AND THE ALERTS KEPT SHOWING UP ON MY NAVIGATION SCREEN. I TRIED CALLING GLOBAL ASSIST, BUT THE CALL WOULD NOT GO THRU GIVEN MY ELECTRICAL ISSUES. I TRIED SENDING A SERVICE REQUEST BUT THAT WAS ALSO USELESS...AND ALL OF THE SERVICE CENTERS WERE CLOSED ON SUNDAY. I DROVE HOME PARKED MY X3 AND CALLED THE SERVICE CENTER FIRST THING MONDAY APRIL 6TH. (7:30AM). THEY TOLD ME TO DRIVE IT IN, AND ONCE AGAIN DEALT WITH THE CAR NOT WANTING TO START... PUSHING BUTTONS RANDOMLY ON THE REMOTE UNTIL IT DECIDED IT WAS READY TO START. I DROVE IT IN THIS "SAFE MODE" FOR APPROX 10 MILES. AND WE ARE GOING ON 4 WEEKS... AND THE DEALER HAS BEEN UNABLE TO REPAIR MY CAR AND HAS NOT GIVEN ME ANY RESOLUTION. MY CAR HAS LESS THAN 35K MILES AND IS A 2013. IT SEEMS LIKE I SHOULDN'T BE DEALING WITH THIS KIND OF ISSUE SO EARLY ON. I JUST WANT A NEW CAR AT THIS POINT. *TR

FIRSTLY APPROXIMATE INCIDENT DATE IS APPROXIMATE AND MAY BE OFF. ITS JUST BEEN OVER 2 YEARS I HAVE OWNED THIS BMW AND I HAVE KEPT MY BMW FOR CHECK ENGINE ERROR REPAIR FOR 4 TIMES AT STEVENS CREEK BMW. 3 TIMES OUT OF THIS 4 HAS BEEN BETWEEN JUNE 2014 TO TILL DATE. ONCE AGAIN THE CHECK ENGINE ERROR IS ON WHICH MAKES IT THE 5TH TIME. AT THIS POINT I DON'T THINK THIS BMW IS RELIABLE AND I DON'T HAVE THE ENERGY AND PATIENCE TO KEEP TAKING APPOINTMENTS AND GETTING SUCH ERRORS FIXED ON MONTHLY BASIS. I DON'T INTEND TO KEEP USING THIS VEHICLE AND GETTING IT FIXED ON MONTHLY BASIS. ITS GOOD THAT MY BMW IS STILL UNDER THE 4 YEAR COVERAGE BUT IF THIS WASN'T AVAILABLE THEN I WOULD HAVE INCURRED HUGE EXPENSES ON MONTHLY BASIS TO GET THESE ERRORS FIXED. GETTING THE SAME ERROR ON REPEATED BASIS PROVES THAT THIS BMW HAS A MANUFACTURING DEFECT. BMW CUSTOMER RELATIONS ISN'T HELPING ME ON THIS. THEY ARE JUST WASTING TIME SAYING WE ARE GETTING REPORTS FROM DEALER AND AWAITING THE BMW WESTERN REGIONAL TEAM TO LOOK INTO THIS. THE LAST CHECK ENGINE LIGHT CAME ON DURING THANKSGIVING BREAK AND I TOOK AN APPOINTMENT WITH STEVENS CREEK BMW FOR 12/03/2014. ON 12/02/2014 THE CHECK ENGINE LIGHT DIDN'T COME ON. I CHECKED WITH STEVENS CREEK BMW AND THEY SAID SINCE THE CHECK ENGINE LIGHT ISN'T ON WE CAN'T DIAGNOSE THE REASON WHY IT HAD SWITCHED ON SO PLEASE DON'T BRING IN THE BMW AS WE WONT BE OF ANY HELP. SO I DIDN'T BRING MY BMW TO DEALER WORKSHOP. BASED ON THIS BMW REGIONAL MANAGEMENT HAS DENIED LOOKING INTO MY CASE AND SAID WE CAN'T PROVIDE ANY ASSISTANCE. *TR

MY WIFE WAS DRIVING ON A LOCAL SIDE STREET (SPEED LIMIT 25 MPH) AT A SPEED OF APPROXIMATELY 20 MPH AND I WAS SITTING IN THE PASSENGER SEAT. WE WERE COMING UPON NUMEROUS STOP SIGNS, SO IN ORDER TO AVOID THE BMW AUTOSTART/STOP FEATURE (THIS FEATURE SHUTS THE CAR ENGINE OFF WHEN THE CAR STOPS TO SAVE FUEL) FROM ACTIVATING, I REACHED OVER TO TURN OFF THE AUTOSTART BUTTON. THIS BUTTON IS LOCATED DIRECTLY NEXT TO THE START/STOP BUTTON. INSTEAD, I ACCIDENTALLY HIT THE START/STOP BUTTON (THIS IS A KEYLESS CAR) AND WHILE TRAVELING AT 20 MPH THE CAR ENGINE SHUT OFF AND WE HAD TO COAST TO A STOP WITHOUT POWER STEERING OR ANY POWER, BEFORE BEING ABLE TO START THE CAR. IN ORDER TO RESTART THE CAR, THE BRAKE PEDAL MUST BE PRESSED. IF THIS HAPPENED WHILE AT HIGHWAY SPEEDS, AN ACCIDENT WOULD HAVE BEEN VERY LIKELY TO HAVE OCCURRED. THIS IS A DESIGN SAFETY ISSUE THAT NEEDS REPLACEMENT/RECALL. *TR