2015 BMW X3 Complaints

The contact owns a 2015 BMW X3. The contact was notified of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at approximately 30 MPH, there was a burning odor coming through the vents on the dashboard. The contact stated that she had not observed any warning lights being illuminated. The contact stated that the odor was intermittent but had been occurring for almost 4 months. The contact had stopped driving the vehicle out of concern that the vehicle might catch on fire. The dealer and the manufacturer were contacted. The contact was advised by the dealer that a second letter would be sent when parts were available for the recall repair. The failure mileage was approximately 50,000. VIN tool confirms parts not available.

The vehicle was driven 30 miles and parked at 9am weather was in the 30s-40s F. There were no check engine light, warning lights or abnormal readings on the gauges during the commute. At approximately noon, the vehicles was started and idled for approximately 20 min, it was not driven or moved from the parking spot, the car did not reach full operating temp. Smoke with a burnt plastic and electrical odor was noted emanating from under the hood while parked idling. The car was immediately shut off and exited. The driver went inside to get help. After returning to the vehicle in approximately 5minutes it was fully engulfed in flames. The fire department came to put out the fire. The vehicle is a total loss. The fire damaged adjoining vehicles and the property where it was parked. The vehicle was towed back to my residence where it remains for evidence. Upon review of BMW recall 24v-608 i performed an inspection of the water pump electrical connection plug and identified there is evidence of an electrical short on the plug which appears to have burnt through the connector prior to the major engine compartment fire. I have contacted BMW to file a complain and have followed up multiple times with the point of contact identified to me by BMW, but have been unsuccessful to date to establish communications with the BMW representative.

I was driving on the interstate [XXX] when the car (2015 x3 BMW xDrive28d) went into neutral out of nowhere and the car completely stopped and never came back on. I was just about to get off of the next exit and did not make it I was stuck in the middle of the interstate scared no one would pull over to help me it was dark when all of this was taking place cars were speeding and would come up on the car at the last minute to go around almost causing a accident once they realized the car wouldn’t start. When trying to see if the car would turn back on it wouldn’t things came up on the screen saying power train along with the check engine light and some smoke was coming from underneath the hood it was also saying battery not charging. I had to wait 2hrs for a tow truck to get the car back to my house and the police never came. On [XXX] I then had the car towed to bmw dealership (Bmw of Bloomfield) in New Jersey where the vehicle is currently at they have told me it was a fuel pump issue. This has never happened to me before until the night of [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2015 BMW X3. The contact stated while driving on the interstate at an undisclosed speed and attempting to make a right turn onto the exit, the transmission unexpectedly shifted into neutral, and the vehicle shut off unintendedly. The vehicle was towed to a dealer where it was diagnosed and determined the fuel pump control module (EKPS) needed to be replaced. The manufacturer was notified of the failure and informed the contact that there was no recall on the VIN for the failure. The failure mileage was 180,000.

The contact owns a 2015 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that while the vehicle was parked in the driveway, the contact noticed a coolant leak on the floor. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 125,000. VIN tool confirms parts not available.

The contact owns a 2015 BMW X3. The contact stated that while operating the vehicle, the engine overheated, and the messages "Low Coolant" and "Service Engine" were displayed. Upon inspection, the contact identified a damaged coolant hose causing coolant to leak onto several electrical wires within the engine compartment. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 120,000.

Front passenger air bag seat occupancy sensor (OC3) mat. The air bag is on for a while "passenger restrain system", nothing really happened it appear one day and never left.

Intermittent, but frequent failure of seat occupancy sensor on front passenger seat. Appears to be related to occupancy weight sensor. As sensor is not functioning properly, passenger airbag is being unsafely deactivated, leading to lack of airbag deployment if a front end collision were to occur. Problem is reproducible, but has not been taken to dealer, nor has it been inspected. Warning alert displays, then turns off, then returns frequently while the front passenger seat is occupied.

Fuel pump failed, leading to overheating notice, leading to engine cutting out while driving. I was on one lane road 50 MPH speed limit and able to drift to side of road at around 10-15mph, but if I was on freeway and engine cut and had to get to side of road at 10-15mph it would have been extremely dangerous. Car towed to BMW dealership, replaced water pump, but since 2015 x3 35i not subject to recall , paid out of pocket.