2017 BMW X3 Complaints

The contact owns a 2017 BMW X3. The contact stated that while driving at 29 MPH, the engine overheated. The vehicle lost motive power and stalled. There was smoke coming from the vehicle. The contact was unaware of any warning lights being illuminated. The contact received notification of the NHTSA Campaign Number (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Tom Hesser BMW (1001 N Washington Ave, Scranton, PA 18509); but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The failure mileage was approximately 100,000. VIN tool confirms parts not available.

Safety recall issued in Aug 2024. To date, no remedy or parts are available to correct defect. NHTSA Recall Number 24V608.

This doesn’t feel like the appropriate place for my concern; however, a representative from your Recalls Helpdesk directed me here, so I am filling out this form. My issue is not with a specific incident that happened with my vehicle. It’s with a recall that I was supposed to receive word of in August 2024. I never did receive word of that recall, but found it online when I needed to sell a car my fiancé inherited. I have tried extensively to get in touch with BMW for an update on this recall, as your website and all of the information I could glean from their website says they do not currently have a fix. This is getting to be really frustrating month after month as I need to sell the car my fiancé inherited and we are just having to wait while it depreciates month after month in our garage, not driving it because we don’t know if it’s safe to drive and even if it is, no one will buy a car that has a recall on it. Especially a recall that doesn’t have a fix, hasn’t had a fix for nearly 6 months, and doesn’t appear to be getting a fix that’s in anyway reasonable or available to owners of this car. BMW has been giving us the runaround and I’m starting to get really frustrated because they don’t appear to care that owners of this very expensive vehicle that’s otherwise in impeccable condition and nearly new have no recourse for months on in and no transportation in the meantime. I am reaching out, hoping that someone on your team can help me or at least point me in the right direction. Thanks so much for any guidance or expertise you can offer in advance.

The contact owns a 2017 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The recall is almost 6 months old. This vehicle is used as a rental, and it can’t be rented out until something is fixed.

The contact owns a 2017 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while depressing the brake pedal, the brake pedal went to the floorboard. The contact used the parking brake to assist while stopping the vehicle. The vehicle was taken to a certified mechanic who diagnosed that the brake pads needed to be replaced. The contact stated that after the vehicle was repaired, the chassis failure and traction control failure warning lights light illuminated. The vehicle was returned to the mechanic and was diagnosed with brake failure. The contact was unsure of the parts that needed to be replaced to repair the vehicle. The dealer was not contacted about the recall. The manufacturer was not made aware of the issue. The failure mileage was 133,000. VIN tool confirms parts not available.

The contact owns a 2017 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that while attempting to accelerate, there would be a vibrating sensation and a humming noise coming from the front end of the vehicle near the engine compartment. No warning lights illuminated. The dealer was contacted. The manufacturer was not made aware of the failure. The failure mileage was 93,000. VIN tool confirms parts not available.

While driving on the highway I had an error message pop up on the dash that said right brake light electrical malfunction and as soon as the error message popped up I saw a bunch of debris and smoke coming from the back right side of my car and the engine shut off. After sitting for some time while waiting for roadside assistance and trying to make it to safety since my car shut off in the middle of the highway it finally turned back on however I am unable to switch gears to be able to make it to safety