2013 BMW X3 Complaints

View complaints related to 2013 BMW X3. The complaints found here are submitted by actual consumers with first hand experience. There are more than 230 complaints submitted for the 2013 BMW X3. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 BMW X3
    - BOILING SPRINGS, SC

    THE ENGINE MALFUNCTION LIGHT CAME ON, IT WAS LATER DIAGNOSED AS THE TIMING CHAIN. THIS WAS ESPECIALLY SCARY AS I WAS NOT CLOSE TO MY HOME. I LOOKED INTO THIS ISSUE AND IT IS VERY COMMON. IT IS A SHAME THAT THIS IS NOT AN ACTIVE RECALL. UP UNTIL THAT POINT THERE HAD BEEN NO ISSUES. THIS WAS THE SECOND INCIDENT WITH THIS VEHICLE AND A TIMING CHAIN FAILURE, IT IS ALSO THE 3RD POWER TRAIN RELATED INCIDENT.

    Source: NHTSA WEB SITE
  • 2013 BMW X3
    - Osprey, FL

    It appears that BMW may be hiding a fact from customers and victims and refuses to issue a class action or address concerns for cars older than 2015. BMW NA’s negligence has caused too many hardships for many people and today is the day they need to stop; this company needs to be held responsible for its actions and stop blaming the consumer. As a result, you have been impacted by this issue with your 2013 BMW X3 i28 4-cylinder turbo with 70,383 miles, I purchased the vehicle with 56,832 miles on it. After owning the car for a year and a half (11/12/2020 – 07/14/2022) and only 13,551 miles driven, I was forced to voluntarily give it back to the finance company due to financial hardship caused by the car issues. The vehicle had oil issues on several occasions which I always ensured I had extra in my vehicle, however, since BMW NA offered no solutions to the N20 engine, the maintenance centers did nothing for a solution. As a 52-year-old male with disabilities, you relied on BMW for the maintenance of your car, which was serviced at a BMW service center in Ft. Lauderdale, FL. In June of 2022, I boarded the Autotrain from Florida to Virginia, this was to ensure I didn’t add more wear and tear, as well as mileage on my vehicle, it was cleared to travel a month earlier by BMW of Fort Lauderdale. While traveling from Buffalo, NY to Rhode Island on July 14th, 2022, the engine suddenly died on me while driving on the NYS Thruway, which could have been a potentially deadly situation. I had the car towed to Towne BMW in Williamsville, NY, where they conducted a diagnostic and claimed the problem was just the battery. However, the engine died again as soon as you left the dealership, and they claimed it had seized up. They refused to take responsibility and never provided a clear diagnosis of what they had done on both days. When I contacted BMW North America, they accused me of being negligent with your vehicle, despite having documentation from Fort Lauderdale BMW to p

    Source: NHTSA WEB SITE
  • 2013 BMW X3
    - Savannah, GA

    While being parked with the engine off and in a covered condominium garage for 12 days, my 2013 BMW X3 caught fire and burned until the fire fighters extinguished the fire. The engine burnt to the point of virtually disintegrating. Other areas of the car suffered extensive damage because of the heat but the insurance investigation established that the fire originated in the engine compartment. The car in the next parking spot also was a total loss and the building had damages. Fortunately, there were no injuries. The engine had been replaced by BMW, at an authorized dealer, in November of 2021 as part of a class action suit settlement. Therefore, although the car had approximately 76000 miles, the engine had only about 7000 miles. The last service it had was a regular oil change on October 6, 2022. The fire department investigation and a third party investigation contracted by my insurance company were not able to determine the cause of the fire, only that it started in the engine, but the third party report stated that further investigation could be conducted by a mechanical engineer to try to determine the root cause of the fire. BMW was contacted and initially offered to inspect the car but 4 weeks later they officially communicated to me that they were declining the inspection and offered me $1000 if I signed a general liability release. The car will be available for inspection for a limited time after the title is transferred to the insurance company. No indications of a problem had been noticed during the last days/weeks/months it was driven. No warnings of any kind or other symptoms. Additional photos of the car and the damages are available for review at any time. The insurance company investigation report is also available upon request.

    Source: NHTSA WEB SITE
  • 2013 BMW X3
    - Baltimore, MD

    March 9, 2023 @ 7: 53 PM, timing chain failure. Mechanic confirmed March 10, 2023 at 11:10 AM. that I need a new engine due to this failure. Had oil changed less then 1000 miles prior to this failure. Never received recall notice for this timing chain issue, which is a class action lawsuit against BMW. My X3 has only 95000 miles on. The engine in my 2013 X3 is the N20 which is what this lawsuit is about. I was driving on a highway 60 MPH when "oil dangerously low, drive moderately, pull over and shut off engine warning appeared on dash. less than 30 seconds later "drivetrain malfunction" then appeared on dash. Engine stopped, the engine just stopped while I was going 60 MPH on a major highway. I was able to gradually coast off highway on the exit I was approaching. Coasted into a shopping plaza where auto stopped in the centre of the parking lot and stopped. Could not move it or get it out of park to push it out of the path of other cars entering and exiting the plaza. BMW should have notified me of this pending issue; they should be responsible for the repair of my X3.

    Source: NHTSA WEB SITE
  • 2013 BMW X3
    - Ocoee, FL

    On Tuesday, January 31, 2023, my engine failed while driving my car. The answers to your questions regarding the incident are listed below: •Component or system that failed: The Engine failed. •Safety risk: My safety, as well as the safety of others was at risk. I was driving and suddenly without warning, I felt a strong jolt and noticed a loss of power. I looked down and noticed that my car shifted into neutral without warning. I tried to move the gear back into drive, but it would not shift. I had just enough power to glide into a parking lot and I turned the car off hoping I would restart it to place the car back into gear. After I turned the car off, it would not start and I had the car towed to the dealership. This is a dangerous safety issue and I could have been in a serious accident because my car suddenly stopped while driving. This could have placed other drivers at risk as well. After my incident, I researched the issue and discovered that other BMW X3 owners have had engine failures as well. This issue is known by BMW and they are putting their customers at risk by not issuing a recall for this problem. •Problem confirmed by dealer: Yes, the BMW dealership did confirm that it was an engine failure. Please see attached file for details. •Vehicle component been inspected: The vehicle has not been inspected by parties other than the dealership. •Prior warnings: Before my engine failed, I did not receive any warning lights or messages. Also, my car did not exhibit any other symptoms. In fact, my car was repaired for another issue two weeks before my engine failed and the dealership did not alert me to any engine issues. Lastly, they ran a diagnostic on my car when I got new brakes in December and there were no issues related to the engine.

    Source: NHTSA WEB SITE
  • 2013 BMW X3
    - Mount Juliet, TN

    I purchased this as a used car online and had it delivered to me. It hasn’t been a year of owning it yet and my car is now un-drivable. I was driving down the road and my transmission malf light came in and my car went into limp mode. I had to get it towed and the local shop who has it said it’s a broken timing chain from a failure. I’ve never had any issues and then all of a sudden now I have an estimate of $3627 to be able to drive my car. Upon researching, my model/year has a known issue for this happening. I feel stuck and don’t know what to do but feel like I need help so I can get my car back running. It barely has 105k miles on it. The dealership I purchased it from never mentioned any known issues with it.

    Source: NHTSA WEB SITE
  • 2013 BMW X3
    - Potomac, MD

    The vehicle (at 102k mileage) failed to start at the heavy traffic interaction without any warning signs, and was then towed to a local BMW shop. A mechanic found the broken timing chain guard with many debris of plastic guard recovered from the engine during repairing. A total cost to replace the timing chain was $3685.05. The vehicle had oil change at a local BMW dealership about 6 months before the incident.

    Source: NHTSA WEB SITE
  • 2013 BMW X3
    - Fort Lauderdale, FL

    On July 15, 2022, my 2013 BMW X3 i28 broke down on the NYS Thruway; I reside in Fort Lauderdale; I've owned the Vehicle for a year and a half, have serviced it at BMW of Fort Lauderdale, and actually had it In to change a lightbulb and make sure all was good. It was towed to Towne BMW in Williamsville, NY, as I was in town visiting family. I purchased the car from Carvana in November 2020; the extended warranty was only effective for a year, and I was shopping for a new one. My Vehicle looks brand new; its garage is stored and well maintained per manufacturer recommendations. The Vehicle only just hit 70,383 miles, since I transport it on the autotrain when I head north for a few months. Towne BMW said they found the problem it was the battery, I pay the $685.78, plus the $300 in towing charges I made it across the street from the service center, and it stopped again I am still trying to figure out how a vehicle that was in excellent condition the day before is now dead? My Vehicle is sitting in my sister's driveway just outside of Buffalo NY with a dead engine. I have a rare genetic syndrome so trying to do everything is killing me; I almost had a heart attack from this ordeal. I still owe on the Vehicle. I contacted BMW of NA; This 2013 X3 come to find out was the worst year yet. There was a class action filed against them, which has expired, Currently this year alone there are an additional 134 vehicles I was able to find on the web, yet we all experienced just the same and in the end a dead engine. When I contacted BMW NA told him the situation, and he gave me a runaround; oh I'll contact the dealership and find the reason, and maybe out of good faith we can provide you with a new engine; I have all his crap emails trying to stall for as long as he could. Towne BMW won't even return my calls, I asked them for a list of the diagnostics they completed, and I received nothing. I had to tow the Vehicle to a german specialis so they could tell me the engine was seize

    Source: NHTSA WEB SITE
  • 2013 BMW X3
    - Bellingham, MA

    Passenger airbag warning lights on/off for about a year. Currently the car has 60,000 miles. When I mentioned to dealer, (car in for emission recall), I was informed that the occupancy detection mat was faulty and needed to be replaced ($1821.04). If not replaced, vehicle would not pass Mass State Inspection. Had the work done at BMW dealer to have it replaced, as the car is due soon for an inspection sticker.

    Source: NHTSA WEB SITE
  • 2013 BMW X3
    - Kenner , LA

    Engine failure Defective timing chain and components BMW part/guide unstable plastic on low mileage vehicle

    Source: NHTSA WEB SITE