2017 BMW X3 Complaints

The contact owns a 2017 BMW X3. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the engine coolant warning light illuminated. The contact refilled the coolant reservoir. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 81,000. VIN tool confirms parts not available.

The high-pressure fuel pump failed while the car was in motion and the engine completely shut off. This was incredibly dangerous and put the lives of the driver, passenger (young child) and surrounding cars at risk. The problem was diagnosed by an independent BMW service center and is currently being repaired. There were no warning lights or messages apparent to the driver, but the service technician could see the diagnostic codes in the car's computer. There is an active recall for the 2017 diesel model of the BMW X3 due to this same fuel pump failure. This is not normal wear and tear - this car only has about 50,000 miles on it.

My daughter was driving on the NJ Turnpike, on the Highway for a few minutes when she heard a loud explosion. Nothing hit the Vehicle prior the explosion. A vehicle behind her saw the pieces of Sunroof blew out and notified her. She took the X3 to BMW and got a nice bill instead.

Heard a loud boom after just entering the highway and the front sunroof on my 2017 BMW x3 just exploded. Fortunately the cover was closed, most of the glass blew out upon the explosion. Driving around the speed limit at the time of the explosion. Took it the dealer and got a big bill instead.

Car has broken down five times, each after having been driven several hours. Car suddenly looses power and dies. Will not restart- requires tow. All repair attempts have been made at BMW dealers. We have been placed in dangerous situations, including once with my six year old grandson in a highway construction zone with no shoulder. Please see attached correspondence with manufacturer. Thank you. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2017 BMW X3. The contact stated while driving approximately 70 mph, there was a loud abnormal sound coming from the roof of the vehicle. Moments later, the driver discovered that the glass sunroof had shattered. The cause of the failure was not determined. The contact indicated that no object had struck the sunroof to cause the failure. The local dealer and the manufacturer were notified of the failure. The failure mileage was 24,143.

BMW IS USING INFERIOR PARTS AND METAL. I RECENTLY HAD ENGINE WORK COMPLETED BECAUSE THE TRANSMISSION HEAT EXCHANGE IS FAULTY AND STAYS OPEN WHICH OVERHEATS THE VEHICLE'S ENGINE. THE SERVICE MANAGER AT OTTO'S BMW TOLD ME THAT IF THE HEAT EXCHANGE IS OPEN IT CAN SEIZE THE ENGINE. TO REPAIR THIS IT COST $1802.74 AND THIS SHOULDN'T HAPPEN TO A BMW. I HAD HAD BMWS IN THE PAST AND NO ENGINE WAS EVER A PROBLEM UNTIL NOW. THEY SHOULD BE REPRIMANDED FOR THESE LATENT DEFECTS. I WAS RIDING AND THE LIGHT FOR THE ENGINE WENT ON AND IMMEDIATELY BROUGHT IT TO OTTO'S BMW. THE CAR HAS ALWAYS BEEN MAINTAINED BUT THIS COSTLY REPAIR SHOULD BE PAID BY BMW-USA. THESE CARS ARE SUPPOSED TO BE HIGH END VEHICLE THAT CAN LAST FOR OVER 175K MILES. NOT THIS VEHICLE. IT IS PROBLEMATIC AND THERE ARE TWO CLASS ACTION LAWSUITS OUT THERE REGARDING THIS EXACT PROBLEMS. BMW MUST BE FINED AND MAKE GOOD ON THESE PROBLEMS. ANYTHING LESS WE THE CONSUMER GETS COMPROMISED.

ALTERNATOR OVERCHARGING PRODUCING 16V AND CAUSING SYSTEM TO GO TO FAIL SAFE MODE. IT WILL SHUT OFF VEHICLE AND SWITCH IT IN PARK MODE. WHILE DRIVING ANY MODE THEN ECO AND AUTO SHUTOFF TURNED OFF. VEHICLE WILL SHUT OFF, SOMETIME WHEN BREAK RELEASED IT WILL START AND YOU CAN CONTINUE DRIVING, OTHER TIMES WILL NOT START AND WILL DISENGAGE TRANSMISSION AND SWITCH TO PARK MODE. WITH WARNING THAT "TRANSMISSION IS MALFUNCTIONING " "DO NOT TURN OFF ENGINE OR CONTINUED DRIVING MAY NOT BE POSSIBLE. CONSULT NEAREST SERVICE CENTER

THE SUNROOF WATER DRAINS BACK UP AND CAUSES WATER TO POOL IN THE CARGO AREA WHERE ELECTRONIC COMPONENTS ARE STORED (WHEEL WELL LIKE AREA) WHICH CAUSES AN ALARM TO GO OFF AND HATCHBACK MALFUNCTIONS. MY PREVIOUS X3 HAD HATCHBACK ISSUES TOO. BMW STATES THE FRAME THAT SUN ROOF SITS IN IS CRACKED BUT NOT CAUSED BY USER BEHAVIOR.

WHEN I AM COMING TO A STOP SIGN, THE ENGINE REVS UP AND MAKES IT DIFFICULT TO STOP. I NEED TO APPLY THE BRAKES VERY HARD TO AVOID HITTING ANOTHER CAR OR PERSON IN A CRESS WALK. EVEN WHEN I APPLY THE BRAKES HARD, THE CAR WILL LURCH FORWARD. I HAVE TAKEN IT TO TWO DIFFERENT BMW DEALERS MULTIPLE TIMES OVER THE PAST TWO YEARS AND THEY CANNOT FIND ANYTHING WRONG. THEY TEST DRIVE THE CAR, BUT BECAUSE THE PROBLEM IS SPORADIC AND MAY ONLY OCCUR ONCE A MONTH, IT DOES NOT DO IT WHEN THEY TEST DRIVE THE CAR.