2018 BMW X3 Complaints

The contact owns a 2018 BMW X3. The contact stated that while driving at an undisclosed speed, the brake pedal went to the floorboard while depressed; however, the brakes failed to stop the vehicle. The contact was able to steer the vehicle into a gas station before the vehicle came to a complete stop. Car’s computer failed to indicate there were any hazardous issues nor dangerous concerns. The vehicle was towed to the dealer where it was diagnosed with brake master cylinder failure. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was approximately 50,000.

THE VEHICLE'S REAR LIFTGATE HAS OPENED RANDOMLY SEVERAL TIMES WITHOUT NOTICE OR WITHOUT INPUT FROM THE USER. THE FIRST INCIDENT WAS WHEN BACKING OUT OF A PARKING SPOT, THE REAR LIFTGATE OPENED SUDDENLY. THIS IS CONCERNING BECAUSE IT WAS A BUSY PARKING LOT AND OUR DOG WAS IN THE CAR AND BEGAN TO JUMP OUT OF THE VEHICLE AND COULD HAVE JUMPED INTO MOVING TRAFFIC. ANOTHER INCIDENT OCCURRED IN OUR DRIVEWAY WHERE THE VEHICLE WAS PARKED AND UNLOCKED AND UNOCCUPIED. WE NOTICED THAT THE HATCH HAD OPENED BY ITSELF AT SOME POINT WITHOUT ANY INPUT FROM ANYONE. I DO NOT WANT TO WAIT FOR AN ADDITIONAL INCIDENT TO OCCUR WHICH COULD LEAD TO THE INJURY OR DEATH OF AN OCCUPANT, HUMAN OR OTHERWISE. OUR VEHICLE IS OUTFITTED WITH A FACTOR TOW HITCH SO WE BELIEVE THAT THE CAR DOES NOT HAVE THE CAPABILITY OF HANDS-FREE LIFTGATE OPENING WITH A 'KICK' MOTION. WE DO NOT KNOW IF THE SENSORS FOR THIS FEATURE ARE STILL INSTALLED BUT DISABLED AND/OR IF THEY BECAME ENABLED BY MISTAKE THROUGH A SOFTWARE UPDATE AT THE DEALERSHIP.

WHILE DRIVING AT 60 MPH THE ELECTRONIC DASHBOARD COMPLETELY SHUT OFF. IT RESTARTED ITSELF AFTER SOME 30 SECONDS. WHEN IT REAPPEARS IT DOES NOT SHOW CORRECT SPEED, IT STARTS AT 0 AND WORKS ITS WAY UP TO THE CORRECT SPEED. I HAVE BEEN UNABLE TO GET A PICTURE OF THE DASHBOARD AS IT HAS HAPPENED WHILE DRIVING AT SPEEDS THIS CAR HAD PREVIOUS DASHBOARD PROBLEMS WITH THE DASH SLIDING TO THE LEFT. THIS WAS BROUGHT TO THE DEALER FOR CORRECTION. THIS IS DIFFERENT. IT IS A MOMENTARY COMPLETE DASH FAILURE.

DIGITAL IMAGE OF SPEEDOMETER AND TACHOMETER NEEDLES SHIFTED TO THE LEFT MAKING IT IMPOSSIBLE TO ACCURATELY READ THE SPEED OF THE VEHICLE. CONSISTENT WHEN VEHICLE STATIONARY OR IN MOTION; NEEDLE POSITION WOULD CHANGE WHILE IN MOTION AND CHANGING SPEEDS BUT MAJORITY OF "NEEDLE" NOT VISIBLE. DID NOT RESET AFTER RESTARTING THE VEHICLE SEVERAL TIMES. DID RESET AFTER A FEW DAYS.

TL* THE CONTACT OWNS A 2018 BMW X3. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING AT 80 MPH, THE COOLANT LEVEL LOW, DRIVE AT A MODERATE SPEED WARNING MESSAGE HAD APPEARED ON HER INSTRUMENT PANEL. THE CONTACT'S HUSBAND CONTINUED TO DRIVE AT A MODERATE SPEED AS ADVISED, SOON AFTER, THE PULL OVER, STOP THE CAR WARNING MESSAGE ALSO ILLUMINATED ON THE INSTRUMENT PANEL AND HER HUSBAND PROCEEDED AS ADVISED. DUE TO THE FAILURE, THE CONTACT'S HUSBAND HAD THE VEHICLE TOWED TO THE AUTOMASTER BMW (3328 SHELBURNE RD #3, SHELBURNE, VT 05482). THE DEALER INFORMED THE CONTACT THAT THEY DISCOVERED A COOLANT LEAK AND THAT A PART NEEDED TO BE ORDERED TO REPAIR THE VEHICLE. PRIOR TO THE FAILURE, THE CONTACT STATED THAT THE SAME COOLANT LEVEL WARNING MESSAGE HAD APPEARED ON THE INSTRUMENT PANEL. THE CONTACT HAD TWICE TAKEN THE VEHICLE TO SOUTH SHORE BMW(1040 HINGHAM ST, ROCKLAND, MA 02370) WHERE THEY NEVER DISCOVERED A COOLANT LEAK AND WOULD TOP OFF HER COOLANT LEVELS EACH TIME SHE VISITED THE DEALER FOR THE SAME MATTER. THE DEALER WAS THEN NOTIFIED AGAIN OF THE LATEST FAILURE AND THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO NORMAL VEHICLE OPERATION, THEY OFFERED NO FURTHER ASSISTANCE WITH THE FAILURE. THE VEHICLE REMAINED IN THE POSSESSION OF THE AUTOMASTER BMW(3328 SHELBURNE RD #3, SHELBURNE, VT 05482) AND HAD YET TO BE REPAIRED. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.

TL* THE CONTACT OWNS A 2018 BMW X3. THE CONTACT STATED WHILE DRIVING AT 65-70 MPH, THE VEHICLE BECAME UNSTABLE. THE CONTACT STATED THAT SEVERAL UNKNOWN WARNING LIGHTS WERE ILLUMINATED. THE CONTACT REDUCED THE VEHICLE SPEED AND REGAINED CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO WIDE WORLD OF CARS BMW LOCATED AT (125 NY-59, SPRING VALLEY, NY 10977) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO TIRE TREADWEAR. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.

THE TRUNK OPENS RANDOMLY BOTH WHILE PARKED AND MOVING. SOMETIMES WHILE DRIVING AT LOW SPEEDS. I OFTEN FIND THE TRUNK OPEN IN THE PARKING LOT AFTER LOCKING IT. ALSO, THE ALARM WILL GO OFF WHILE DRIVING.

I WAS PARKING WHEN I TOTALLY LOST CONTROL OF MY CAR. I COULD NOT STEER IT AND I COULD NOT BREAK. I WENT LEFT WHILE I WAS ATTEMPTING TO BRAKE BUT I HAD NO BRAKES. I ATTEMPTED TO GO STRAIGHT AND HIT ONE PARKED CAR. THEN I WENT RIGHT AND DAMAGED ANOTHER CAR THEN THE CAR HIT A 3 CAR. THEN THE CAR STOPPED. I RECEIVE A BMW ASSIST MESSAGE REGARDING HAVING AN ACCIDENT THEN THE SCREEN WENT DEAD. I WAS PARKING MY CAR. FEW WEEKS BEFORE I RECEIVED THE FOLLOWING MESSAGE: CHASSIS STABILIZATION PROBLEMS. YOU CAN CONTINUE DRIVING BUT TAKE YOUR CAR TO THE DEALER ( SOMETHING LIKE THAT). I STOPPED THE CAR AND THE MESSAGE WENT AWAY. NEVER CAME BACK. SO I WAS PLANNING TO TALK ABOUT IT TO THE DEALER WHEN GOING FOR THE NEXT APPOINTMENT. I WAS PARKING IN A PLACE I KNOW VERY WELL, HISPITAL PARKING.

UNCOMMANDED OPENING OF THE REAR HATCH WHILE THE VEHICLE WAS IN MOTION. THIS HAS HAPPENED ON FOUR OCCASIONS. THE FIRST TIME WAS ON MD ROUTE 29 NEAR THE ROUTE 175 INTERSECTION. THE SECOND WAS ON GOSHEN VIEW DR GAITHERSBURG MD. THE THIRD AND FOURTH WERE ON GOSHEN RD, GAITHERSBURG MD.

TL* THE CONTACT OWNS A 2018 BMW X3. WHILE REVERSING THE VEHICLE, THE REARVIEW CAMERA SPONTANEOUSLY BLACKED OUT INTERMITTENTLY. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO ADVANTAGE BMW CLEAR LAKE (400 GULF FWY S, LEAGUE CITY, TX 77573, (281) 557-7000) WHERE THEY INFORMED THE CONTACT THAT THE SOFTWARE WAS UPDATED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE CAMERA NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,600.