2021 BMW X3 Complaints

The contact owns a 2021 BMW X3. The contact received notification of NHTSA Campaign Number: 24V534000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Vehicle is not alerting driver that flat tire has occurred. Especially problematic as vehicle has run flats. Pressure sensors are working correctly, and accurately reporting PSI and temperature. Software automatically "resets" tire pressure based off of tire size and set speed, this is not something that a user can control. In other words, I can't "reset" the sensors when the tire has 10 PSI, so that it will think that that is normal. Asked if others have seen similar issues in a forum: [XXX] Right away someone else has had newer car to dealer multiple times with the same issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Upon starting the vehicle, the electronic dashboard comes on, declares “Reduced Driver Assistance” then about 15 seconds later, the entire dashboard goes dark and won’t come back on until the car has been shut down for several minutes. This sequence of events happens 95% of the time that I start the car. Upon restart, the dashboard will stay on about 40% of the time, the other 60% it shuts off again. While I can still see my speed in the heads up display, I have no idea how much gas I have, I can’t get any information from the dahsboard and I can’t use the cruise control. I’ve read about other owners of the 2021 BMW X3 M40i having this same issue however the dealership seems to have no idea and wants me to spend $1,000 in diagnostics to see if they can find the problem….then I would have to pay to have it fixed as well. This seems like a pretty big safety issue.

The malfunction involves the collision warning system and sudden braking functionality. The dealership inspection identified a problem with the KAFAS (camera) unit, specifically its housing being deformed from heat, which affected the functionality of the collision sensor and caused the system to malfunction intermittently. The component is still installed in the vehicle and available for inspection if required. The system triggered sudden braking without an actual threat, creating a serious risk of being rear-ended by vehicles behind me. This issue has occurred twice in the last month, with no warning or actual collision risk present. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the problem was confirmed by the dealership. Their inspection found that the KAFAS camera housing is deformed due to heat exposure, causing malfunction warnings and erroneous braking behavior. They stated this is not a covered warranty issue. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The dealership performed an inspection and provided an inspection report, but no other entities (e.g., manufacturer, police, or insurance representatives) have inspected the component or vehicle. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? Yes, the malfunction indicator light for the collision sensor appeared intermittently. The dealership’s report attributes this to the deformation of the KAFAS camera housing due to heat exposure.

The contact owns a 2021 BMW X3. The contact received notification of NHTSA Campaign Number: 24V534000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

During rain this evening, water intruded from sunroof area. Learned this is extremely common problem alleged to be due to shrinking sunroof seals. This dripping water can potentially cause loss of control of the vehicle due to falling water intrusion causing foot controls to become wet. In addition, electrical malfunctions may occur possibly causing fire or other problems. I am also including a stranger’s video of his car at BMW dealer with tech explaining this is a very common problem, obtained from Facebook.

The functioning of this feature has never worked. We have had a number of near misses in parking lots when exiting a parking space.

The contact owns a 2021 BMW X3. The contact received notification of NHTSA Campaign Number: 24V534000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue. The manufacturer had referred the contact to the NHTSA Hotline to report the failure. The contact had not experienced a failure. VIN tool confirms parts not available.

My complaint is that the safety recall was issued nearly 3 months ago on a 2021 model, and no remedy has been provided for it. This is an unsafe situation and are wondering when they will provide a remedy?

The contact owns a 2021 BMW X3. The contact received notification of NHTSA Campaign Number: 24V534000 (STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.