2017 BMW X3 Complaints

TL* THE CONTACT OWNS A 2017 BMW X3. THE CONTACT WAS ATTEMPTING TO STOP AT A STOP SIGN AND PRESSED DOWN ON THE BRAKE PEDAL BUT THE VEHICLE ACCELERATED. THE VEHICLE HIT ANOTHER VEHICLE STOPPED IN FRONT AT THE STOP SIGN. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE HIT THE BACK BUMPER OF THE OTHER VEHICLE AT 5 MPH. THERE WAS NO VISIBLE DAMAGE WITH ONLY THE LICENSE PLATE BEING TORN OFF. THE DEALER AND MANUFACTURER HAD NOT YET BEEN CALLED. THE OTHER PERSON FILED A CLAIM WITH THE CONTACT'S INSURANCE COMPANY. THE FAILURE MILEAGE WAS 16,420.

POWER LIFT GATE OPENED SPONTANEOUSLY WHILE VEHICLE WAS MOVING FORWARD. CONTENTS OF CARGO AREA FELL OUT.

I WAS STOPPED AT A TRAFFIC LIGHT AND WITHOUT WARNING THE CAR ACCELERATED. I SIDESWIPED THE CAR IN FRONT OF ME AND PROCEED TO CROSS A 4 LANE HIGHWAY. I TRIED TO STOP BUT KEPT GOING , JUMPED A CURB GOT ON A GRASSY AREA DID A 360 TO A ROAD JUMPED BACK ON THE GRASS AND CAME TO REST IN SOME BUSHES AND WIRE FENCE. DAMAGE TO DRIVERS SIDE FRONT END. IHAVE PICTURES IN MY PHONE, BUT DON'T KNOW HOW TO ATTACH THEM TO THIS FORM?

LEFT TURN SIGNAL MALFUNCTIONING WHILE DRIVING ON THE STREET AND HIGHWAY- WARNING MESSAGES OF MALFUNCTIONING OF TURN SIGNAL APPEARS ON PANEL. THIS ERROR OCCURRED TUESDAY AUGUST 20TH 2019, WILL BE TAKING CAR FOR REPAIR THIS WEEKEND.

TWICE ON RAINY DAYS, WHEN STOPPING ON A HILL AT A TRAFFIC LIGHT, THE BRAKES WOULD NOT HOLD. LUCKILY THE LIGHT CHANGED AND I DID NOT HIT THE CAR IN FRONT OF ME. I BROUGHT IT IN WITH ONCE,BUT NOTHING WAS "WRONG". I AM GOING TO TRY AGAIN THIS WEEK. I AM AFRAID TO DRIVE THE CAR IN THE RAIN.

DRIVING ON THE FREEWAY FOR APPROXIMATELY 40-50 MINUTES. TAKE EXIT, CRUISE TO OFF RAMP LIGHT, THE CAR IS IN MOTION AND THE BRAKES ARE APPLIED. THE CAR IN MOTION INITIALLY RESPONDS AND 3/4 OF THE WAY TO THE LIGHT (ALMOST AT INTERSECTION BRAKES FAIL, NO BRAKES AND THE CAR MAKES A CLICKING NOISE' SIMILAR TO WHEN A BATTERY IS ALMOST DEAD, BUT THE CAR IS ON, ELECTRICAL AND EVERYTHING SEEMS OK EXCEPT FOR THE BRAKES. THE RAMP IS AT AN INCLINE (UPHILL A LITTLE) SO THE CAR STOPS. THE CAR IS PARTIALLY IN THE INTERSECTION. THANKFULLY NO CAR IN FRONT OR CARS CROSSING THE INTERSECTION. THE CAR IS TURNED OFF AND BACK ON AND WE CONTINUE ANOTHER MILE TO OUR FINAL DESTINATION WITHOUT FURTHER PROBLEMS.

TL* THE CONTACT OWNS A 2017 BMW X3. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. INSTEAD, THE VEHICLE LURCHED/ ACCELERATED FORWARD. THE FAILURE OCCURRED SIX TIMES. THE CONTACT PLACED BOTH FEET ON THE BRAKE PEDAL AND SHIFTED THE GEAR INTO NEUTRAL TO STOP THE VEHICLE. IN ADDITION, THE TACHOMETER REVVED TO HIGH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BMW OF AKRON (500 W EXCHANGE ST, AKRON, OH 44302, (330) 752-2224), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 14,200. *BF CONSUMER STATED 2ND INCIDENT OCCURED 1-31-19 AND 6-8-19 SAME AS DESCRIBED ABOVE- REPORTED TO BMW CORP IN NJ, NHTSA, AND BNW OF AKRON. ARRANGED FOR A LOANER. TOOK 2017 X3 ON 6/12 - RECEIVED REPORT OF NO PROBLEM IDENTIFIED (ATTACHED) ABOUT 15 OTHER SIMILAR COMPLAINTS REPORTED TO NHTSA FOR 2016, 17, 18 BMW X3. TOLD TO FOLLOWUP WITH DEALERSHIP. MY WIFE WAS A WITNESS TO THE 6-8-19 MAJOR INCIDENT AND WE BELIEVE THE VEHICLE HAS A PROBLEM THAT COULD NOT BE IDENTIFIED YET HAS THE POTENTIAL TO CAUSE A VERY SERIOUS IN LIFE OR DEATH. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

THE WINDSHIELD OF THIS VEHICLE SEEMS TO REPRESENT A SAFETY RISK. LAST WEEK, WE REPLACED THE WINDSHIELD DUE TO A SMALL CRACK FROM SMALL ROCK ON THE HIGHWAY. THE VEHICLE WAS PICKED UP FROM THE DEALER ON MONDAY AFTERNOON. ON WEDNESDAY AT ABOUT 11:00 AM, THE WINDSHIELD CRACKED AGAIN. I HAD TO TAKE TO THE DEALER AGAIN. I AM WONDERING ABOUT THE SAFETY OF THIS WINDSHIELD, WAS THERE QUALITY TEST PERFORMED ?

THIS COMPLAINT IS A FOLLOW-UP TO EARLIER COMPLAINT TO NHTSA 11129293. AS NOTED, I EXPERIENCED 3 REVVING INCIDENTS IN WHICH THE ENGINE ACCELERATED UNCONTROLLABLY TO OVER 7,000 RPM AND WAS DIFFICULT TO CONTROL. FORTUNATE, THE VEHICLE WAS STOPPED ON EACH OCCASION AND DID NOT SURGE AHEAD WHILE I PRESSED FIRMLY ON THE BRAKE AND SHIFTED TO NEUTRAL. THE REVVING STOPPED ON ITS OWN AFTER A SHORT TIME. IN EACH INSTANCE I DELIVERED THE VEHICLE TO A BMW DEALERSHIP--THE FIRST TIME IN SARASOTA, FL AND THEN TWICE IN ROCKVILLE, MD--AND BMW MECHANICS WERE UNABLE TO FIND ANY CAUSE OR FLAW. FOLLOWING THE THIRD EVENT, BMW OF NORTH AMERICA DESPATCHED AN ENGINEER TO ROCKVILLE FOR A COMPLETE EXAM ON OCTOBER 4, 2018. THE ENGINEER REPORTED THE VEHICLE TO BE IN PERFECT RUNNING CONDITION IN EVERY RESPECT. BASED ON THIS REPORT, BMW NA REFUSED MY REQUEST TO TERMINATE MY LEASE EARLY, WITHOUT PENALTY. IT ALSO DISMISSED MY PERSONAL VIEW THAT THE PROBLEM MIGHT BE A SOFTWARE GLITCH THAT THE ENGINEER OR BMW MECHANICS HAD BEEN UNABLE TO UNCOVER OR DUPLICATE. AS MY WIFE AND I WERE UNWILLING TO DRIVE A CAR ON PUBLIC ROADS THAT WE CONSIDERED TO HAVE A LIFE-THREATENING DEFECT, WE SUBMITTED TO BMW'S DEMAND THAT WE PAY OFF IN A LUMP SUM THE REMAINING TWO YEARS OF OUR LEASE THROUGH SEPTEMBER OF 2020, AMOUNTING TO OVER $17,000. BMW'S POLICY OF REFUSING TO ACCEPT RESPOSIBILITY FOR REVVING PROBLEMS UNDOUBTEDLY FORCES SOME DRIVERS TO KEEP DRIVING POTENTIALLY DANGEROUS VEHICLES, RISKING PUBLIC SAFETY. I AM ALSO APPALLED AT THE LIKELIHOOD THAT BMW HAS LEASED OR RESOLD THE SAME VEHICLE, THEREBY PROFITING TWICE FOR THE PERIOD OF MY TERMINATED LEASE, WHILE FAILING TO REVEAL THE CAR'S HISTORY OF REVVING TO THE NEW OWNER/DRIVER. I HAVE DOCUMENTS SUCH AS THE BMW ENGINEER'S REPORT, EMAIL CORRESPONDENCE WITH BMW OF NORTH AMERICA, ETC. UNETHICAL

TL* THE CONTACT OWNS A 2017 BMW X3. WHILE DRIVING APPROXIMATELY 20 MPH UPHILL, THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO PARK AVE BMW (530 HUYLER STREET, SOUTH HACKENSACK, NJ 07606) WHERE IT WAS DIAGNOSED THAT THE FUEL DELIVERY MODULE UNDER THE REAR SEAT GOT WET AND SHORTED OUT. AS A RESULT, FUEL WAS NOT BEING DELIVERED TO THE ENGINE. THE NIGHT BEFORE, THE CONTACT STATED THAT THERE WAS A COOLER IN THE REAR SEAT THAT TILTED AND SPILLED WATER AND ICE ONTO THE REAR SEAT. THE SEAT WAS IMMEDIATELY CLEANED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,441.