2017 BMW X3 Complaints

I LEASED A 2017 BMW X3 WITH 3370 MILES ON IT SO ALMOST BRAND NEW. I HAVE A 7.6 MILE COMMUTE FROM WORK TO HOME. I WAS DRIVING HOME FROM WORK AROUND 230PM PST SOUTH ON THE 405 (HIGHWAY) IN LOS ANGELES. I PULL UP TO MY HOUSE AND PARK THE VEHICLE ON MY CITY STREET. I PARK TURN OFF THE VEHICLE AND LOCK THE DOORS AND WALK INTO MY HOUSE. WITHIN 15 MINUTES, MY NEIGHBOR KNOCKS ON MY DOOR AND INFORMS ME THAT MY CAR IS ON FIRE. WHEN I LOOK OUTSIDE AT MY VEHICLE, IN BETWEEN THE HOOD OF MY CAR AND FRONT WINDSHIELD ARE SPITTING FLAMES OUT ONTO THE WINDSHIELD. IT THEN PROCEEDED TO BURN FAST AND HOT AND THERE WERE 30 FOOT FLAMES THAT HAD RUINED OUR FENCE AS WELL AS SINGED OUR NEIGHBORS TREE. THE FIRE DEPARTMENT CAME AND FINALLY TOOK OUT THE FLAME BUT THE VEHICLE WAS COMPLETELY RUINED. THE TOW TRUCK SHOWED UP LATER BUT HE REFUSED TO TOW THE VEHICLE BECAUSE HE SAW SMOKE AGAIN. THE VEHICLE HAD CAUGHT BACK ON FIRE ON THE PASSENGER WINDOW SIDE. AIRBAGS HAD ALSO STARTED BLOWING UP WHEN THE SECOND FIRE CAUGHT. I HAD PUT MY HEAD INTO THE WINDOW WHEN THE FIRE WAS OUT TO RETRIEVE ANYTHING THAT I COULD BUT WITHIN 10 SECONDS OF PULLING MY HEAD OUT OF THE PASSENGER SIDE ANOTHER AIRBAG WENT OFF AND ALMOST TOOK OFF MY HEAD. THERE WAS A DUAL INVESTIGATION WITH BMW AND MY INSURANCE SAFECO. THE INVESTIGATION IS ONGOING. INITIAL REPORT SAID THE DEFECT HAS SOMETHING TO DO WITH THE FUEL LINE. IF THIS CAR WAS IN A GARAGE OR ANY CLOSER TO OUR HOUSE EVERYTHING WOULD HAVE GONE UP IN FLAMES. OUR STORY WAS ON THE NEWS AS WELL. THERE WAS NO KNOWN RECALL ON THIS VEHICLE AS I HAVE CHECKED EVERYWHERE. HTTPS://ABC7.COM/LA-FAMILY-DEMANDS-ANSWERS-AFTER-PARKED-BMW-CATCHES-FIRE/4213154/ HTTPS://WWW.NBCLOSANGELES.COM/NEWS/LOCAL/BMW-SPONTANEOUSLY-COMBUSTS-PARKED-ON-LA-STREET-493018841.HTML HTTPS://KTLA.COM/2018/09/13/PARKED-BMW-MYSTERIOUSLY-CATCHES-FIRE-IN-WESTCHESTER/

THREE INCIDENTS OF UNCONTROLLED ACCELERATION OF ENGINE, TWO WHILE PARKING ON CITY STREETS (APRIL 30 AND SEPT 12) AND ONE WHEN STOPPING AT RED LIGHT ON CITY STREET (AUG 1). CAR WAS IN DRIVE AND STARTED REVVING UNEXPECTEDLY AND IMMEDIATELY WENT TO OVER 7,000 RPM. I SHIFTED TO NEUTRAL AND MAINTAINED BRAKE. REVVING STOPPED AND RETURNED TO NORMAL IDLING WHEN I LIFTED FOOT FROM BRAKE. CAR WAS TAKEN TO BMW SERVICE FOR ONE PARKING INCIDENT AND THE INCIDENT WHILE STOPPING AT RED LIGHT. BMW MECHANICS WERE UNABLE TO FIND ANYTHING WRONG WITH VEHICLE. FOR LATEST INCIDENT HAVE CONTACTED BMW NORTH AMERICA AND THEY WILL SEND AN ENGINEER FROM HEADQUARTERS TO CHECK VEHICLE. FORTUNATELY, NO COLLISION OR ACCIDENT OCCURRED. HOWEVER, I BELIEVE SOME DRIVERS WOULD HAVE A PROBLEM DEALING WITH SUDDEN UNCONTROLLED REVVING AND INDEED I AM CONCERNED ABOUT A REPETITION, ESPECIALLY IN CITY OR HIGHWAY TRAFFIC.

CAUSING THE CAR TO JUMP FORWARD. BY PUTTING CAR IN NEUTRAL AND DEPRESSING THE BRAKE ON A GRADE, WHEN I HAD COMPLETED, I NOTICED THE THE RPM GAGE WAS AT 4000 RPM WITH BRAKE ON. THE VEHICLE WAS STATIONARY AT THE TIME. THREE TIMES IT HAS HAPPENED AS I SLOWED DOWN AND IT LURCHED FORWARD STRIKING OBSTICALLS. WHEN BRAKING IT POSSIBLE TO ENGAGE THE GAS PEDAL

NOTIFYING YOU OF A SAFETY MATTER THAT THE CONSTITUENT EXPERIENCED WHILE DRIVING HIS SON'S 2017 BMW X3 ON JUNE 29TH A APPROXIMATELY 6:30PM INVOLVING THE VEHICLES FRONT AND SIDE AIRBAGS. *LD THE CONSUMER STATED THE AIRBAGS DEPLOYED FOR UNKNOWN REASONS. THE DRIVER CRASHED INTO A GUARD RAILED. THE DRIVER AND 2 PASSENGERS RECEIVED BRUISES FROM THE IMPACT. THEY WERE TRANSPORTED TO THE HOSPITAL FOR OBSERVATION. UPDATED 09/11/2017*JS

TAKATA RECALL - RECEIVED NOTICE FROM CLASS ACTION SETTLEMENT STATING THE TAKATA AIR BAGS ARE DEFECTIVE IN MY BMW. HAVE NOT RECEIVED A RECALL NOTICE AS OF YET. WOULD LIKE TO RESOLVE THIS PROBLEM DUE TO SAFETY CONCERNS.

TAKATA RECALL RECEIVED NOTICE OF RECALL 1ST WEEK OF JULY, 2017. CONTACTED PERILLO BMW, 1035 N CLARK ST, CHICAGO, IL 60610, ON JULY 8, 2017. WAS TOLD THAT THE PART WAS NOT IN STOCK, AND THAT THEY WOULD HAVE TO ORDER THE PART. I WAS TOLD THAT THEY WOULD CALL BACK WITHIN A WEEK OR TWO TO SCHEDULE AN APPOINTMENT. I HAVE HAD NO FURTHER INFORMATION FROM PERILLO BMW, NOW MORE THAN THREE WEEKS LATER. THEY HAVE NOT HONORED THE RECALL.

AUGUST 19, 2017 I PULLED INTO MY DRIVEWAY AT A VERY LOW SPEED AND APPLIED THE BRAKES TO PARK. THE CAR AGGRESSIVELY ACCELERATED EVEN THOUGH MY FOOT WAS ON THE BRAKE. THE CAR WENT THROUGH MY NEIGHBORS FENCES AND IT FINALLY STOPPED BETWEEN TWO GARAGES BEHIND MY PROPERTY ON THE NEXT STREET. I COULD NOT OPEN THE DOORS OR WINDOWS FOR A MINUTE OR TWO. I DO NOT FEEL SAFE DRIVING THIS CAR AGAIN.

RECEIVED NOTICE FROM CLASS ACTION SETTLEMENT STATING THE TAKATA AIR BAGS ARE DEFECTIVE IN MY BMW. HAVE NOT RECEIVED A RECALL NOTICE AS OF YET. WOULD LIKE TO RESOLVE THIS PROBLEM DUE TO SAFETY CONCERNS.

ENGINE SEIZED AT 65MPH HIGHWAY SPEEDS DURING COMMUTE TO WORK ON BUSY BOSTON HIGHWAY. NARROWLY AVOIDED SEVERAL COLLISIONS AS VEHICLE COASTED TO STOP. VEHICLE WAS PURCHASED NEW FROM A BMW DEALER THREE WEEKS AGO AND HAS LESS THAN 2,000 MILES ON IT. DEALER ADVISES AN "OVERSIZED BEARING WAS FOUND IN THE ENGINE CAUSING IT TO OVERHEAT AND SEIZE". ENGINE REQUIRES REPLACEMENT. TRANSMISSION, TRANSFER CASE, ELECTRONICS AND COOLING SYSTEM DAMAGE ARE SUSPECTED BY THE DEALER TECH AND WILL REQUIRE MONITORING.

THE VEHICLE WILL NOT DRIVE STRAIGHT WHEN THE STEERING WHEEL IS AT CENTER. THE VEHICLE WILL DRIFT EITHER TO THE LEFT OR TO THE RIGHT, BUT IT WILL NOT GO STRAIGHT WITHOUT CONSTANT CORRECTIONS. IN SHORT, THE STEERING SYSTEM DOES NOT HAVE A CENTER. THE AUTHORIZED DEALER'S CERTIFIED TECHNICIAN TEST DROVE THE VEHICLE AND CONFIRMED THE ISSUE. THEY UNSUCCESSFULLY TRIED TO REPAIR IT WITH WHEEL ALIGNMENT AND EPS RECALIBRATION. THEN THEY SAID THAT THEY TEST DROVE A SIMILAR VEHICLE AND IT EXHIBITS THE SAME STEERING ISSUE AND THUS THEY CALLED IT "A NORMAL CHARACTERISTIC OF THE ELECTRIC STEERING". I HAVE CONTACTED BMW NA ABOUT THE ISSUE AND THE DEALER'S STATEMENT THAT THIS STEERING ISSUE IS A NORMAL CHARACTERISTIC. BMW NA HAS NOT PROVIDED ANY TECHNICAL GUIDANCE OR OPINION AND THEY REDIRECT ME BACK TO THE DEALER. THEIR OVERALL VERDICT IS THAT IF MORE THAN ONE VEHICLES EXHIBIT THE ISSUE, THEN IT IS NORMAL, AND THERE IS NOTHING THEY CAN DO. NHTSA SHOULD INVESTIGATE IF X3 MODELS WITH ELECTRIC STEERING HAVE THIS STEERING ISSUE AND POSSIBLY ASK BMW TO RECALL BECAUSE IT IS A BIG SAFETY ISSUE.