2021 BMW X3 Complaints

Sirrus XM Advertising pops up in the middle of the speedometer and stays there. Blocks vision of speedometer. Big Blue square comes on at night distracting driver. Several internet posts and complaints advise that it comes on blocking the rear camera vision. Contacted Sirrus they say they cant do anything about it, it is built into the car. Contacted BMW and their "Genius" squad they don't know how to get rid of it. I see postings of other car brands having the same complaint. Consumers don't spend $70.000.00 for a vehicle to be solicited for a service that they don't want. Besides the safety factor. This is an invasion of privacy and none requested solicitation. Please look into this.

Driving on a highway with occasional traffic lights, my 2021 X3 Plugin hybrid's sunroof's from glass cracked with a loud bang. I had it closed and the sun shade part also was closed. The loud bank also felt like an impact on my head and I felt in a bit of a shock like the time I was hit from behind with a shock and having to think. I first though it was a tire and slowed down to safely exit into a business parking lot to asses the situation. After checking the tires I noticed something on the roof. The glass was cracked and deformed in an upward direction. It was still pushing upward and a 4-6 inch section fell off and onto the top of the sun shade part. In safety, the loud shock caused a brief distraction on a highway going at least 50 MPH. Also if the sun shade was open some of the glass could have fallen on me. I searched online and found previous complaints about 'exploding sunroofs': https://www.carcomplaints.com/news/2018/bmw-exploding-sunroof-lawsuit.shtml. I did not see anything coming toward the car or notice other cars possibly slowing down or getting hit by something that would have hit my sunroof and bounced around in the traffic. I mobile detailer helped clean up the glass so I can drive on and able to take it to the dealer.

The contact owns a 2021 BMW X3. The contact stated while driving approximately 3 MPH, and slowing to park the vehicle, the vehicle independently accelerated. The contact stated the brake pedal was depressed. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, but the vehicle was not diagnosed nor repaired. The manufacturer had been informed of the failure. The failure mileage was 28,307.

Both front end tie-rods had to be replaced at 28000 miles. They were making a loud popping noise when steering the vehicle on uneven pavement. The bushings on the tie-rods were worn out and could have failed at any time, resulting in a complete loss of steering control. The vehicle has not been in any accidents or received any damage to wheels and/or tires from hitting any curbs or potholes. In my opinion, this is a dangerous condition which warrants additional investigation. The repair / replacement was performed at the auto dealership where the vehicle was purchased new in April 2021.

I was driving down the street from my home and I slowed down turned right and my car was out of control I steered to the curb. I got out and saw that the tire had blown-up and a large piece of the tire which was cut in half was on the ground. I couldn’t drive the car I called a tow truck driver who was there within 30 min he towed my car to BMW. It hasn’t been fully inspected I am waiting for USAA to inspect with Spectrum collision. Several people from the collision company have said it may be a tire failure.

The BMW X3 went in for a recall to reprogram the DME. After updating the DME software by BMW the DME was no longer talking to other modules. The BMW Assistant Service Manager said and I quote him "IT'S A KNOWN ISSUE WITHOUT A FIX". I ask for clarification and I was told that there were some 100 modules or so that are in the car and that they now no longer reliably talked with other modules as a result of the updating the DME recall software. I was given one example by BMW of possible implications to modules not talking to each other where BMW was not sure if the airbag was getting correct information. BMW when on to say they were not sure what exactly was and was not affected but they considered it now a safety issue. They have had our BMW X3 since February 7th, 2023 after numerous fix attempts. As of today that would be 101 days at the BMW service department. BMW also said there were other BMWs with the same issue. Bottom line BMW treated the issue as a safety issue. Again that safety issue was created by a failed updating the DME software module on a recall. There is a dashboard emissions warning light that appears when the hybrid battery is drained. BMW also indicated that they have no idea what the full extent of failed software update, has done. RECALL . PLEASE PERFORM OPEN RECALL FOR THE DME PROGRAMMING, B121221, ADDDED ON 11/14/2022 AT 4:15 BY [XXX] preformed service Acton 12 12 21. defect code 0012690500. labor ops 00 71 240. ···WARRANTY, INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

I was slowly pulling into a parking space and as I applied pressure to the brakes, there was no response. In fact the car seemed to rev up and accelerate, jumping the curb and ramming a tree. I was able to steer away from the tree to avoid hitting the center of the front end, but smashing the left front. Even after hitting the tree the car did not slow and I’m trying to pump the brakes, there was no response… I kept going over a grassy area, across a sidewalk and back into the driveway in front of the building, finally the brakes engaged and the car came to a stop. I was then able to pull into another space safely out of the way. I was so lucky it was only 7:15 am and no pedestrians were around and no other vehicles. So I did not hit anyone and did not injure myself.

Intermittent Check Engine Light with the Plug In Hybrid X3 30e since January 2023. Vehicle has been taken back to BMW 2 times and released back to me without permanent fix. Vehicle as of April 2023 is currently held at dealership for 3rd time still without fix. Each check engine light results in a trip back to the dealership service center because we wouldn't know what is the severity of the issue. My safety is put at risk because a normal drive suddenly becomes worrisome and interrupted at random times and we have to attempt to safely pull over to call roadside assistance. Currently in communication with local dealership and have reached out to BMW Customer Relations without response yet.

Traveling on 2 lane road with no cars around, bright day, 2:30pm about 40mph. Emergency braking beeped twice and immediately slammed on the brakes. Not sure what it thought it saw- tree shadows? The feature was set to medium. If another car was behind us it would have slammed into us. 5th time in 2 years. The dealer just shrugs and says to not set it to high responsiveness. This is a bad defect.

The check engine light is on. We have taken the vehicle to 2 different BMW dealerships and the problem persists. I have contacted BMW of North America and they have not responded. We are hesitant to drive this vehicle since it is unknown why the "check engine" light is on. Thank you.