2017 BMW X3 Complaints

THE REAR VIEW CAMERA FAILS TO ENGAGE OFTEN WHEN BACKING UP. IT IS ALWAYS SLOW TO TURN ON, HOWEVER THERE ARE TIMES WHEN IT WOULD NOT TURN ON AT ALL. MORE CONCERNING IS THAT THE SERVICE ADVISOR WAS NOT CONCERNED ABOUT IT AND DISMISSED IT SAYING THAT THE SYSTEM GETS AUTOMATICALLY DISENGAGED WHEN THE CAMERA IS DIRTY AND THAT HE KNOWS "BECAUSE HE HEARS THIS COMPLAINT ALL THE TIME"

AFTER THE MAY 2016 DELIVERY OF OUR X3, I REPORTED A SOFTWARE DEFECT, FAILURE TO DISPLAY CORRECT DAY/TIME. THE DEFECT WAS SUBSEQUENTLY REPLICATED AND DOCUMENTED BY THE BMW SERVICE DEPT. WE HAVE YET TO RECEIVE FORMAL TECHNICAL VERIFICATION THAT THIS SOFTWARE DEFECT WILL NOT NEGATIVELY AFFECT VEHICLE SAFETY OR OPERATION. MY NUMEROUS INQUIRIES OVER THE LAST TEN [10] MONTHS WITH BMW'S CUSTOMER RELATIONS AND SERVICES AND EXECUTIVE CUSTOMER CARE, WESTWOOD, NJ HAVE ONLY RESULTED IN CONTINUED MISDIRECTION AND STONEWALLING. AFTER TAKING OWNERSHIP OF THIS SOFTWARE ISSUE BMW HAS NOT DEMONSTRATED ANY EFFORT TO CORRECT IT. THEREFORE, I REQUEST THE FOLLOWING; 1.THE FULL MANUFACTURER'S WARRANTY BE EXTEND ON THIS VEHICLE UNTIL THE SOFTWARE ISSUE[S] ARE COMPLETELY RESOLVED. 2.REASONABLE COMPENSATION FOR HAVING TO PERUSE THIS ISSUE MONTHLY FOR THE LAST TEN [10] MONTHS UPDATED 04/25/17*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED BY A SOFTWARE UPDATE. UPDATED 08/03/2017*JS *JS

I WAS STOPPING MY CAR AT A RED SIGNAL BEHIND ANOTHER VEHICLE. I APPLIED BREAKS AND VEHICLE REACHED TO COMPLETE STOP. IMMEDIATELY, ENGINE PICKED UP AND STARTED MOVING FORWARD EVEN THOUGH BREAKS ARE COMPLETELY PRESSED. I HAD TO DO SOMETHING TO STOP THE CAR REAR ENDING. SO, I RELEASED AND RE-APPLIED BREAKS. VEHICLE REACHED COMPLETE STOP AND AGAIN STARTED ACCELERATING FORWARD. I REPEATED THE PROCESS BUT THE THIRD TIME IT HIT THE CAR INFRONT OF ME. THE CAR IS EQUIPPED WITH : AUTO START/STOP ENGINE (WHICH STOPS THE ENGINE WHEN THE CAR IS AT COMPLETE REST). AUTO HOLD (WHICH ALLOWS THE DRIVER TO TAKE THE FOOT OFF OF THE BREAK) BOTH THE FUNCTIONALITY ARE TURNED ON WHEN THE INCIDENT HAPPENED, BUT I DIDNT TAKE OFF MY FOOT FROM THE BREAK PEDAL. ALSO, AC WAS RUNNING. I FOUND ANOTHER DRIVER COMPLAINING THE SAME ONLINE. HTTP://WWW.BIMMERFEST.COM/FORUMS/ARCHIVE/INDEX.PHP/T-766433.HTML

TL* THE CONTACT OWNS 2017 BMW X3. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEED, THE POWER STEERING SYSTEM MALFUNCTIONED AND CAUSED THE CONTACT TO EXPERIENCE EXTREME DIFFICULTY IN STEERING. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED FROM THE TIME THE VEHICLE WAS PURCHASED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR TIRE WERE OUT OF ALIGNMENT THE VEHICLE WAS REPAIRED. THE CONTACT EXPERIENCED THE SAME FAILURE EVEN AFTER IT WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20. UPDATED 03/03/17*LJ *TR

DURING MY NORMAL CITY DRIVING ROUTE THE BRAKES STARTED MAKING AN AWFUL SCREECHING NOISE. I PULLED OVER WITHIN 1 CITY BLOCK OF HEARING THE NOISE AND MY REAR DISC BRAKE ROTOR HAD A LARGE GROOVE WORN INTO IT. THE DEALERSHIP SAID THERE WAS A ROCK THAT GOT STUCK BETWEEN THE PAD AND THE ROTOR AND THEY WOULD REPAIR THE CAR FOR FREE, WHICH INCLUDED ORDERING PARTS. I THOUGHT IT WAS STRANGE WHEN I CALLED THE DEALERSHIP & THE CLERK THAT ANSWERED THE PHONE SAID THAT THIS HAPPENS OFTEN, SO THEY JUST REPAIR IT FOR FREE. I ASKED IF IT WAS A DEFECT IN THE DESIGN, THEY ASSURED ME IT WASN'T BUT IT MAKES ME QUESTION HOW OFTEN THIS HAPPENS AND WHAT IS THE ACCIDENT RATE ASSOCIATED WITH THIS ISSUE. I'VE NEVER HAD A VEHICLE GET A ROCK LODGED BETWEEN THE ROTOR AND PAD. THE SPECS FOR THE SPACE BETWEEN THE TWO ARE TYPICALLY MICROMETERS. I BOUGHT THE VEHICLE BRAND NEW LESS THAN ONE WEEK AGO.

I CHECKED ONLINE FROM NHTSA THAT MY CAR HAS A RECALL WHICH IS IN INCOMPLETE STATUS, WHILE I CALLED BMW THEY TOLD ME THERE IS NO SUCH RECORD FOR A RECALL FOR MY CAR.