2020 BMW X3 Complaints

Driving in a rural area on a paved road when an explosion of the sun roof glass occurred showering the driver and passenger with glass. Most of the glass blew away from the vehicle as the window exploded upward. A noise like a shot gun. No warning no any justifiable cause for the incident.

The contact owns a 2020 BMW X3. The contact stated that the passenger’s side restraint system warning message was displayed on the instrument panel. The contact stated that the sensor failed to recognize an occupant seated in the passenger’s side seat. Due to the failure, the air bag warning light remained off while a passenger was seated in the front passenger’s seat. The dealer was notified of the failure and the contact was informed that he had to pay out-of-pocket for the repair. The manufacturer was also notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 70,000. The VIN was not available.

This car does not have an accurate speedometer. The analog dial only marks the MPH number every 20 miles (eg numbers shown for 20 / 40 / 60. But not for 10 / 30 / 50). So impossible to easily or safely see the speed you are going. There is no digital speedometer showing the MPH number.

The contact owned a 2020 BMW X3. The contact stated after parking her vehicle at her residence, the vehicle caught fire around the engine independently. The fire department extinguished the fire. A fire and police report were filed. The vehicle was not drivable. The contact stated no one was injured nor sought medical attention. The insurance company deemed the vehicle a total loss. The vehicle was not diagnosed. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 11,700. The consumer stated the police and fire reports have been requested and waiting to receive the reports.

The contact owns a 2020 BMW X3. The contact stated that at night or during inclement weather while shifted in reverse, the rear-view camera displayed a distorted screen. No warning light was illuminated. The vehicle was taken to the dealer however, the vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 19V684000 (Back Over Prevention) as a possible fix for the failure. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 50,000.

After car warms up and while driving in warmer temperatures, steering becomes loose, vehicle drifts in lane and becomes difficult to control. Even with steering assist enabled, vehicle cannot maintain a straight line. Knocking sound from underneath vehicle when steering to center at low speeds.

While driving on the highway, without warning, there was an explosion from the roof of the car which startled me and almost caused me to lose control of the vehicle. I pulled over and found that the panoramic sunroof had exploded. Luckily, we had the sunroof shade closed underneath it, so the glass did not rain down on us. However, cars and a motorcycle behind us swerved to avoid the glass flying off of the car and almost crashed into each other. I drove directly to the BMW dealership in Smithtown, NY and they are evaluating the event. They said that a special team from BMW may come to look at the car. They have not yet agreed to cover the repair even though the car is still under warranty.

BMW recalled our car twice to replace the hybrid battery. Purchase in late July 2020; first recall about August 2020; second recall about September 2021. BMW replaced the hybrid battery as part of the second recall. Since then the vehicle check engine light has intermittently illuminated. The service department has confirmed faults in the hybrid drive system but has not identified the cause of the faults nor identified a fix. The car is not drivable and has been in the shop for the last 6 weeks with no end in sight. This car has been in the BMW service center for issues relating to the hybrid battery drive system on at least 4 occasions encompassing more than 120 cumulative days over the past 1.6 years that we have owned it. BMW reportedly is now replacing sensors (e.g., throwing parts at the car) in hopes of correcting the fault rather than identifying the source of the fault. I understand from an employee at the BMW service center that he is aware that this dealership has SEVERAL X3 hybrid vehicles with issues identical to our car; and that other dealerships also have hybrid X3 vehicles with faults in the hybrid systems.

Vehicle engine RPM will arbitrarily increase from 500-600 RPM to 1200-1500 RPM while idling in drive and at operating temperature, such as at a stoplight or in a drive-through. The vehicle also makes a distinct clunking sound under normal stop-and-go driving conditions.

The contact owns the 2020 BMW X3. The contact purchased the vehicle in March of 2021 and then received notification of NHTSA Campaign Number: 20V601000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the vehicle had been at the dealer since December of 2021 unrepaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact was provided with a loaner vehicle. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.