2015 BMW X5 Complaints

View complaints related to 2015 BMW X5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 150 complaints submitted for the 2015 BMW X5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2015 BMW X5
    - Charlotte, NC

    Drove car after it sat for a few days. Got about a mile from my home and thought I smelled some smoke. Rolled down windows to make sure it was not outside (was in rural area). It was not. Went another mile and pulled over. Seemed to be a small amount of smoke coming out near vent and near seatbelt uprights near door. Looked under hood and under car and saw nothing. Opened sunroof to determine if there was more smoke and to clear the air. It looked like there was a small amount of smoke coming out where the sunroof opened. NOTE: It was hot out and I had put A/C on max. I let car sit a few minutes (was running) and seemed like issue might be gone. Decided best course of action was to drive it the few miles back home and maybe get it towed. Started back toward home and now there was definitely noticeable smoke. Also started to get odd messages on the dash and operator interface. Pulled over immediately and turned off. Smoke seemingly coming from the body of the car (like in the doors, in gaps in the sunroof, through the seatbelt holders, etc.) Definitely seemed as though a blower motor, window motor or some other device overheated. There was the smell of plastic/rubber burning. Went behind the car and opened the tail. I lifted the mat in the back and it seemed hot. Then could see red/yellow through a gap. Not sure if flames or something hot. Decided to grab important items and call 911. Car was in flames with seconds. Car was a complete loss. No doubt in my mind that it was electrical. Was not engine, transmission or exhaust related.

    Source: NHTSA WEB SITE
  • 2015 BMW X5
    - SURPRISE, AZ

    WHILE DRIVING ON THE HIGHWAY, THE U JOINT BROKE OFF. THERE WAS A SAFETY RECALL ON 2011-2014 OF THE SAME VEHICLE. I FIND IT INTERESTING BECAUSE, MY VEHICLE WAS MADE IN 2014 BUT THEY ARE CALLING IT A 2015 VEHICLE.

    Source: NHTSA WEB SITE
  • 2015 BMW X5
    - Feasterville Trevose, PA

    Error related to emission system appeared at 72K miles: active tank scr fluid level sensor: echo recognized as faulty. Check engine light went off. Confirmed by independent service.

    Source: NHTSA WEB SITE
  • 2015 BMW X5
    - CUMMING, GA

    I WAS DRIVING ON AN INTERSTATE AND THERE WAS A LOUD EXPLOSION. IMMEDIATELY REALIZED THAT THE SUNROOF GLASS HAD EXPLODED. FORTUNATELY SUNROOF SHIELD WAS CLOSED SO THAT GLASS DID NOT ENTER INSIDE OF THE CAR WHICH COULD HAVE HARMED MY FAMILY.

    Source: NHTSA WEB SITE
  • 2015 BMW X5
    - CORALVILLE, IA

    WHILE DRIVING ON CITY STREET THE ENGINE STOPPED, WOULD NOT RESTART, THEN CAUGHT FIRE

    Source: NHTSA WEB SITE
  • 2015 BMW X5
    - SAN ANTONIO, TX

    2015 X5 DIESEL HAD ITS CHECK ENGINE LIGHT ILLUMINATE @ ~85,650 MILES WHILE DRIVING NORMALLY AT SURFACE STREET SPEEDS. DID NOT NOTICE ANY DRIVEABILITY/PERFORMANCE ISSUES, BUT TOOK VEHICLE TO DEALER WITHIN A WEEK. CHECK ENGINE LIGHT WOULD GO ON AND OFF FOR THE WEEK LEADING UP TO DROPPING OFF. DEALER DIAGNOSED AS FAILURE OF 2 INJECTORS. CYLINDERS 1 AND 2. PAID TO HAVE VEHICLE REPAIRED AND APPEARS TO BE DRIVING NORMALLY AND NO RETURN OF CEL AS OF YET (ABOUT 50 MILES). BMW HAS AN EXTENDED 120,000 MILE WARRANTY (SIB 01 09 19) ON INJECTORS FOR THE MODEL YEAR 2016 AND 2017 X5 DIESEL WITH THE SAME ENGINE AND SAME INJECTORS AS WELL AS VARIOUS MY 2015, 2016, AND 2017 DIESEL VEHICLES. COVERAGE SHOULD BE EXTENDED TO MODEL YEAR 2015 X5 AS WELL AS BELIEVE IT LIKELY THE 4 REMAINING ORIGINAL INJECTORS WILL FAIL AS WELL. HOPEFULLY BMW WILL ADD EXTENDED WARRANTY OF THE INJECTORS TO THE 2015 MY X5 DIESELS WHICH WOULD ALLOW FOR REIMBURSEMENT.

    Source: NHTSA WEB SITE
  • 2015 BMW X5
    - JUPITER, FL

    TL* THE CONTACT OWNS A 2015 BMW X5. THE CONTACT STATED THAT THE ACTIVE BLIND SPOT DETECTION MALFUNCTION WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER HOWEVER, THE VEHICLE HAD NOT BEEN OFFICIALLY DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 BMW X5
    - VINEYARD HAVEN, MA

    HEADS UP DISPLAY STOPPED FUNCTIONING. ODB CODE LED TO BMW TECHNICAL BULLETIN SI B62 05 16. THIS WAS A KNOWN SOFTWARE CORRUPTION THAT REQUIRES SOFTWARE UPDATE. DEALER REFUSES TO UPDATE SOFTWARE WITHOUT CHARGING THREE HOURS LABOR ($150/HR). BMW WILL NOT RESPOND TO MY COMPLAINT.

    Source: NHTSA WEB SITE
  • 2015 BMW X5
    - MELBOURNE, FL

    TL* THE CONTACT OWNS A 2015 BMW X5. THE CONTACT STATED WHILE DRIVING 20 MPH, THE VEHICLE STARTED TO HESITATE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE TRANSFER CASE NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO MELBOURNE BMW (1432 S HARBOR CITY BLVD, MELBOURNE, FL 32901; (321) 727-3788) AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,600.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 BMW X5
    - WESTPORT, CT

    AUG 25TH 2020 MORNING, WESTPORT CT, MY WIFE STARTED VEHICLE AND TRYING TO BACK OUT FROM GARAGE. SUDDENLY REALIZED THAT SHE CANNOT TURN THE WHEEL AS BEFORE AND BECAME EXTREMELY STIFFEN. SHE ALMOST HIT THE GARAGE WALL. WE TOOK THE CAR TO DEALERSHIP AND THIS ISAN EPS FAILURE. WE INVESTIGATED ONLINE AND SAW SEVERAL CASES LIKE US AND SOME HAPPENED ON THE HIGHWAY. WE ARE LUCKY FOUND THIS WHEN WE ARE STILL IN OUR GARAGE. EPS OF BMW HAD RECALL(16V-704) WHICH BMW ONLY RECALLED 50 CARS DURING 2-3 YEAR OF MANUFACTURING PERIOD. I BELIEVE THIS RECALL SHOULD BE EXPANDED AND CERTAINLY MY CAR SHOULD BE INCLUDED WHICH IS WITHIN THIS TIME FRAME.IT IS A MAJOR SAFETY CONCERN.

    Source: NHTSA WEB SITE