2009 BMW X5 Complaints

BMW HAS TAKEN LONGER THAN REASONABLE TO ADDRESS 3 RECALLS OUTSTANDING ON THIS VEHICLE. THE FIRST RECALL IS FROM A YEAR AGO RE DRIVER AIR BAG. THE SECOND RECALL IS FROM 9 MONTHS AGO RE PASSENGER AIR BAG. THE THIRD RECALL IS FROM 4 MONTHS AGO RE IN TANK FUEL PUMP. BMW HAS ADVISED THAT PARTS WILL NOT BECOME AVAILABLE FOR AT LEAST SEVERAL MONTHS FROM NOW. BMW WAS UNABLE TO PROVIDE AN PRECISE DATES. IN THE MEAN TIME, WE HAVE TRIED NUMEROUS TIMES BUT BEEN UNABLE TO SELL OUR VEHICLE EITHER PRIVATELY OR TO A DEALERSHIP. NO ONE WANTS TO BUY THIS VEHICLE BECAUSE OF THE LONG STANDING, UNRESOLVED RECALLS AND BMW HAS REFUSED TO FIX THE ISSUE EARLIER OR OFFER ANY REASONABLE ALTERNATIVE SOLUTION.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW X5. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING VARIOUS SPEEDS. THE CONTACT STATED THAT VARIOUS WARNING INDICATORS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V746000 (FUEL SYSTEM, GASOLINE), 16V364000 (AIR BAGS), AND 16V071000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 BMW X5. WHILE DRIVING, AN ODOR OF FUEL EMITTED INTO THE VEHICLE. WHILE IN TRAFFIC, SMOKE APPEARED UNDER THE HOOD. THE CONTACT COASTED OVER TO THE SIDE OF THE ROAD AND NOTICED ANTIFREEZE LEAKING INTO THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000. - (RECALL RELATED INCIDENT) TS

I RECEIVED A RECALL NOTICE ABOUT AIR BAGS IN AUGUST. I HAVE STILL NOT RECEIVED NOTIFICATION OF PARTS. MY BMW X5 IS NOW HAVING ANOTHER VERY DEBILITATING PROBLEM. IT SHUTS OFF, STALLS, WON'T START, EMITS VERY TOXIC AND STRONG FUMES OF BURNING GAS WHEN I START MY CAR AND WHEN IM IDLING. THE ENGINE LIGHT UP THEN , IT SHAKES, IT HAS NO PUNCH. I FELT AS THOUGH IT WAS PART OF THE OTHER RECALL WITH THE FUEL PUMP AND I TOOK IT TO MY LOCAL BMW DEALERSHIP FOR DIAGNOSTICS AND THEY DISMISSED ME, TOLD ME I HAD TO PAY MORE FOR MORE TESTS AND THAT IT ABSOLUTELY WAS NOT THE FUEL PUMP RECALL. IN THE MEANTIME I ASKED ABOUT THE AIR BAG RECALL AND THEY SAID NO THEY COULDN'T HELP. I COMPLAINED AND [XXX] OF PARTS AND SERVICE SAID FINE, THEY WOULD FIX THE AIRBAGS RIGHT THEN, BUT COULDN'T OFFER ME A RENTAL. AFTER 3 HOURS AND 3 HOURS MORE I COULD NOT STAY BECAUSE I HAD TO WORK SO HE PUT THAT I REQUEST RECALLVWORK ON MY CAR WHICH IS ABSOLUTELY NOT TRUE. I JUST COULDN'T STAY. I NEEDED TO MAKE AN APPOINTMENT FOR ACDAY THAT I WAS OFF BUT HE WAS VERY UNHELPFUL. WELL YESTERDAY I RECEIVED THE ORIGINIAL RECALL LETTER FOR THE FUEL PUMP AND IM SHOCKED ONCE AGAIN THAT THERE IS NO SOLUTION AT THIS TIME. I HAVE A CAR THAT IS A TICKING TIME BOMB WAITING TO EXPLODE. THE FUMES ARE GIVING ME HEADACHES, I'VE GOT 2 VERY DANGEROUS RECALLS THAT SAY IF I HAVE PROBLEMS PULL OVER AND FOR TO DEALERSHIP IMMEDIATELY. BUT NOBODY WANTS TO HELP ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2009 BMW X5. WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO START. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS IN ORDER FOR THE VEHICLE TO START. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL THIS IS TAKING WAY LONGER THAN I WOULD EVER THINK AND I FEAR THE RISK OF INJURY OR DEATH. I CAN'T BELIEVE IT TAKES THIS LONG FOR PROPER OR NEW PARTS TO ARRIVE FOR REMEDY. CAN WE DISABLE THEM FROM EVER WORKING SO WE LIMIT RISK OF FAULTY BAGS?

I RECEIVED 2 RECALL NOTICES REGARDING THIS CAR; THE AIR BAG RECALL WAS ISSUED ON 2/5/2016 AND THE FUEL PUMP RECALL WAS ISSUED ON 10/13/2016. NO ONE REPRESENTING BMW HAS CONTACTED ME YET TO HAVE THESE POTENTIALLY LIFE-THREATENING ISSUES RESOLVED. I FEEL THAT BMW SHOULD ESCALATE THEIR RECALL RESOLUTION PROCESS TO FIXING THESE RECALLS WITHIN WEEKS, NOT MONTHS. IT HAS BEEN TOO LONG TO WAIT - ESPECIALLY CONSIDERING I AM ONE HEAD-ON CRASH AWAY FROM BEING KILLED BY FLYING SHRAPNEL FROM THE AIR BAG, OR HAVING MY CAR SEIZE SUDDENLY AT 65 MPH BECAUSE THE FUEL PUMP STOPPED WORKING. THESE RECALLS ARE NOT COSMETIC - THEY'RE VERY SERIOUS SAFETY ISSUES AND NEED QUICK RESOLUTION.

TAKATA RECALL. I RECEIVED A LETTER FROM BMW INDICATING THE RECALL EARLY THIS YEAR. HOWEVER, BMW DOES NOT HAVE THE PARTS EVEN AFTER SEVERAL MONTHS (EVEN AFTER MULTIPLE REQUESTS AT THE DEALERSHIP, INCLUDING ONE TODAY AT ORANGE COUNTY BMW IN HARRIMAN, NY) . MY OTHER VEHICLE (ACURA RL 2009 MODEL), WHICH WAS ALSO AFFECTED BY THE SAME RECALL, WAS REPLACED WITH NEW AIRBAG ABOUT 3 MONTHS AGO. WHY IS BMW TAKING THIS MUCH TIME TO REPLACE SUCH A DANGEROUS FAULTY PART?

TL* THE CONTACT OWNS A 2009 BMW X5 SAV. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS INVALID. PARTS DISTRIBUTION DISCONNECT. UPDATED 01/05/17*LJ