2009 BMW X5 Complaints
View complaints related to 2009 BMW X5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 150 complaints submitted for the 2009 BMW X5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2009 BMW X5- Knoxville, TN
The contact owns a 2009 BMW X5. The contact stated while driving at an undisclosed speed, several unknown warning lights illuminated, and the engine seized. The vehicle failed to restart. The vehicle was towed to an independent mechanic who was a certified BMW mechanic, where it was diagnosed with VANOS bolts failure. The contact was informed that the VANOS bolts needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure but provided no assistance. The contact referenced NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the VIN was not included in the recall. In addition, the contact stated that the dealer confirmed the failure and declined to perform a diagnostic test due to the age of the vehicle. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 175,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 BMW X5- Clanton, AL
The contact owns a 2009 BMW X5. The contact stated that after pulling into a parking space there was white smoke coming from underneath the hood of the vehicle and the engine started overheating. The contact added coolant immediately. There were no warning lights illuminated. The failure had occurred twice. The vehicle was taken to a certified mechanic who diagnosed that the water pump, thermostat, and heater hoses had failed and needed to be replaced. The vehicle was repaired. The contact stated that the coolant had leaked out and the engine started overheating. The contact added more coolant to the coolant reservoir; however, the failure recurred 20 miles later. After parking the vehicle, the contact became aware that oil was leaking underneath the vehicle. The vehicle had not been returned to the mechanic. The vehicle had not been taken to the dealer. The manufacturer was informed of the failure however, the VIN was not included in a recall. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 230,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 BMW X5- Gaithersburg, MD
The contact’s son owns a 2009 BMW X5. The contact stated that while driving at approximately 30 MPH, the vehicle stalled. The contact was able to veer the vehicle off the road. No warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the fuel pump module failed and needed to be replaced. The contact was then informed by the mechanic of NHTSA Campaign Number: 16V746000 (Fuel System, Gasoline). The dealer was notified of the failure and confirmed that the VIN was included in the NHTSA Campaign Number 16V746000 (Fuel System, Gasoline). The vehicle was then towed to the dealer where the contact was informed that the VIN was included NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) but not the recall related to the failure. The vehicle had not been repaired. The manufacturer was notified of the failure and confirmed that the VIN was not included in the recall and advised the contact to call the NHTSA Hotline. The failure mileage was approximately 140,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 BMW X5- Las Vegas, NV
My vehicles serpentine belt broke twice and my A.C. belt broke once due to the tensioner pulley bolt loosening over time. I lost power steering and power of the over all vehicle. I was driving at 60 miles per hour, there has been a recall on this part for this exact same model but BMW is saying it is vin specific. This is very unsafe.
Source: NHTSA WEB SITE -
2009 BMW X5- Las Vegas, NV
The vehicle backfires and stalls on the road due to BMWs defective pcv crankcase valve. The valve put pressure inside engine which it couldn't handle causing a blown gasket and oil leak, the leak fell on the serpentine belt and AC belt and they slipped off. Causing the power steering to lock up on me while driving. The engine has a whistling noise coming from it. I'm parking and towing to bmw. I can diagnose it without there scanner. This is crazy and very dangerous.
Source: NHTSA WEB SITE -
-
2009 BMW X5- SUFFOLK, VA
The contact owns a 2009 BMW X5. The contact stated that while driving approximately 60 MPH, smoke was suddenly coming through the air vents and vehicle started losing motive power before stalling. The vehicle was towed to the local dealer who diagnosed that the passenger’s side main wiring harness was charred and melted and needed to be replaced. The wiring harness was replaced but the failure immediately reoccurred. The cause of the failure was not yet determined. The manufacturer was not notified. The failure mileage was 140,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 BMW X5- FORT WASHINGTON, MD
More than one time I have been traveling at regular speed and the vehicle will suddenly power off and shift into Park. While I’m driving, the battery still has power but the engine shuts off. I am suddenly stopped in the middle of the highway, turning in an intersection, going up a incline. I then try to start the vehicle and it will not turn over. The car remains stuck in park. Eventually the battery wears down and will not even engage the starter. But the lights and flashers will still be on. I have taken the car in multiple times to the bmw dealership telling them of the situation and they tell me it is not showing any problem. The vehicle does not give any warning and there are no engine or warning lights that appear. This happens at any time of day. There are constant complaints of these issues happening with multiple models of bmw.
Source: NHTSA WEB SITE -
2009 BMW X5 SAV- San Rafael, CA
The contact owns a 2009 BMW X5. The contact stated that upon turning the heater on, there was a strong burning odor coming from the A/C vents. There was no warning light illuminated. The vehicle was taken to the dealer where the failure was diagnosed as a burning oil odor. The vehicle was taken to an independent mechanic, where the intake gasket was replaced; however, the failure persisted. The vehicle was taken back to the local dealer, where it was diagnosed that the failure was related to the fan relay. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact contacted the local dealer and a second dealer, Hansel BMW of Santa Rosa (2925 Corby Ave, Santa Rosa, CA 95407), and was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The mileage was approximately 103,000. The VIN was not available. The consumer stated the dealer replaced the fuel pump under the recall.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 BMW X5- Chandler , AZ
My engine is being effected by the recall. There is smoke and a burning smell coming from my engine. The Recall was issued March 2 2002 and today is January 11, 2022. My truck is driving worse daily and I can not get it inspected because it will not read my system.
Source: NHTSA WEB SITE -
2009 BMW X5- Chapin, SC
The contact owns a 2009 BMW X5. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE