2012 BMW X5 Complaints
View complaints related to 2012 BMW X5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 290 complaints submitted for the 2012 BMW X5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 BMW X5- ASHBURN, VA
FREQUENT ISSUES WITH DEF ACTIVE/PASSIVE TANKS AND SENSORS AND THE DEALER RUNS ABOUT $2500 UPWARD CHARGES FOR EACH OF THESE REPAIRS. THE COMPLETE X5 DIESEL IS FULL OFF ISSUES COMPARED TO THEIR 35I
Source: NHTSA WEB SITE -
2012 BMW X5 M- SAN LEON, TX
"ELECTRIC AUXILIARY WATER PUMP FOR TURBOCHARGER RECALL" AFTER I'VE SHUT THE ENGINE OFF THERE IS A LOUD GURGLING, BUBBLING NOISE UNDER THE HOOD. OVER THE PAST 7 WEEKS THE NOISE HAS PROGRESSIVELY GOTTEN WORSE. A LOCAL BMW MECHANIC EXPLAINED IT IS AN AUXILIARY WATER PUMP FOR THE TURBOS. I WENT TO MY LOCAL BMW DEALERSHIP AND WAS TOLD RECALLS ARE VINN# SPECIFIC AND I WOULD HAVE TO GET THIS FIXED ON MY OWN. I LOOKED UP RECALLS FOR 2012 X5M AND SOME CARS DO HAVE THIS SAFETY RECALL LISTED. HOW CAN TWO SIMILAR VINN# NOT HAVE THE SAME RELATED SAFETY ISSUES? [XXX] (MY CAR) NO RECALL [XXX] (SIMILAR CAR) RECALL NUMBER 18V248000 HAS ELECTRIC AUXILIARY WATER PUMP FOR TURBOCHARGER RECALL HTTPS://WWW.BMWUSA.COM/SAFETY-AND-EMISSION-RECALLS.HTML#LK27310 HTTPS://WWW.BMWUSA.COM/SAFETY-AND-EMISSION-RECALLS.HTML#LK27761 THIS IS A HUGE SAFETY ISSUE AND GREATLY APPRECIATE YOUR HELP IN THIS MATTER. ?CONSEQUENCE: IF THE CIRCUIT BOARD WERE TO OVERHEAT, IT CAN INCREASE THE RISK OF A FIRE. WHAT OWNERS SHOULD DO: NOTE: BMW RECOMMENDS THAT OWNERS PARK THEIR VEHICLE OUTDOORS UNTIL THE RECALL REMEDY HAS BEEN PERFORMED? HTTPS://WWW.CARS.COM/RECALLS/BMW-X5_M-2012/ THANK YOU AGAIN FOR YOUR TIME [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
2012 BMW X5- WINDERMERE, FL
I WAS DRIVING MY BMW X5 AND OUT OF NOWHERE AN "ENGINE MALFUNCTION WARNING LIGHT" CAME UP ACCOMPANIED BY AN ENGINE OVERHEATING, I IMMEDIATELY PULLED OVER AND CALLED A TOW-TRUCK WHO TOOK MY X5 TO THE NEARS BMW DEALER. THE TECHNICIAN STATED IT WAS THE IVM AND THE CHARGE AIR PIPE THAT NEEDED TO BE REPLACED, AFTER SPENDING $1,500 ON THE 2 ITEMS, I DROVE OUT OF THE DEALER AND LESS THAN A MILE DOWN THE ROAD, THE SAME "ENGINE MALFUNCTION AND VEHICLE OVERHEATING LIGHT" CAME BACK UP. CALLED THE DEALER AND ANOTHER TOW-TRUCK PICK UP MY X5, THEN I REQUESTED TO SPEAK WITH THE SHOP MANAGER WHO INFORMED ME THE PROBLEM WITH THE X5 WAS NEVER PERTAINING TO THE IVM OR CHARGE AIR PIPE, AS THEY MISS OVERLOOKED THE DIAGNOSIS WHICH STATED THE DME WAS NOT WORKING. THEY CHANGE THE DME AND ANOTHER $2,000 WAS CHARGED, AFTER IT WAS REPAIR AND I DROVE AWAY, THE SAME ENGINE MALFUNCTION LIGHT AND VEHICLE OVERHEATING LIGHT CAME UP, CALLED THE DEAELR AND THEY TOLD ME THAT AFTER CHANGING THE DME, THE NEW DIAGNOSIS STATED THE WATTER PUMP NEEDED TO BE REPLACED AND THIS WAS THE PART THAT WAS CREATING THE ENGINE MALFUNCTION AND OVERHEATED VEHICLE WARNING TO COME UP. I ENDED UP CHANGING THE WATER PUMP AND OTHER VEHICLE PARTS, THAT DID NOT NEEDED TO BE CHANGED AND NOW A RECALL FOR THE WATER PUMP CAME OUT. ON THE MEANTIME, I SPENT ALMOST $4,000.00 ON REPAIRS WHEN EVERYTHING COULD HAVE BEEN DONE IF THEY WOULD HAVE CONDUCTED THE WATER PUMP RECALL. WHO CAN REIMBURSE ME THE AMOUNT OF MONEY PAID? I SENT THE ORIGINAL DME TO SEE IF IT WAS DAMAGE, AND THEY CAME BACK STATING IT WAS NOT DAMAGE AT ALL, THEREFORE THE PROBLEM WAS THE WATER PUMP AND NOT THE DME, OR IVM OR CHARGE AIR PIPE. PLEASE HELP!!!
Source: NHTSA WEB SITE -
2012 BMW X5- NORTH SMITHFIELD, RI
FAULTY WATER PUMP-CAN'T COOL DOWN CAR INOPERABLE MANY OTHER X5 ALREADY HAVE THIS RECALL BUT NOT MINE? GOING TO COST ME 1100 UNDER WARRANTY?!?
Source: NHTSA WEB SITE -
2012 BMW X5- CARMEL, IN
PARKING BRAKE MALFUNCTION. I PARKED THE CAR OUTSIDE A STORE AND ENGAGED THE PARKING BRAKE, ON MY RETURN THE PARKING BRAKE COULD NOT BE DISENGAGED AND THE "PARKING BRAKE MALFUNCTION" SIGN SHOWED UP. ALL 4 TIRES GOT LOCKED UP AND I HAD TO GET THE SUV TOWED TO THE DEALER. THE FIX WAS TO REPLACE THE PARKING BRAKE ACTUATOR WHICH COSTED ME ABOUT $2000. IT WAS VERY STRESSFUL WHEN THE SUV GOT STUCK AS I HAD MY KID AND FAMILY WITH ME. SHOP HAD TO REPLACE THE PARKING BRAKE ACTUATOR AND I WAS TOLD THAT THEY HAVE SEEN THIS PROBLEM SHOW UP SO FREQUENTLY RECENTLY. THE PART SUPPLIER WHO SENT THE NEW PARKING BRAKE ACTUATOR MENTIONED THAT THEY USED TO SHIP UPTO 5 PIECES PER MONTH BUT NOW THEY ARE SHIPPING HUNDREDS PER MONTH. SO IT SEEMS THAT ITS A WIDE SPREAD PROBLEM, AND I WANT TO BRING THIS TO NHTSA'S ATTENTION SUCH THAT IT CAN BE INVESTIGATED AND CAN HELP OTHER DRIVERS WHO MAY FACE THIS PROBLEM IN FUTURE.
Source: NHTSA WEB SITE -
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2012 BMW X5- WEST CHESTER, PA
ENGINE MALFUNCTION LIGHT - CAR SUDDENLY LOSES SIGNIFICANT POWER. THIS CONTINUES TO BE AN ONGOING PROBLEM DESPITE WE HAVE SPENT OVER $10.000.00 AND FREQUENT SERVICING OF THE CAR. ON AT LEAST ONE OCASSION THE CAR LOSS TOTAL POWER AND WAS ABLE TO BE DRIVEN. MOST OF THE ENGINE HAS BEEN REBUILT BUT THE PROBLEM CONTINUES.
Source: NHTSA WEB SITE -
2012 BMW X5- SPRING, TX
TL* THE CONTACT OWNS A 2012 BMW X5. WHILE DRIVING APPROXIMATELY 35 MPH, THE 'SERVICE ENGINE SOON" MESSAGE ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE TURBO AUXILIARY WATER PUMP FAILED AND NEEDED REPLACEMENT. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V248000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 BMW X5- PEORIA, IL
TL* THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V336000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BMW OF PEORIA (1720 W PIONEER PKWY, PEORIA, IL 61615, (309) 692-4840) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 BMW X5 SAV- OKEMOS, MI
I AM WRITING THIS LETTER TO SEEK HELPS ON MY 2012 BMW X5 35D (VIN#: [XXX]). I HAVE EXPERIENCED DIESEL SMELL IN THE CABIN IN THE LAST COUPLE OF MONTHS AND I GOT ENGINE CHECK LIGHT CAME ON LAST WEEK. WE CHECKED THE CODE IT SAYING THE EGR COOLER IS BAD AND EGR VALVE IS NOT OPERATING. I WANT TO KNOW IS THERE ANY RECALL OR CAMPAIGN REGARDING THIS PART. THIS IS AN ENVIRONMENTAL EMISSION AND HUMAN HEALTH RELATED ISSUE. I RECALL I SAW THIS PART HAS AN EXTENDED WARRANTY 10 YEARS/120000 MILES. I HAVE BEEN A LOYAL BMW OWNER SINCE 2002 AND I WILL CONTINUE TO DO SO. BUT THIS DIESEL SMELL ISSUE IS CONCERNING ME SINCE IT'S HEALTH RELATED, ESPECIALLY WE HAVE TWO KIDS IN THE CAR EVERY DAY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
2012 BMW X5- LAS VEGAS, NV
DIESEL ENGINE, SCR PASSIVE TANK/SENSOR NEEDS REPLACE. BMW DEALER SAID ITS NOT COVERED IN THE WARRANTY (EXTENDED WARRANTY OF 10Y/120K MILES, BUT SCR ACTIVE TANK/SENSOR IS COVERED. WHAT? MY MILEAGE 94K MILES). PASSIVE TANK STILL PART OF THE EMISSIONS SYSTEMS. COST IS $3K REPAIR. I DON'T UNDERSTAND (BMW) PUT THE SENSOR BUILT INTO THE TANK. I'M SURE A LOT OF BMW OWNERS WILL RUN INTO THIS ISSUE COSTING LOTS OF DOLLARS AND PROFIT FOR BMW. NEED TO GET BMW TO COVER THIS COST.
Source: NHTSA WEB SITE