2015 BMW X5 Complaints

THE VEHICLE SHIFTED TO NEUTRAL WHEN IT SHOULD HAVE BEEN IN PARK, AND/OR SHOULD HAVE SHIFTED TO PARK WHEN IN NEUTRAL AND ENGINE WAS SHUT OFF.

MAKING A LEFT TURN FROM CITY TRAFFIC TO COMMUNITY ROAD, DURING THE TURN, THE DRIVER SIDE AIRBAG DEPLOYED BEFORE THE COLLISION. AFTER THE DRIVER'S SIDE AIRBAG DEPLOYED, THE AIRBAG COVERED ALL THE DRIVER'S VISION, AND THEN, THE COLLISION HAPPENED. PASSENGER'S SIDE AIRBAG DEPLOYED AT THE COLLISION. THE INCIDENT HAPPENED IN BELLEVUE, WA, ON MAY 29TH, 2020. *TR

I WAS DRIVING ON A HIGHWAY WHEN I SMELLED SMOKE AND WITHIN SECONDS THE BACK OF MY CAR WAS ENGULFED IN BLACK SMOKE. I WAS ABLE TO GET IN THE BREAKDOWN LANE AND OPEN THE TRUNK WHERE I SAW A FIRE IN THE TRUNK. I SHUT THE TRUNK AND RAN AND THE CAR BLEW UP TWO TIMES. 4 MONTHS PREVIOUS TO THIS THE LOCAL BMW DEALERSHIP CHANGED MY BATTERY WHICH IS IN THE BACK AND THE FIRE DEPARTMENT STATED IT WAS PROBABLY SOMETHING ELECTRICAL WITH THE BATTERY (IN THE TRUNK) THAT STARTED THE FIRE. IT APPEARS THERE HAVE BEEN RECALLS WITH THIS SORT OF ISSUE, NOT SO MUCH AS WHEN DRIVING, BUT I THINK MAYBE MY CAR SHOULD HAVE BEEN INCLUDED IN A RECALL. THERE WAS ALMOST NOTHING LEFT TO THE CAR, THAT IS HOW QUICK THE FIRE HAPPENED. *TR

TL* THE CONTACT OWNS A 2015 BMW X5. THE CONTACT STATED THAT WHILE EXITING OFF OF THE HIGHWAY, THE FRONT WHEELS CEASED AND THE CONTACT WAS UNABLE TO MANEUVER THE VEHICLE. THE CONTACT APPLIED THE BRAKES AND PULLED OFF OF THE ROADWAY. THE CONTACT STATED THAT THE VEHICLE STARTED TO SHUDDER WITH AN ABNORMAL SOUND COMING FROM THE FRONT WHEELS. THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE HOWEVER, THE VEHICLE FAILED TO DRIVE SMOOTHLY. THE VEHICLE WAS TAKEN TO BMW OF ARLINGTON (1105 E. LAMAR BLVD, ARLINGTON, TX 76011, 817-461-9222 TO BE DIAGNOSED. THE CONTACT WAS THE DRIVESHAFT AND U-JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000.*DT*JB

BACK UP CAMERA DISPLAYS BLACK SCREEN WHEN IN REVERSE. THIS IS UNSAFE AND I CAN NOT SEE WHILE IN REVERSING! *TR

MY WIFE STARTED THE CAR (STATIONARY IN HOME DRIVEWAY) AND A CONTINUOUS BUZZING SOUND (ALARM?) FROM THE REAR HATCHBACK DOOR STARTED. REAR HATCHBACK DOOR WOULD NOT AUTOMATICALLY OPEN OR CLOSE. WE HAD TO MANUALLY OPEN THE DOOR. UPON INVESTIGATION, WE FOUND SEVERAL INCHES OF WATER IN THE REAR PASSENGER COMPARTMENT BELOW THE CAR FUSE PANEL. ELECTRIC COMPONENTS AND INSULATION WERE WET/SUBMERGED IN WATER. SERVICE DEPARTMENT AT DEALER SAID THE SUNROOF DRAINS WERE CLOGGED AND WOULD NEED TO REPLACE COMPONENTS AT MY EXPENSE. CAR IS SERVICE AND MAINTAINED BY DEALER AND CURRENTLY UNDER EXTENDED WARRANTY AND SERVICE PLAN. CAR DEALER SAID IT IS NOT COVERED UNDER WARRANTY. NOTHING IS THE CAR MANUAL DISCUSSES THE NEED TO INSPECT OR CLEAN SUNROOF DRAINS. SHOULDN'T THIS ELECTRIC COMPARTMENT AND RELATED COMPONENTS SHOULD BE SEALED FROM WATER RELATED ISSUES. *TR

CARPERT FRONT TO BACK IS FULL OF WATER AND MOLD AND WATER IS GROWING EVERY DAY IT RAIN AND BMW WANT TO CHARGE ME TO FIX THIS HORRIBLE DEFECT. I AM VERY SCARE TO DRIVE MY CAR IN THESE CONDITIONS ESPECIALLY WITH THREE KIDS. PLEASE COME AND SEE IT FOR YOUR SELF

GOOD MORNING. MY NAME IS [XXX]. I AM THE NEW PURCHASER OF A 2015 BMW 35I X5. I RECENTLY GOT THE SUV AT BOCH TOYOTA IN ATTLEBORO MA ON FEB 8 2020. THE SALESMEN STATED HE COULDN'T REALLY TELL ME ANYTHING ABOUT THE SUVS FEATURES, BECAUSE HE ONLY KNOWS ABOUT TOYOTAS. THE SUV I WAS INTERESTED IN, JUST SO HAPPENS TO BE THE BMW X5 THAT WAS THERE. I LOOKED OVER EVERYTHING AS FAR AS THE LITTLE KNOWLEDGE I HAVE ABOUT THE FUNCTIONING FEATURES OF THE SUV AND CAME ACROSS AN ISSUE WITH THE BACK UP CAMERA IMAGE NOT APPEARING WHEN U SHIFT THE CAR INTO REVERSE. I THOUGHT IT WAS THE NEW WAY THE IMAGES APPEARS, WITH JUST THE CAR POPS UP BUT THE IMAGES OF THE ACTUAL SURROUNDINGS BEHIND SHOWS JUST A BLACK SCREEN. I ASKED TOYOTA IF THEY CAN HELP ME FIND FIX THIS PROBLEM, AS I JUST GOT THE TRUCK AND WITHOUT KNOWING THE REVERSE CAMERA JUST SO HAPPEN NOT TO WORK, I WOULD NOT HAVE PURCHASED IT. THIS OF COURSES WAS AFTER I SIGNED ALL MY PAPER WORK FOR PURCHASE OF THE SUV. I ONLY HAVE A 60 DAY LEMON LAW WARRANTY LEFT NARROWING MY CHANCES TO GETTING THIS FIXED WITHOUT PAYING OUT OF POCKET EXPENSES. I WAS VERY POLITE TO THEM AND THEY STARTED TO ATTACK ME. THEY SAID THAT I CAN USE MY BODY TO TURN AROUND AND LOOK WHILE REVERSING AND THAT U DO NOT FAIL A SAFETY INSPECTION FOR THE BACKUP CAMERA. WELL THAT IS BESIDE THE POINT. YOU BUY A TRUCK THAT IS REALLY NOT THAT MUCH OLD, YOU WOULD THINK THE BACKUP CAMERA SHOULD NOT HAVE THIS PROBLEM AND IT COMES WITH THE SUV FOR A REASON. I FEEL LIKE I'M THE ONLY DUMMY THAT PICKED ONE NOT REALIZING IT NEVER WORKED. SINCE THEY WONT EVEN BUDGE AT TRYING TO HELP FIX THIS ISSUE, I HAVE BEEN CALLING PLACES AND GOOGLING AROUND MY OPTIONS BEFORE THE NEXT 30 DAYS IS OVER, THEN I WILL BE STUCK WITH A BLACK BACK UP CAMERA IMAGE. I HAVE SEEN THE RECALLS FOR EVEN THE NEW BMW TRUCKS WITH THE SAME ISSUE THE BACKUP CAMERA IMAGE STAYS STUCK. I DON'T WANT TO CAUSE A ACCIDENT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I RANDOMLY BEGAN SMELLING FUMES IN VEHICLE WHEN STOPPED AT TRAFFIC LIGHTS. QUESTIONED MY DA AT CLASSIC BMW OF PLANO. HE SAID NOT AIR OR FUEL FILTER, ALL IS OKAY. A COUPLE MONTHS LATER THE CAR ENGINE STOPPED AT RED LIGHT IN THE CITY OF ROWLETT. I WAS ABLE TO GET IT STARTED & INTO A LOT, WOULD NOT CRANK, HAD IT TOWED, DIAGNOSED AS FUEL INJECTORS. MY HUSBAND ADVISED THERE WAS A RECALL, I QUESTIONED BMW USA, SAID ONLY 2011-2014. I REQUESTED ESCALATION TO CONFIRM NO ISSUES WITH 2015, WAS TOLD NOTHING THEY COULD DUE UNLESS REPORTED BY 'MASTER' TECHNICIAN. I WENT FORWARD WITH $1529 REPAIR OF 1 INJECTOR ALTHOUGH RESEARCH INDICATED ALL 6 SHOULD BE REPLACED IF 1 IS BAD. SA INSISTED NOT NECESSARY. BEGAN SMELLING FUMES AGAIN JAN 2020, EXPECTED ANOTHER FI BAD, DIAGNOSED AS CATALYTIC CONVERTER, RESEARCH INDICATES POSSIBLY CAUSED BY BAD FUEL INJECTORS. WANT TO DOCUMENT BECAUSE EXPECTING OTHERS TO HAVE SAME ISSUES AT 85K+. MY MFG WARRANTY ENDED DEC 2020, CAR IS REGULARLY MAINTAINED BY DEALERSHIP YET THEY SAY NO WAY TO PREVENT. I BELIEVE ISSUES ARE RELATED TO THE START/STOP

THE VEHICLE STARTED TO COLLECT WATER WITHOUT MY KNOWLEDGE IN THE CAR. IT WAS ONLY UNTIL A UNNOTICEABLE NOISE CAME FROM THE REAR OF THE CAR. I INSPECTED IT AND THE REAR AREA WAS SOAKED WITH WATER. SO BMW THINKS IT IS A GOOD IDEA TO STORE ALOT OF ELECTRONIC EQUIPMENT IN THE REAR WERE THE WATER WAS. THEY FIRST CLAIMED THAT IT WAS POSSIBLY CLOGGED DRAINS AND THAT IF THEY WERE CLOGGED, THAT NOTHING WOULD BE COVERED UNDER WARRANTY BECAUSE IT WAS "AN OUTSIDE FORCE". AFTER THE INSPECTION, THEY TELL ME THAT A LEAK WAS DISCOVERED AND THAT IT WAS FIXED. BUT NOTHING WAS COVERED UNDER WARRANTY BECAUSE WATER GOT INTO THE CAR. THEY HAD THE SAME PROBLEM WITH OLDER MODELS AND DUE TO IT BEING A BAD DESIGN OF THE CAR, REFUSED TO ACKNOWLEDGE THAT IT WAS THEIR PROBLEM. I READ THAT THERE WAS A SETTLEMENT BACK IN 2010 AREA AND THAT THEY WERE FOUND LIABLE. THE CAR HAS NOT CHANGED SINCE THEN AND THEY ARE STILL USING THE FLAWED CAR DESIGN IN THE X5. I WAS TOLD THAT TO AVOID FURTHER LEAKS, THAT I SHOULD NOT PARK IT ANYWHERE NEAR TREES OR BUSHES AND PREFERABLY INSIDE. A CAR IN THE 21ST CENTURY SHOULD NOT HAVE TO BE KEPT INSIDE TO PREVENT LEAKS FROM OCCURRING. A LOT OF PEOPLE DONT HAVE THE PRIVILEGE TO KEEP THEIR CAR IN A GARAGE 24/7. SOME PEOPLE HAVE TO USE THEIR CARS ON A DAILY BASIS.