2010 BMW X5 Complaints

TL* THE CONTACT OWNS A 2010 BMW X5. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LOWER IDLER PULLEY BOLT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V550000 (ENGINE AND ENGINE COOLING , STEERING). THE FAILURE MILEAGE WAS 57,000. ...UPDATED 01/07/15 *BF THE CONSUMER STATED THERE ARE OTHER POSTS WHERE PRIOR YEAR VEHICLES LIKE MY 2010 BMW X5 HAD RECALLS TO HAVE THE LOWER IDLER PULLEY REPLACED DUE TO POTENTIAL FAILURE. UPDATED 9/28/2015*JS

CONTINUAL PROBLEM - CAR HESITATES WHEN ACCELERATING FROM A STOP OR LOW SPEED. THERE IS A PAUSE BETWEEN STEPPING ON THE ACCELERATOR AND RESPONSE FROM THE ENGINE. COMPLAINED NUMEROUS TIMES OVER THE YEARS TO SEVERAL DEALERS - SOME ACKNOWLEDGED THE PROBLEM BUT STATED THAT IT WAS NORMAL FOR THAT ENGINE. THEY SEEMED TO HAVE FIXED THE PROBLEM IN LATER MODELS BUT DID NOT EVEN TRY IN THE EARLIER ONES. IT CAN BE A SERIOUS SAFETY ISSUE WHEN ACCELERATION IS NEEDED. *TR

MAJOR EXHAUST SMELL BUILD UP IN THE CABIN OF THE VEHICLE WHEN BACKING UP, STOPPING OR SLOWING DOWN FOR A CORNER/TURN. *TR

I WAS DRIVING THE CAR AND I RECEIVED AN OVERHEATING SIGNAL ON THE DASH. I TURN CAR OFF AND LET IT COOL OFF BUT UT DID NOT WOKRD. I KEPT HAVING THE SAME OVERHEATING ISSUED. I NOTICED THERE IS A RECALL BUT BMW X5 2010 TO 2011 FOR THE SAME ISSUED OF THE WATER PUMP. I TOOK IT TO THE DEALERSHIP AND THE DO NOT WANT TO FIX IT STATING MY CAR IS NOT PART OF THE RECALL. I ARGUED THAT IS THE SAME MAKE, MODEL AND YEAR OF THE RECALL. I WAS TOLD THERE WAS NOTHING HEY CAN DO. I CALLED BMW OF AMERICA AND STATED THE SAME PROBLEM BUT NO HELP. MY CONCERN IS IF THOSE 2010 TO 2011 BMW X5 ARE HAVING THE SAME PROBLEM, WHY IS MINE NOT INCLUDED IN THE RECALL WHEN IS HAS BEEN CLEARLY DIAGNOTIC BY BMW THAT THE WATER PUMP IS THE PROBLEM. *TR

TL* THE CONTACT OWNS A 2010 BMW X5. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 46,000.

MY CAR STALLS ESPECIALLY WHEN STARTING TO DRIVE IN THE MORNING, OR AFTER STOPPING AT A LIGHT. IT RUNS ON REDUCED POWER JERKING FOR A FEW MILES WITH THE ENGINE LIGHT FLICKERING ON AND OFF AT TIMES. THE DEALERSHIP ADVISED ME TO USE ONLY SHELL GASOLINE, NEVER LET THE TANK BE LESS THAN A QUARTER TANK, BUT THAT DID NOT IMPROVE THE PROBLEM. *TR

IGNITION FAILED TO RESTART ENGINE DUE TO BATTERY DRAIN. IN ONE INSTANCE, BATTERY DISCHARGED DESPITE CAR HAVING BEEN DRIVEN FOR >1HR AND THEN STOPPED FOR LESS THAN 15 MINUTES BEFORE FAILURE TO RESTART. TWO OTHER OCCASIONS WERE FAILURE TO START ON THE MORNING AFTER VEHICLE LAST DRIVEN. AVERAGE OUTSIDE AIR TEMPS 5-30 DEGREES F. VEHICLE HAD LESS THAN 25K MILES AT FIRST OCCURRENCE AND LESS THAN 34K AT TWO MOST RECENT OCCURRENCES. BATTERY THIS NEW SHOULD NOT HAVE ISSUES HOLDING A CHARGE. SUSPECT DIESEL FUEL FILTER HEATER FAILURE TO SHUT OFF, RESULTING IN BATTERY DRAIN (SEE NHTSA CAMPAIGN NUMBER: 13V339000). 3 OCCURRENCES TO DATE, ALL WERE DURING COLD TEMPERATURES WHEN FFH WOULD HAVE BEEN ACTIVATED. JAN 2013, JANUARY 3, 2014 AND FEBRUARY 17, 2014. ADDITIONAL ELECTRICAL SYSTEM FAILURES NOTED AS A RESULT OF BATTERY DRAIN ISSUES INCLUDE MULTIPLE WARNING INDICATORS (PASSENGER AIRBAG, DIESEL EXHAUST FLUID INDICATOR WARNING, BRAKE PAD WARNING, AMONG OTHERS). *TR

I WAS TOLD BY BMW THAT IT WAS THE EGR HIGH PRESSURE HEATER LEAKING, WHEREIN THE LEAK CAUSES DIESEL EXHAUST FUMES TO ENTER THE CABIN WHILE DRIVING WITHOUT WARNING. I OBSERVED THIS MOSTLY AS I PULL BACK FROM MY GARAGE, WHEN IDLING AND RANDOMLY AS I DRIVE. I'VE NOTICED A STRONG NOXIOUS SMELL IN THE CABIN, WHICH GAVE ME NAUSEA AND HEADACHE. I REMEDIED IT BY VENTING THE CABIN THEN RECIRCULATING THE AIR. IT HAPPENS CONSTANTLY EXCEPT WHEN I CIRCULATE THE AIR IN THE CABIN REGARDLESS OF WHEN I'M IN THE ROAD OR PARKED IN FRONT OF MY GARAGE. (I FIGURED THIS PREVENTS THE FUMES FROM THE HOOD ENTERING THE CABIN).I AM FINALLY HAVING IT REPAIRED FOR $800 MAYBE MORE AS I WILL FIND OUT TOMORROW THE FINAL COST. I'VE READ IN THE FORUMS THAT THIS IS NOT UNCOMMON EVEN BELOW 15K MILEAGE X5S WHICH IS VIRTUALLY NEW AND HAS OCCURRED IN DIFFERENT VEHICLE MILEAGES. THIS IS POTENTIALLY DANGEROUS AND A HEALTH HAZARD TO DRIVERS AND INFANTS. BMW SHOULD BE SHOULDERING THIS UNACCEPTABLE HARDWARE FAILURE! *TR

EXHAUST IS ENTERING THE CABIN THROUGH THE VENTING FILLING THE CAR WITH HARMFUL GASES. I BROUGHT IT TO THE DEALER AND THEY DIAGNOSED IT AS A EGR COOLER/VALVE ISSUE. THERE IS CURRENTLY AN "OPEN CAMPAIGN" FOR THE ERG BRACKET TO BE REPLACED BY BMW BUT NO SAFETY RECALLS ON THE EGR COOLER OR VALVE. I AM CONCERNED ABOUT THE SAFETY OF THIS ISSUE SINCE THE LEAK STARTS OFF SLOW AND UNDETECTABLE AT FIRST THEN GROWS TO BE A SERIOUS BURN IN YOUR EYES AND NOSE. THIS COULD BE ESPECIALLY HARMFUL TO FAMILIES WITH YOUNG CHILDREN. *TR

VEHICLE LOST STEERING CONTROL. ON THE NIGHT OF JULY 12 I WAS MAKING A LEFT TURN AND ALL OF A SUDDEN STEERING BECOME EXTREMELY DIFFICULT TO TURN AND EXTREMELY STIFF. I TRIED TO TURN THE STEERING WITH FULL FORCE IN MY BODY TO AVOID HITTING THE POLE AND AND BARELY MISSED HITTING THE STREET LIGHT POLE. THIS INCIDENT SHAKED ME FOR A WHILE. CAR WAS TOWED TO THE DEALERSHIP AND DETERMINED AND FOUND THAT ALTERNATOR BOLT FROM RECALL 11 11 12 (NHTSA CAMPAIGN NUMBER: 12V550000) HAD SNAPPED CAUSING BELT TO COME OFF AS WELL AS TENSION-ER. IT WAS VERY DISAPPOINTING FOR ME THAT A 60 GRAND LUXURY VEHICLE BECAME A LIFE THREATENING HAZARD. AND EVEN AFTER THE SAFETY RE-CALL, IT'S A BIG HAZARD.I HAD CALLED CUSTOMER RELATIONS OF BMW ABOUT THIS AND APPARENTLY THEY TOOK IT VERY LIGHTLY. *TR