2010 BMW X5 Complaints

The contact owns a 2010 BMW X5. The contact stated that while driving at an undisclosed speed, the vehicle stalled and was pulled over to the side of the road. There was no warning light illuminated. The vehicle was towed to be repaired under NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, after the recall repair was performed, the vehicle failed to start. The contact stated that the recall repair indicated that a diagnostic test was required to determine that an engine failure was a direct result of a fractured VANOS bolt. The contact stated that the dealer declined a diagnostic test or the repair. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 135,000.

My husband and I brought our 2010 X5 (VIN ), mileage: to BMW of El Cajon on 09/29/2025 for a recall service. Before the recall repaire, the vehicale was in normal working condition: -No check engine lights or warning indicators -No unusual noises -Fully drivable on a daily basis After the recall was completed, the dealership informed me that: -multiple check engine/warning lights appeared -The vehicle developed a very loud/high pitch noise -They do not recommend driving the vehicle in its currently condition. They did not warn us about his initial, they did after informed them we do not feel safe driving the car in this condition. The dealership explained this happened because they had open a valve to perform the recall, which they claim disturbed "sludge". They are now refusing to correct the problem unless we pay out of pocket. The issue did not exist before the recall and occurred only as a direct result of the recall repair. The recall left my car unsafe and undriveable, and I am being told to pay for a problem that only arose due to a federally mandated recall work. The recall resulted in a vehicle that is no longer safe to drive, with multiple warning lights and severe engine noise. The dealers refusal to fix this without charing me undermines the purpose of a recall, which is to ensure safety at no cost to the owner. I ask NHTSA to investigate this matter and ensure BMW and its dealerships perform recall repairs properly, at no cost to consumers, and do not return vehicles in unsafe conditions.

I own a 2010 BMW X5 xDrive30i (VIN: [XXX] ) with two active recalls: the VANOS bolt recall (23V-707) and the PCV valve heater recall (22V-119). Despite these being federally mandated safety repairs, Sharpe BMW in Grand Rapids, MI refused to perform the work without a paid diagnostic and potential full repair payment upfront, stating reimbursement would be decided afterward. I was sent home in an unsafe, recalled vehicle that visibly and audibly shakes at startup and frequently stalls. Other engine components have now failed due to the VANOS issue and the vehicle is now inoperable. BMW NA has acknowledged contact, but has only redirected me back to the same dealer without offering resolution. This has created financial hardship and an ongoing safety concern. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2010 BMW X5. The contact stated while starting the vehicle, after several minutes the vehicle failed to turn off as needed. There was no warning lights illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that metal shavings were found in the engine, and the oxygen heat sensor had failed. The vehicle was repaired. The contact advised the previous owner was notified of NHTSA Campaign Number: 16V746000 (FUEL SYSTEM, GASOLINE). The contact was not aware of the recall notification. The contact stated that the prior owner had the recall repair performed; however, the failure occurred. The manufacturer was not notified of the failure. The failure mileage was 127,911.

The contact owns a 2010 BMW X5. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the fuel pump. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); was included and the vehicle was repaired by the dealer. The contact stated that the vehicle operated normally prior to the repair. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 128,000.

The contact owns a 2010 BMW X5. The contact stated that while the vehicle was parked, her nephew attempted to start the vehicle, and the vehicle failed to start. The contact stated there was an abnormal odor coming from the vehicle. The check engine warning light was illuminated. The contact replaced the battery; however, the vehicle failed to restart. The vehicle was towed to Firestone, where it was diagnosed that the starter and fuel pump had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 116,546.

The contact owns a 2010 BMW X5. The contact stated that the vehicle had been parked and unoccupied for almost twelve hours, upon returning to the vehicle the battery was completely drained. The vehicle was jumpstarted and then driven to the residence. The contact stated that while pulling into the driveway at the residence, he smelled something hot coming from the vehicle. The contact exited the vehicle and saw flames underneath the vehicle. The contact stated that the flames were coming from the fuel filter heater. The contact removed several items from the vehicle before connecting a nearby garden house and extinguished the fire. No injuries were sustained. The Fire Department was not notified of the fire. A Police report was not filed. The contact stated that the vehicle was no longer drivable. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 13V339000 (FUEL SYSTEM, DIESEL); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 148,000.

The contact owns a 2010 BMW X5. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that when the vehicle wase cold started the vehicle was idling rough and vibrating abnormally. The contact stated that check engine warning light was illuminated. The contact stated while driving approximately 35 MPH, the vehicle was running rough, with abnormal sounds coming from underneath the floor. The contact stopped the vehicle and towed the vehicle to residence. The vehicle was not taken to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The failure mileage was 200,000. Parts distribution disconnect.

There is a recall for the VANOS variable camshaft timing somehow my vehicle although listed has not received a recall and this is the exact problem I am having with my 2010 x5 BMW 4.8

Hello. I am reporting the remedy that is still not available for my car. It effects the VANOS bolts which you know is a big part of how the car engine works and can end up allowing my car to stall mid trip. This recall began in October, and I have yet to see a remedy. I understand this process takes time, but it is affecting my day to day driving and I feel unsafe. I am hoping to put more pressure to provide us with a remedy soon.