2015 BMW X5 Complaints

WHILE DRIVING AT HIGHWAY SPEEDS WILL DOORS LOCKED, THE FRONT LEFT DRIVERS SIDE DOOR OPENS BY ITSELF. THIS HAS HAPPENED TWICE IN THE LAST WEEK. THIS COULD BE LIFE THREATENING IF IT HAPPENED TO THE BACK SEAT DOORS AND A CHILD WAS NOT BUCKLED IN AND LEANING ON THE DOOR.

DRIVING DOWN FREEWAY WITH MY YOUNG DAUGHTER IN TE SUV ITS COMPLETELY SHUTS OFF CAN BARELY STEER CAR OFF THE BUST HIGHWAY TO SHOULDER SINCE EVERYTHING IS BASICALLY SHUT DOWN. HAVE IT TOWED TO BMW DEALER IT IS UNDER BUMPER TO BUMPER COME TP FIND OUT ITS A CATASTROPHIC DIESEL FUEL SYSTEM FAILURE WHERE PUMP EXPLODES AND SEND METAL PIECES THROUGH THE WHOLE FUEL SYSTEM IT IS A 10-15K REPAIR DEPENDING WHAT PART OF COUNTRY YOU ARE IN. THEY ALSO TELL ME THAT THIS HAPPENED TO THE VEHICLE ONE YEAR BEFORE SAME CATASTROPHIC FUEL SYSTEM FAILURE. THERE IS NO FIX AND AFTER READING THIS HAS HAPPENED TO COUNTLESS PEOPLE WITH BMW DIESEL VEHICLES! I FIND HARD TO BELIEVE BMW IS NOT ACTIVELY FINDING A FIX FOR THIS BUT BLAMING THE USA DIESEL FUEL. THEN DONT SELL YOUR DIESEL VEHICLES HERE AND PREACH HOW MUCH BETTER THEY ARE. I COULD HAVE BOUGHT NEW GAS X5 FOR SAME PRICE I JUTS PAID 4 MONTH AGO FOR CPO WITH 16K MILES.

TL* THE CONTACT OWNS A 2015 BMW X5. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V755000 (ENGINE AND ENGINE COOLING). AN INDEPENDENT MECHANIC STATED THAT THE VEHICLE WAS LEAKING COOLING FLUID (GLYCOL), WHICH ADDED SOOT TO OTHER COMPONENTS. BMW OF SAN RAFAEL (1599 FRANCISCO BLVD E, SAN RAFAEL, CA 94901, (415) 482-2000) WAS NOTIFIED AND STATED THAT THE VEHICLE NEEDED TO BE DIAGNOSED. THE DEALER DID NOT MENTION IF THE PART WAS AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE RECALL WAS ANNOUNCED ON OCTOBER 25TH AND A REMEDY IS STILL NOT AVAILABLE. I HAVE NOT RECEIVED A LETTER IN THE MAIL AND THE DEALER SAYS THAT THERE IS NO RECALL.

ON 12/14/18 AT 11PM ON A DARK ROAD WITH MY YOUNG KIDS IN THE BACKSEAT AND WIFE AS PASSENGER, WE WERE IN MOTION AT 35 MPH WHEN THE CAR SUDDENLY LOST POWER. THE DASH INDICATED A DRIVETRAIN MALFUNCTION AND THE ENGINE COMPLETELY DIED. TO MAKE MATTERS WORSE, THIS CAR HAS A TRANSMISSION LOCK TO PREVENT TWO-WHEEL TOWING THAT MAKES IT NEAR IMPOSSIBLE TO PUT THE CAR IN NEUTRAL. WE ARE LEFT SITTING IN THE MIDDLE OF A DARK ROAD AROUND A BLIND CURVE AND NO WAY TO MOVE THE CAR, AND A FLAT-BED TOW TRUCK WOULD NOT ARRIVE FOR HOURS. BMW HAS DIAGNOSED A HIGH-PRESSURE FUEL PUMP FAILURE THAT SENT METAL FRAGMENTS THROUGHOUT THE FUEL SYSTEM. THE ENTIRE FUEL SYSTEM INCLUDING INJECTORS MUST BE REPLACED AT A COST OF OVER $14,000. I HAVE LEARNED THAT THIS SAME CAR HAD THE SAME REPAIR SIX MONTHS EARLIER BY THE PREVIOUS OWNER. THIS CAR HAS SUFFERED TWO CATASTROPHIC FUEL SYSTEM FAILURES RESULTING IN DRIVER AND OCCUPANTS BEING STRANDED IN VERY DANGEROUS SITUATIONS THIS YEAR ALONE. HAD THIS HAPPENED ON THE FREEWAY AT HIGH SPEED, IT COULD HAVE CAUSED A MAJOR ACCIDENT WITH SUBSTANTIAL INJURIES OR EVEN DEATH AS A RESULT. A QUICK INTERNET SEARCH REVEALS THAT THIS IS A COMMON PROBLEM WITH THE X5 DIESEL HIGH PRESSURE FUEL PUMP WITH MANY OWNERS ACROSS THE COUNTRY REPORTING SIMILAR PROBLEMS, SOME OF WHOM STATE FEELING LUCKY TO HAVE ESCAPED WITHOUT INJURY. IT IS HIGHLY POSSIBLE THAT THERE ARE CASES OF THIS SAME VEHICLE CAUSING TRAGIC ACCIDENTS THAT HAVE NOT BEEN TIED BACK TO THE FUEL PUMP DUE TO EXCESSIVE VEHICLE DAMAGE OR PERHAPS DRIVER DEATH. BMW HAS REFUSED TO COMMENT, BUT OTHER BMW MODELS HAVE BEEN RECALLED FOR FUEL PUMP PROBLEMS.

EXHAUST GAS RECIRCULATION (EGR) COOLER RECALL (RECALL CAMPAIGN NUMBER 18V-755); RECALL CAME OUT IN OCT 2018; WAS FIRST NOTIFIED BY BMW THE END OF DEC 2018; AS 0F 6JAN19, NO REMEDY FOR A POTENTIAL FIERY TIME BOMB. I EMAILED BOTH THE GM AND SERVICE MANAGER (RON [XXX] & STEVE [XXX]) 3JAN19, AT BMW SILVER SPRING, WHERE I PURCHASED THE VEHICLE NEW, AND HAVE IT SERVICED ANNUALLY, EXPRESSING MY WORRY AND URGENTLY INQUIRING WHEN I COULD GET THE REMEDY REPAIR IN PLACE. I HAVE NOT HEARD A RESPONSE. THE CAR IS LIKE NEW WITH LESS THAN SIX THOUSAND MILES ON IT. I SPENT CLOSE TO $75K NEW AND SHOULD NOT HAVE TO BE NERVOUS DRIVING IT AND IT SEEMS TO ME THAT 4 MONTHS IS TOO LONG FOR A REMEDY. HOW CAN I GET THE REMEDY IN PLACE QUICKLY OR EXPECT A NEW REPLACEMENT? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

VEHICLE CONTINUES TO THROW ITSELF INTO PARK WHILE DRIVING AND INTERNIENTKY SHUTS OFF AFTER TWO WEEKS OF PURCHASING VEHICLE PROBLEMS DEVELOPED

TL* THE CONTACT OWNS A 2015 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V336000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ERHARD BMW OF FARMINGTON HILLS (38700 GRAND RIVER AVENUE, FARMINGTON HILLS, MICHIGAN 48335, (888) 494-0358) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED THE MANUFACTUERER NOTIFIED 9/20/18, UPDATED 11/28/18*JB

STEERING COLUMN UP/DOWN IN/OUT ELECTRONIC FAILURE. STEERING WHEEL WILL STOP ADJUSTING AND WILL STAY IN LAST POSITION WITHOUT BEING ABLE TO MOVE - WITHOUT HAVING THE STEERING COMPONENT REPLACED. IN THE BMW FORUM DRIVERS EVEN REPORT HAVING TO GET THE STEERING COLUMN REPLACED MULTIPLE TIMES AS THE SAME PARTS FAIL.

I HAVE A 2015 X5 DIESEL. THE CAR RECENTLY HAD CHECK ENGINE LIGHT COME ON. DEALERSHIP DIAGNOSED THE PROBLEM AS METAL SHAVINGS IN THE FUEL SYSTEM AND HAD TO REPLACE THE ENTIRE SYSTEM WHICH WOULD HAVE COST ME $12000 OR MORE. WHILE I'M HAPPY IT'S COVERED UNDER WARRANTY IT SEEMS THAT THIS IS A BIG PROBLEM AND MANY HAVE REPORTED THIS ISSUE. I DON'T KNOW HOW METAL SHAVINGS END UP IN THE FUEL SYSTEM. I'M WORRIED THAT THIS IS A PROBLEM THAT CAN HAPPEN AGAIN AND IF IT'S OUTSIDE WARRANTY THEN BMW WILL NOT REPLACE IT. BMW NEED TO EXTEND WARRANTY ON THIS COMPONENT. ALSO METAL SHAVINGS IN THE FUEL INJECTORS CAN CAUSE SIGNIFICANT DAMAGE TO CAR AND IS UNSAFE. SOME HAVE COMPLAINED THAT SMOKE WAS EMANATING FROM THE CAR WHEN THIS HAPPENED.