2009 BMW X5 Complaints

TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT STATED ONCE THE SPEEDOMETER REACHED 40 MPH, THE CHECK ENGINE LIGHT ILLUMINATED AND THE MESSAGE "ENGINE MALFUNCTION STOP THE VEHICLE" DISPLAYED ON THE PANEL. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL SUPPLY SYSTEM NEEDED TO BE REPAIRED. THE FAILURE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT STATED THAT WHEN ENGAGING THE BRAKES, THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 79,900.

THE REAR TAIL LIGHTS GET WATER LEAKS AND CORROSION AND WON'T WORK. THEY NEED TO BE REPLACED. THIS HAPPENED ON BOTH THE PASSENGER AND DRIVER SIDE LIGHTS. *TR

TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN THE INSTRUMENT PANEL ILLUMINATED FOR THE TPMS MONITOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT FRONT SIDE DRIVER'S SIDE RIM HAD A STRESSED CRACK THAT WAS CAUSING A DEFLATED TIRE. THE RIM AND TIRE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 71000.

SINCE JULY 2013 I'M HAVING PROBLEM WITH MY 2009 BMW X5 WHERE THERE IS RAW FUEL SMELL INSIDE OF THE CAR CABIN, I HAVE TAKEN MY CAR TO BMW DEALERSHIP MANY TIMES, THE DEALERSHIP SAYS IT'S THE VAPOR RECOVERY SYSTEM, BUT THE BMW REP. SHOWS UP AND SAYS IF IT WAS THE VAPOR RECOVERY SYSTEM ENGINE CHECK LIGHT WOULD GO ON AND HE DOES NOT LET THE DEALERSHIP TO CHANGE THE VAPOR RECOVERY SYSTEM FOR $1100 WHICH IS COVERED UNDER MY BMW WARRANTY, I HAVE FOUND THAT ON 2007 AND 2008 BMW X5 BMW NORTH AMERICA ALREADY DID A RECALL ON THE VAPOR RECOVERY SYSTEM AND REPLACED THEM, BUT THEY ARE REFUSING TO FIX MY PROBLEM AND ME AND MY SMALL KIDS ARE GETTING SICK DRIVING THIS CAR BECAUSE OF THE RAW FUEL SMELL. *TR

ON 10/28/13, I WAS ON A TWO LANE COUNTY ROAD, SPEED LIMIT 45, TRAVELLING AT 45MPH, WHEN THE ENGINE OVERHEATING LIGHT CAME UP ON THE PANEL, ADVISING ME THAT THE ENGINE WAS OVERHEATING. SHORTLY THEREAFTER, THE WARNING LIGHT ADVISED THAT THE ENGINE HAD OVERHEATED AND TO PULL OVER ASAP. WHILE TRYING TO FIND A SAFE SHOULDER, THE ENGINE SHUT DOWN, SO THERE WAS NO MORE POWER. I WAS ABLE TO GET TO THE SIDE OF THE ROAD, GLIDING. WHILE TRYING TO CALL FOR ASSISTANCE, THE ELECTRICAL SYSTEM SHUT DOWN, SO THAT I WAS UNABLE TO OPERATE THE WINDOWS OR ANY OTHER FUNCTIONS. I HAD THE CAR TOWED TO THE DEALER. PER THE DEALER INVOICE, THE ELECTRIC WATER PUMP/COOLANT PUMP WERE DEFECTIVE AND NEEDED TO BE REPLACED. IN ADDITION, DUE TO THE INCIDENT, THE THERMOSTAT HAD TO BE REMOVED AND REPLACED. THE BILL WAS $1136.77, NOT INCLUDING A "DEALER GOODWILL" CREDIT OF $268.59, REFLECTING 50% OF THE COST OF THE NEW WATER PUMP. WHILE THE CAR WAS AT THE DEALER, I WENT ON LINE AND DISCOVERED THAT THERE HAVE BEEN DOZENS UPON DOZENS OF REPORTED PROBLEMS WITH THE BMW WATER PUMPS, AND THAT THIS PART HAS BEEN THE SUBJECT OF RECALL 11V521000, FOR 2008 MODELS, AND THAT RECALLS EXIST FOR MORE RECENT MODELS. I ATTEMPTED TO DISCUSS THE MATTER WITH BMW NORTH AMERICA CUSTOMER RELATIONS, THE SUPERVISOR THERE ADVISED ME THAT THE PROBLEM WAS NOT WITH BMW, BUT THAT THE PROBLEM WAS THAT MY VIN NUMBER HAD NOT BEEN LISTED BY THE NSTB ON THE RECALL, AND THAT IT WAS THEREFORE THE GOVERNMENT'S FAULT! I URGE YOU TO REVIEW THE BLOGS NOTED ON ARFC.ORG REGARDING 2008 X5 WATER PUMP PROBLEMS. THE FACT THAT THE CAR'S RESPONSE TO THE WATER PUMP FAILURE WAS TO SHUT DOWN WITH ONLY SECONDS OF WARNING PLACED ME, AND ANY OTHER DRIVER OF THIS VEHICLE IN A LIFE THREATENING SITUATION--SEVERAL OF THE POSTS TALK ABOUT THIS HAPPENING ON A BUSY HIGHWAY. I COULD HAVE DIED. THE CAR SHOULD BE RECALLED, AND I SHOULD BE REIMBURSED. *TR

THE VEHICLE COMPUTER SYSTEM SHOWS A MALFUNCTION OF THE PASSENGER SAFETY SYSTEM ON THE VEHICLE AND STATES THAT THE AIRBAG WILL NOT DEPLOY AND SEATBELTS SHOULD ALWAYS BE FASTENED. THIS IS AN ITEM THAT I SHOULD NOT HAVE TO PAY FOR ADDRESSING, ESPECIALLY IN LIGHT OF RELATED RECALLS OF THIS SPECIFIC SYSTEM ON OTHER BMW MODELS. I TOOK THE VEHICLE TO CIRCLE BMW ON HWY 36, WEST LONG BRANCH, NJ AND THEY WANTED $1500 TO ADDRESS THE ISSUE AND REPLACE THE BAD "SENSOR" AFTER CHARGING ME $150 TO "DETECT" THE REASON FOR THE MALFUNCTION. *TR

I WAS DRIVING ON THE 95 SOUTH, BETWEEN EXIT 28 TO 39( WILLMINGTON AREA, MA) YESTERDAY ( 5/18/13) ABOUT 6:30PM. I WAS ON FAST LANE, DRIVING ABOUT 70 MPH, SUDDENLY THE CAR LOST POWER, THE DASHBOARD WARNING SIGN SHOWING POWER OUTPUT DOWN. THE SPEED OF CAR SUDDENLY DROPPED, I HAD TO PULL OVER TO BREAKDOWN LANE, BUT THE CARS BEHIND ME COULD NOT STOP QUICK ENOUGH, IT COLLIDED WITH MY BACK BUMPER, LUCKILY NO PERSONAL INJURY, AND THE CAR ONLY GOT SLIGHT SCRATCH. THANKS TO THE CARS BEHIND ME SLOWED DOWN IN TIME. IT WAS SO SCARE FOR ME, NEVER HAD SUCH THING AS LOSS OF POWER BEFORE ON HIGHWAY. THERE MUST BE SOMETHING WRONG WITH THE BMW ELECTRONIC DESIGN. TO AVOID OTHER ACCIDENTS, PLEASE INVESTIGATE THIS THOROUGHLY. IT COULD CAUSE FATAL RESULTS IF HAPPENS TO SOMEONE ELSE. THANKS. *TR

TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V045000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND CONTACTED THE DEALER TO SCHEDULE AN APPOINTMENT. THE DEALER WAS UNABLE TO PERFORM THE RECALL SERVICE AND ADVISED THE CONTACT THAT THE PART NEEDED TO COMPLETE THE REPAIR WAS UNAVAILABLE. THE DEALER COULD NOT PROVIDE AN EXPECTED DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE SITUATION. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE CURRENT MILEAGE WAS 49,000. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

WHEN LET GO OF BRAKE AFTER STOPPING AT RED LIGHT, VERY OFTEN THAT THIS VEHICLE MAKES A SUDDENT JUMP. THIS HAPPENS SO OFTEN THAT CAUSE A SAFETY CONCERN. *TR