2010 BMW X5 Complaints

MY BMW 2010 X5 DIESEL CAUGHT ON FIRE IN THE CENTER CONSOLE AREA AFTER ONLY A FEW MINUTES AFTER DRIVING CAR. THE SOURCE OF THE FIRE SEEMED TO ORIGINATE UNDER THE CENTER CONSOLE CARGO AREA AS A HOLE ABOUT THE SIZE OF THE QUARTER WAS BURNED UP THOUGH THE BOTTOM OF THE CARGO AREA. THE INITIAL INDICATOR OF THE PROBLEM INCLUDED SMOKE COMING THROUGH VENTS. ADDITIONAL PROBLEMS OCCURRED WHEN ATTEMPTING TO STOP THE CAR AS IT WAS DIFFICULT TO PUT IT IN PARK WHILE IT WAS ON FIRE. WHEN EXITING THE VEHICLE FLAMES WERE COMING OUT OF THE CARGO AREA. THE CAR WAS VERY GOOD SHAPE OTHERWISE WITH NO PROBLEMS AND THE CAR HAS BEEN IN FOR SERVICE IN THE BEGINNING OF THE YEAR. THE CAR IS CURRENTLY STILL UNDER WARRANTY. *TR

I WAS DRIVING MY X5, 90 MINUTES FROM HOME, WHEN I NOTICED MY STEERING WAS UNUSUALLY STIFF. IT WAS 5 DEGREES OUTSIDE, SO I ASSUMED IT MIGHT HAVE BEEN TOO COLD. I WAS ABLE TO MOVE OVER TO THE RIGHT LANE, AND TURN ONTO THE NEAREST SIDE STREET. AT THAT POINT I GOT A CODE SAYING "BATTERY DISCHARGE". I ASSUMED IT HAD SOMETHING TO DO WITH THE KEYLESS IGNITION, SO I SHUT IT OFF AND TRIED TO TURN IT BACK ON. IT DIDN'T WORK, AND IT GAVE ME THE SAME WARNING AGAIN. IN ADDITION, THE ONBOARD SYSTEM WAS GIVING MESSAGES OF EACH OF THE SYSTEMS THAT WAS SHUTTING DOWN, ULTIMATELY, WITH EVERYTHING SHUTTING OFF, INCLUDING THE EMERGENCY LIGHTS. I HAD TO HAVE THE CAR TOWED. AFTER THE DEALERSHIP LOOKED AT THE CAR THE NEXT DAY, THEY TOLD ME THIS WAS PART OF A RECALL FOR THE IDLER PULLEY BOLT. I LOOKED THIS UP, AND DISCOVERED THE LETTER DATED NOV. 26TH DESCRIBING THIS RECALL FROM BMW TO NHTSA. WE STARTED THE PURCHASING PROCESS OF THIS VEHICLE ON NOV. 26TH, ULTIMATELY PURCHASING IT ON NOV. 30TH. THE CARFAX DID NOT SHOW THIS RECALL REPAIR WHEN WE PURCHASED IT. MY DEALERSHIP IS CLAIMING THEY REPAIRED IT THAT WEEK, BEFORE WE PICKED IT UP, (AGAIN, NO MENTION OF A REPAIR). MY CONCERN IS THIS: IF IT WAS REPAIRED IN NOVEMBER, THIS REPAIR FAILED. IF THEY IGNORED THIS RECALL AND SOLD ME THE CAR, THAT WOULD BE NEGLIGENT. FURTHERMORE, WE HAD THE CAR INTO THE DEALERSHIP IN JANUARY 2013 FOR A TIRE ISSUE. IF THEY HAD NOT DONE THE REPAIR IN NOVEMBER, CERTAINLY THEY WERE RESPONSIBLE TO REPAIR IT THEN. OBVIOUSLY THEY DIDN'T. NOW, THE CAR COMPLETELY FAILS, AND IS IN THE SHOP. THIS REPAIR TOOK 3 DAYS! I AM UNSURE OF THE SAFELY, AS WELL AS THIS FAILURE BEING JUST A PULLEY BOLT. I AM AWARE OF THE MOST RECENT RECALL OF FEB.19TH, FOR ELECTRICAL PROBLEMS, BUT AT THIS TIME, DOESN'T INCLUDE THE X5? THE PULLEY BOLT PROBLEM DOESN'T SEEM TO FULLY DESCRIBE THE LOSS OF STEERING AND POWER I EXPERIENCED. *TR

2010 BMW X5 3.5 DIESEL WAS BROUGHT IN FOR SERVICE TO DIAGNOSE EXHAUST SMELL IN THE CABIN. DIAGNOSTICS UNVEILED A CRACKED EGR COOLER THAT ALLOWED RAW EXHAUST FUMES TO ENTER THE CABIN, POTENTIALLY RESULTING IN CARBON MONOXIDE POISONING TO DRIVER AND PASSENGERS. *TR

TL* THE CONTACT OWNS A 2010 BMW X5. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO THE DEALER AND THE CONTACT WAS AWAITING DIAGNOSIS. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 38,000.

PARK DISTANCE CONTROL ISSUE. UPON SELECTION OF REVERSE, PARK DISTANCE CONTROL (PDC) SEEM TO FUNCTION PROPERLY, GIVING CORRECT VISUAL AND AUDIBLE ALERTS TO OBJECTS. UPON TRANSITION TO DRIVE, HOWEVER, PDC MALFUNCTIONS IN THE FOLLOWING MANNER: 1) VISUAL ALERT ON CONTROL DISPLAY INDICATES IN RED, ALERTING ME TO AN OBJECT IN CLOSE PROXIMITY, EVEN WHEN NO OBJECT IN NEAR 2) CONTINUOUS AUDIBLE TONE CORRESPONDING TO RED DISPLAY. THIS CONTINUOUS TONE/ALERT IS DISPLAYED FOR UP TO 20 SECONDS, UPON WHICH TIME BOTH INDICATIONS CEASE. *TR

AFTER ENGINE START, MESSAGE DISPLAYS ON CONTROL DISPLAY INDICATING INCREASED BATTERY DRAIN AND THAT THE VEHICLE SHOULD BE SERVICED SOON. DISPLAY SHOWS VEHICLE ON WHAT APPEARS TO BE A LIFT. CONTACTED BMW AT ST. ALBANS WHO RECOMMENDED THAT I PURCHASE A BATTERY CHARGER SO THAT I MAY CHARGE THE VEHICLE AT NIGHT! PROBLEM HAS REAPPEARED SEVERAL TIMES WITH NO SPECIFIC CAUSAL FACTOR (LEAVING THE IGNITION ON AFTER ENGINE STOP, LEAVING DOORS OPEN, ETC.) *TR

VEHICLE REPORTS HIGH BATTERY DRAIN MESSAGE AND SOS MALFUNCTION ERROR MESSAGES. BMW NOT ABLE TO CORRECT. *TR

TL* THE CONTACT OWNS A 2010 BMW X5 DIESEL. THE CONTACT STATED THAT THE DRIVER SIDE SEAT BELT WOULD NOT RETRACT AND TWIST WHEN SECURING THE SEAT BELT. THE CONTACT STATED THAT HE WOULD HAVE TO DRIVE WITHOUT THE SEAT BELT SECURED. THE FAILURE OCCURRED ON AN INTERMITTENT BASIS FOR FOUR MONTHS. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT HE WOULD NEED TO REPLACE THE SEAT BELT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000. UPDATED 2/23/11 *CN THE CONSUMER STATED OVER TIME, HE WAS UNABLE TO USE THE SEAT BELT BECAUSE IT WOULD NOT RELEASE FROM THE PILLAR. BMW INFORMED THE CONSUMER THEY WOULD COVER FIFTY PERCENT OF THE COST, BECAUSE IT WAS HIS FAULT THE SEAT BELT WAS TWISTING DUE TO HIM NOT RELEASING IT PROPERLY. UPDATED 04/28/11*JB

THE BMW I AM DRIVING DOES NOT HAVE AN ADJUSTMENT FOR THE SEAT BELT HEIGHT. THE SEAT BELT DOES NOT PROPERLY FIT ME AS I AM 5' 2". IT COMES ACROSS MY NECK, NOT MY SHOULDER, NO MATTER HOW I ADJUST THE SEAT. IT IS UNCOMFORTABLE AND MAY POSE A SAFETY RISK. THERE HAS BEEN NO PARTICULAR INCIDENT OR ACCIDENT. I AM MAKING THIS COMPLAINT TO LET YOU KNOW THAT THERE MAY BE A FUTURE PROBLEM. *TR

MY BRAND NEW 2010 BMW X5 35D HAS STALLED MULTIPLE TIMES, IN MAJOR INTERSECTIONS COMPLETELY OUT OF THE BLUE. THE VEHICLE FLASHES "ENGINE MALFUNCTION" AND "REDUCED POWER." THERE IS NO WAY TO CURE THIS ISSUE, AND IT ONLY SELF-CORRECTS AFTER A MATTER OF MANY MINUTES. WHEN THROTTLE IS APPLIED, DURING SUCH AN INCIDENT, THE VEHICLE BUCKS WILDLY, BETWEEN STALLING AND STARTING. THERE ARE MANY OTHER BMW X5 OWNERS HAVING THIS ISSUE. NO FAULT CODES ARE REGISTERING ON THE COMPUTER AND THE VEHICLE SELF-CORRECTS AFTER STARTING AND STOPPING THE ENGINE MULTIPLE TIMES VIA THE PUSH-BOTTOM STOP BUTTON. ONCE THIS TOOK 3-HOURS TO RECTIFY, WHILE I WAS STUCK ON THE SIDE OF A BUSY HIGHWAY. THIS HAS ALSO HAPPENED AT TIMES IN WHICH I'M MAKING LEFT-HAND TURNS IN BUSY INTERSECTIONS, NARROWLY AVOIDING A HIGH-SPEED IMPACT. MY VEHICLE HAS ONLY 4,000 MILES ON IT. MY DEALER HAS BEEN UNRECEPTIVE TO THE ISSUE. I CONTACTED BMW NORTH AMERICA'S CUSTOMER SERVICE TWICE AND THEY TOOK A REPORT BUT NEVER CONTACTED ME BACK. I'VE LEFT MESSAGES WITH THE CUSTOMER SERVICE DEPARTMENT AT BMW NORTH AMERICA AND STILL NO RESOLVE. THIS IS A VERY DANGEROUS SITUATION. I HAVE NO IDEA AS TO WHEN THE VEHICLE WILL STALL OR MALFUNCTION. I FEEL I CAN HANDLE AN EMERGENCY, OR AT LEAST LESSEN A POTENTIAL IMPACT IN A WORST CASE SCENARIO, BUT I DO NOT FEEL THE SAME ABOUT MY WIFE. THE CAR LOOSES ALL BRAKE AND STEERING PRESSURE, AND I FEEL VERY UNSAFE DRIVING MY FAMILY IN THIS VEHICLE. MULTIPLE OTHER OWNERS HAVE SOLD THEIR VEHICLES AS A RESULT, BUT THOSE VEHICLES ARE GOING TO END UP IN THE HANDS OF OWNERS WHO WILL EXPERIENCE THE SAME ISSUES. IT'S ONLY A MATTER OF TIME BEFORE SOMEONE EXPERIENCES THIS ISSUE, IN AN INTERSECTION, AND IS KILLED BY ONCOMING TRAFFIC. PLEASE ASSIST US IN OBTAINING RELIEF TO THIS KNOWN ISSUE. YOU CAN VISIT THIS FORUM, WHICH IS ONE OF DOZENS, THAT COMPLAINS ABOUT THE ISSUE IN QUESTION. HTTP://WWW.XOUTPOST.COM/BMW-SAV-FORUMS/X5-E70-FORUM/68822-ENGINE-WARNING-BATTERY-FAILURE-SAME-TIME.HTML. *TR