2015 BMW X5 Complaints

View complaints related to 2015 BMW X5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 150 complaints submitted for the 2015 BMW X5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2015 BMW X5
    - SARASOTA, FL

    MULFUNCTION PASSENGER AIR BAG MESSAGES SHOWED ON THE CAR FRONT SCREEN WHILE CAR WAS IN MOTION ON A CITY STREET WITH SLOW SPEED AND WITH OUT PASSENGER. CAR HAS 53.000 MILES AND DEALER REFUSED TO FIX AIR BAG UNDER WARRANTY

    Source: NHTSA WEB SITE
  • 2015 BMW X5
    - PHOENIX, AZ

    2010-2013 N63 V8 ENGINES HAD NUMEROUS ISSUES WITH VALVE SEALS, CCV HOSES, OIL LEAKS AND PREMATURE ENGINE FAILURE LEADING TO LAWSUITS AND RECALLS. BMW SAYS THEY IMPROVED THE PROBLEM WITH 2013+ N63TU ENGINES, BUT AT 50,000 MILES , MINE ALSO HAD FAILING CCV HOSES AND OIL PAN LEAKS, AND POTENTIAL EXPENSIVE VALVE GUIDE SEAL FAILURE

    Source: NHTSA WEB SITE
  • 2015 BMW X5
    - HINSDALE, IL

    EXHAUST EGR COOLER LEAK WHICH CAUSE EXHAUST TO ENTER THE PASSENGER COMPARTMENT OF THE VEHICLE. NAUSEATING EXHAUST FUMES LEADING TO SEVERE HEADACHES

    Source: NHTSA WEB SITE
  • 2015 BMW X5
    - SNELLVILLE, GA

    IN JANUARY 2015, I BOUGHT A BMW X5 35D TWUN TURBO (N57T ENGINE) OE EQUIPPED WITH A BOSCH HIGH PRESSURE FUEL PUMP ("HPFP") PART #0445010667. TWO WEEKS AGO, I WAS DRIVING AT 75 MPH IN THE 4TH LANE OF A 6 LANE HIGHWAY WHEN MY CAR JERKED AND A "DRIVE TRAIN MALFUNCTION" MESSAGE CAME ON THE SCREEN. I WAS TOWED TO THE DEALER THINKING THIS WOULD BE COVERED UNDER WARRANTY - THE CAR IS LESS THAN 3 YEARS OLD! I'M TOLD THAT THERE WAS A "CATASTROPHIC FAILURE" OF THE HIGH PRESSURE FUEL PUMP THAT I DID NOT CAUSE, HAD NO WARNING OF AND COULD NOT HAVE PREVENTED. THAT FAILURE CAUSED METAL SHAVINGS TO BREAK OFF, DAMAGE THE FUEL INJECTORS AND SPREAD THROUGHOUT THE ENTIRE FUEL SYSTEM REQUIRING REPLACEMENT AT THE COST OF $15,000! I WAS THEN TOLD THAT MY CAR WAS OUT OF WARRANTY BECAUSE OF THE MILEAGE (I DRIVE MY SONS TO LOTS OF BASEBALL TOURNAMENTS SO I AM OVER 50K MILES AFTER THIS SUMMER). I ASKED BMW NA TO STAND BEHIND THEIR VEHICLE AND REPAIR IT UNDER WARRANTY BECAUSE NO 2.5 YEAR OLD VEHICLE, ESPECIALLY A BMW, SHOULD HAVE THIS HAPPEN TO IT. INDEED, A PUMP FAILURE, NO MATTER HOW CATASTROPHIC, SHOULD NOT REQUIRE REPLACEMENT OF THE ENTIRE FUEL SYSTEM. THERE ARE LAWSUITS OUT THERE OVER THESE HPFPS AND BMW HAS RECALLED OVER 150,000 VEHICLES AND EXTENDED THE WARRANTIES ON MANY OF THE HPFPS TO 120K, BUT APPARENTLY NOT MINE, EVEN THOUGH IT EXPERIENCED THE SAME TYPE OF FAILURE, IS MADE BY THE SAME COMPANY (BOSCH) AND OUT OF THE SAME MATERIAL (DIFFERENT PART NUMBER). BMW HAS OFFERED TO FIX IT AT WARRANTY COST AND CONTRIBUTE 50%, BUT THAT IS STILL OVER $6,000 OR ROUGHLY 10% OF THE ORIGINAL COST OF THE VEHICLE. PLEASE INVESTIGATE THIS AS IT IS DANGEROUS AND CONSUMERS NEED TO BE AWARE THAT THIS IS STILL HAPPENING.

    Source: NHTSA WEB SITE
  • 2015 BMW X5
    - SANTA BARBARA, CA

    I RECENTLY RECEIVED A TAKATA AUTO AIRBAG NOTICE I CONTACTED MY LOCAL BMW DEALER. THEY CONFIRMED THE AUTOMOBILE WHICH I HAVE HAD SERVICED THERE IN THE PAST, STATED THAT MY AUTOMOBILE WAS NOT PART OF THE RECALL. LATER THAT DAY I WENT ONLINE TO CHECK ON THE WWW.AUTOAIRBAGSETTLEMENT.COM TO CONFIRM THAT MY CAR HAD NOT OTHER RECALLS. THE SITE CONFIRMED THAT MY AUTOMOBILE WAS ON THE RECALL. I AM AT A LOSS AS TO WHAT TO DO. PLEASE ADVISE. MY BMW X5 VIN: [XXX] THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE
  • 2015 BMW X5
    - WROCLAW POLAND, PW

    BMW X5M50D WHEN IT IS RAINING (HIGHWAY SPEED) AND I USE THE BRAKES THE CAR IS TURNING LEFT. HORRIBLE FEELING, I ALMOST HAD A CRASH TWICE WITH MY FAMILY BECAUSE YOU LOSE STEERING CONTROL WHEN YOU WANT TO KEEP IT STRAIGHT ...NORMAL CONDITIONS THE CAR IS BRAKING PERFECTLY...BMW DEALER ASSEMBLED SOME BRAKE DRYING SYSTEM BUT IT IS THE SAME. I AM AFRAID MORE CARS ARE AFFECTED. THE SITUATION IS MORE DANGEROUS THE STRONGEST YOU BRAKE AND ALSO DEPENDS ON THE RAIN DENSITY.

    Source: NHTSA WEB SITE
  • 2015 BMW X5
    - WINCHESTER, MA

    I PARKED MY 2015 BMW X5 AT WORK AT 8:30 AM. WHEN I GOT INTO THE CAR AT 5:00 PM ALL THE LIGHTS WERE RED AND YELLOW ON THE DASHBOARD. I TRIED TO SEE IF THE VEHICLE CAN BE DRIVEN AND I ALMOST GOT INTO AN ACCIDENT JEOPARDIZING MY LIFE. LUCKILY, NOBODY ELSE WAS DRIVING IN THE PARKING LOT AT THE SAME TIME AS I DID NOT HAVE POWER IN THE STEERING WHEEL AND I WAS NOT ABLE TO TURN OFF THE ENGINE. NEXT DAY, MY CAR WAS TOWED TO THE DEALERSHIP WHERE THEY TOLD ME THAT I HAVE RODENT ISSUES AND THE RODENTS CHEWED THE WIRING INSIDE THE HARNESS. I CALLED BMW TO TELL THEM THAT THEY ARE JEOPARDIZING MY LIFE AND OTHER PEOPLE'S LIFE BUT THEY DID NOT CARE ABOUT MY COMMENTS AND THEY DO NOT WANT TO ADMIT THAT THIS IS POOR DESIGN ON THEIR SIDE. I ALSO TOLD THEM THAT EVEN IF I GET THE WIRING REPLACED , I CAN EXPERIENCE THE SAME ISSUE AGAIN AND AGAIN. I TOLD BMW THAT THEY SHOULD DO A RECALL TO FIX THIS ISSUE BUT THEY DID NOT CARE AT ALL. THE ONLY THING THAT THEY ARE TELLING ME IS THAT THIS IS AN "EXTERNAL ISSUE" AND THE CUSTOMER HAVE TO PAY FOR IT. PLEASE HELP ME AND THE OTHER BMW DRIVERS TO HAVE A SAFE RIDE AS I DON'T TRUST THE BMW COMPANY ANYMORE. *TR

    Source: NHTSA WEB SITE
  • 2015 BMW X5
    - SAN FRANCISCO, CA

    FRONT PASSENGER SEAT BELT IS INSTALLED INCORRECTLY WITHIN THE B PILLAR CAUSING THE BELT TO BE TWISTED AND INTERFERES WITH THE SPEED AND TOTALITY OF THE BELT'S RETRACTION. I NOTED THIS TO THE SALESMAN AT NEW VEHICLE DELIVERY AND WAS TOLD IT WAS NOT A SAFETY CONCERN AND THAT THEY'D FIX IT AT THE NEXT SERVICE APPOINTMENT. AT THE SERVICE APPOINTMENT, I COMPLAINED AGAIN ABOUT THE TWISTED SEAT BELT AND WAS FIRST ACCUSED OF TWISTING THE SEAT BELT. THE BMW TECHS ATTEMPTED TO "UNTWIST" THE SEAT BELT AND TOLD ME THAT THEY HAD FIXED IT. UPON RETURN OF THE VEHICLE, THE PASSENGER SEAT BELT STOPPED RETRACTING PROPERLY AND IS STILL TWISTED. THIS DEFECT APPLIES TO ALL STATES OF VEHICLE OPERATION AND DEALER HAS FAILED TO RECTIFY THE SITUATION ON TWO OCCASIONS. I DO NOT TRUST THE SEAT BELT WAS ENGINEERED TO WITHSTAND AN ACCIDENT WHILE INSTALLED BACKWARDS AND CERTAINLY NOT WITH A FOLDED/TWISTED/KINKED BELT. I NOW BELIEVE THIS TO BE A SERIOUS SAFETY CONCERN BECAUSE BMW HAS FAILED TO RECTIFY THIS FACTORY DEFECT WHICH SEEMS TO CREASE AND CAUSE IRREPARABLE HARM TO THE SEAT BELT, BEING RETRACTED IN SUCH A STATE. I DO NOT WANT A PASSENGER INJURED OR KILLED BECAUSE OF A FACTORY DEFECTIVE SEAT BELT WHICH I HAVE ATTEMPTED TO RECTIFY SINCE TAKING DELIVERY OF THIS CUSTOM-ORDERED VEHICLE IN 10/2015. 3 PHOTOS OF IMPROPERLY INSTALLED FRONT PASSENGER SEAT BELT INCLUDED. PHOTO OF PROPERLY FUNCTIONING DRIVER'S SIDE SEAT BELT INCLUDED FOR COMPARISON.

    Source: NHTSA WEB SITE
  • 2015 BMW X5
    - LOS ALTOS, CA

    I WAS DRIVING MY 2015 X5 (BOUGHT IT NEW IN MARCH AND THE CAR ONLY HAS 2599 MILES RIGHT WHEN THE MALFUNCTION HAPPENED ON AUG 8TH 2015) TO A LOCAL TRADER JOE'S AFTER GETTING OFF FROM HIGHWAY 101 WHEN SUDDENLY EVERYTHING ON THE CAR FAILED. I WAS IN THE MIDDLE OF A LEFT TURN AND ALMOST RAN INTO THE CAR NEXT TO ME WHICH ALSO WAS TURNING LEFT WHEN THE STEERING WHEEL BECAME SO STIFF THAT I CAN HARDLY TURN IT. AT THE SAME TIME, THE AIRBAG MALFUNCTION LIGHT IS ON AND THE SAFETY BELT RESTRAINT SYSTEM FAILED. THE SAFETY BELT BECAME SO LOOSE THAT IT DIDN'T EVEN HOLD/RESTRAIN ME DURING THE TURN. THE SPEED METER ALSO FAILED AND IT SHOWED 0 AND EVEN THOUGH WHEN I WAS DRIVING. OTHER FAILURES INCLUDE HEADLIGHT AND TURNING LIGHT. THE RIGHT TURNING WOULD ALWAYS TURN ITSELF ON NO MATTER WHAT. I WAS ABLE TO PARK MY CAR IN A SAFE LOCATION BUT THIS REALLY SCARED THE SH*T OUT OF ME. WHEN I PRESSED THE BRAKE AND THE STOP ENGINE BUTTON, THE CAR DIDN'T EVEN SHUT DOWN THE ENGINE. OTHER FAILURES INCLUDE TPM MALFUNCTION, PARKING BRAKE REDUCED, PARKING ASSISTANT MALFUNCTION AND HEADLAMP VERTICAL AIM CONTROL MALFUNCTION. IT'S BEEN AN HOUR SINCE I CALLED FOR A TOWING CAR AND I'M WAITING ANXIOUSLY FOR IT WHILE MY CAR HAS ITS ENGINE ON THE WHOLE TIME. I OWN A 2011 X3 AND NEVER HAD ANY PROBLEM WITH IT. I BOUGHT THIS X5 IN MARCH AND IT ONLY HAS 2599 MILES ON IT. I CAN'T IMAGINE WHAT WOULD HAPPEN IF EVERYTHING FAILED JUST WHEN I WAS DRIVING ON THE 101 HIGHWAY WHICH IS ABOUT 3 MINUTES BEFORE ALL OF THESE HAPPENED. DOES ANYONE KNOW WHAT I CAN DO? I DON'T KNOW IF I CAN TRUST THIS CAR ANY MORE EVEN IF AFTER THEY FIX IT. THIS IS SO DANGEROUS AND COULD BE A DISASTER IF IT HAPPENED ON THE HIGHWAY.

    Source: NHTSA WEB SITE
  • 2015 BMW X5
    - NJ, NJ

    PURCHASED AS A NEW CAR (BMW X5) AND 6-MONTHS LATER THE UNDERBODY SPLASH SHIELD FELL OFF. WHEN I WENT FOR OIL SERVICE THE DEALER STATED THAT IT HAD TO BE REPLACED ($392). THE CAR IS USED FOR VERY LIGHT USE SO I BELIEVE THIS IS A MANUFACTURER ISSUE. IN THIS CASE THERE WAS NO ACCIDENT.

    Source: NHTSA WEB SITE