2012 BMW X5 Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V020000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RAY CATENA BMW OF WESTCHESTER (543 TARRYTOWN RD, WHITE PLAINS, NY 10607, (914) 761-5555) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY WIFE & I PURCHASED THIS 2012X5 2 YEARS AGO,LAST YEAR THE VEHICLE WAS BEING DRIVEN OFF THE DRIVEWAY WHERE THERE WAS A LOUD SNAP&BAN. THE CAR DIDN'T MOVE. WE CALLED A TOW AND HAD IT BROUGHT TO JUPITER BMW FL .WE FOUND OUT THAT THE DRIVE SHAFT SNAPPED. MILEAGE WAS 45-48K MILES. WE CALLED BMW NA IT WAS A WARRANTY RECALL PART AND THE DEALER STATED IT WAS REPLACED. AFTER THAT IN THE LAST 10 MONTHS WE HAVE EXPERIENCED MANY STRANGE MOVEMENTS IN THE REAR AND IN TURNS. WE CALLED THE DEALERSHIP AND SPOKE TO A TECH WHERE THEY STATED IT WAS TIRES IN THE REAR. WE RECENTLY REPLACED THE TIRES & IT REMAINED TO BE THERE WHERE IT WAS MILD BUT THERE. DURING THIS TIME PERIOD WE HAD MANY SERIOUS OBSTACLES WITH CANCER & FAMILY IN PR DEVASTATED. WE RECEIVED A RECALL NOTICE AIRBAG, WE CALLED THE DEALER TO REPLACE IT. WHILE THERE WE FAILED TO MENTION IT BEING IN A RUSH & STILL ONLY ONE OF THE TWO AIRBAGS STILL UNAVAILABLE. AFTER WE LEFT DURING THE MONTH WE FELT IT MORE SO, AT THAT TIME I TRY TO REACH THE SERVICE ADVISOR & FAILED TO REACH HER IN SEVERAL ATTEMPTS. AFTER DRIVING THIS WEEK IT GOT SERIOUSLY WORSE WHILE MY FAMILY LITTLE CHILDREN IN CAR, WE PULLED OVER CALLED OUR LOCAL MECHANIC AND HE SAID BRING IT IF POSSIBLE OR TOW.SO WE DID! AT THAT TIME WE NEVER DISCUSSED WE REPLACED ANY RECALL DRIVE SHAFT (MAKE NOTE). THE MECHANIC CALLED US IN SHOP SAID THE SHAFT IS BROKE AND LEAKING GREASE HAS A LOT OF PLAY IN IT, ALSO DO TO THAT IS DIRECTLY RELATED & CAUSE TO BE A ISSUE WITH TRANSFER CASE!!!. WE TOOK A VIDEO OF IT AND THE MECHANIC & US CALLED BMW NA DISCUSSED IT & THEY RECOMMEND TO TAKE TO BMW UNDER EXTENDED WARRANTY. UPON ARRIVAL WE PROVIDED THE SERVICE TECH A VIDEO OF THE DISCOVERY .6 HOURS LATER THEY CLAIM THE SHAFT IS FINE & VIDEO & INSPECTION WAS NOT ISSUE, &TRANSFER CASE HAVING ISSUES. THEY SAID OUR BILL 9000$.THERE IS OVER 300 CLAIMS EXACT ISSUE #17V138000SEE ATTACHED PIC & COMPL

TAKATA RECALL I STILL OWN MY CAR AND IT IS A GROUP 7 REPAIR THAT WAS SUPPOSED TO RECEIVE A FINAL REMEDY LETTER ON OR BEFORE JANUARY 2017. WE HAVE NOT RECEIVED ANY SUCH NOTIFICATION AT THIS TIME. THIS NEEDS TO BE FIXED AND BMW IS NOT COMPLYING WITH THE FEDERAL ORDER! WHAT CAN WE DO TO GET THIS REPAIR COMPLETED?

POWER STEERING TENSIONER BOLT BROKE CAUSING BELT TO COME OFF AND POWER STEERING TO FAIL. NOTE: THIS WAS A PART ALREADY REPLACED ON RECALL 25000 MILES PREVIOUSLY. VEHICLE WAS IN MOTION.

THE VEHICLE HAD IT'S CHECK ENGINE LIGHT ILLUMINATE WHEN STARTED COLD, ROUGHLY 83K MILES. DEALER RAN DIAGNOSTIC TEST AND SAID THE FLUID LEVEL SENSOR IN THE SCR PASSIVE TABK HAD FAILED AND REQUIRED REPLACEMENT. 6 MONTHS PRIOR, THE CEL HAD COME ON, AND WAS RELATED TO THE SCR ACTIVE TANK SENSOR. BMW EXTENDED THE WARRANTY ON THE ACTIVE TANK ONLY TO 10Y/120K MILES. IF BMW IS AWARE OF A DEFECT IN THE ACTIVE TANK, AND THE SAME PARTS ARE PRESENT IN THE PASSIVE, THEY SHOULD EXTEND THE WARRANTY OF THE PASSIVE TANK MODULE AS WELL.

TAKATA RECALL - DEALER HAS BEEN PUTTING ME OFF FOR AT LEAST 10 MONTHS FOR FRONT DRIVER AND PASSAGE SIDE AIRBAG REPLACEMENT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) AND 17V020000 (AIR BAGS) HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO MCKENNA BMW DEALER, LOCATED ON 10900 FIRESTONE BLVD, NORWALK, CA 90650, PHONE NUMBER: (562) 219-4570, WHERE IT WAS REJECTED TO BE SERVICED DUE TO THE REMEDY PARTS WERE NOT AVAILABLE FOR THE REPAIRS. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCE A FAILURE. PART DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PART NOT AVAILABLE.

THE EGR COOLER FOR COOLING THE EXHAUST IS DEFECTIVE. THIS IS COVERED UNDER EMISSIONS WARRANTY IN THE STATE OF CALIFORNIA, BUT NOT IN IL.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) WAS RECEIVED IN FEBRUARY 2016 AND NHTSA CAMPAIGN NUMBER: 17V020000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2017. AFTER CONTACTING THE DEALER (ONTARIO BMW LOCATED IN ONTARIO, CA) AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT FOR (16V07100) AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR (17V02000).

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE PASSPORT BMW DEALER (4730 AUTH PL, CAMP SPRINGS, MD 20746 (888) 993-0546) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.