2012 BMW X5 Complaints

MY WIFE WAS DRIVING MY VEHICLE TO GET CAR WASH. ALL OF A SUDDEN SHE LOST POWER STEERING AND THE CAR BATTERY WARNING CAME ON. THE IDLER PULLEY BOLT SNAPPED. LUCKILY MY WIFE DID NOT CRASH. SHE WAS DRIVING 60MPH AND LOST POWER STEERING. SHE IS PREGNANT AND HAD 2 KIDS IN CAR. NOW I'VE REPLACED THIS BOLT AGAIN. I PUT PURCHASED A NEW IDLER PULLEY BOLT WITH LOC TITE. I REPLACED IT AND MET EVERY SPECIFICATION THAT NHTSA REQUIRED. BASICALLY IT ONLY REQUIRE MORE TORQUE AND LOC TITE. THIS TIME IT SNAPPED IN MY DRIVE WAY THANK GOODNESS. THIS IS A SERIOUS TRAFFIC SAFETY SITUATION, I'VE READ MULTIPLE FORUMS WHERE PEOPLE HAVE HAD WORK DONE AT DEALERSHIP AND THE BOLT IS SNAPPING 3 DAYS LATER. OBVIOUSLY BMW DID NOT FIX THE PROBLEM.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE ORANGE COUNTY BMW DEALER WAS CONTACTED THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/09/17*LJ *JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 17V020000 (AIR BAGS) HOWEVER, THE RECALLS WERE NOT ABLE TO BE COMPLETED DUE TO THE DEALER REFUSING TO PERFORM THE RECALL REMEDIES. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE BMW OF CHATTANOOGA DEALER WAS CONTACTED AND STATED THAT THEY WOULD WAIT FOR THE PARTS TO BECOME DEFECTIVE BEFORE PERFORMING A REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2012 BMW X5. WHILE DRIVING 30 MPH, THE CONTACT NOTICED SHAKING COMING FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT BOTH FRONT CONTROL ARM BUSHINGS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,500.

TL* THE CONTACT OWNS A 2012 BMW X5. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V138000 (POWER TRAIN) AND NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) HAD EXCEEDED A REASONABLE TIME FOR THE REPAIR. THE CONTACT RECEIVED RECALL NOTIFICATION IN APRIL OF 2017 AND THE STERLING BMW DEALER LOCATED AT 21710 AUTO WORLD CIRCLE STERLING, VA 20166, PHONE NUMBER: 571-933-8222 ADVISED THAT PARTS ARE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER ALSO ADVISED THAT PARTS WERE UNAVAILABLE FOR REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 123,000. PARTS DISTRIBUTION DISCONNECT. UPDATED 11/07/17*LJ *JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 AND 17V138000 (AIR BAGS, POWER TRAIN). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BMW OF STERLING LOCATED 21710 AUTO WORLD CIR, STERLING, VA 20166; (571) 933-8222) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

THE RECALLS OF THE AIR BAGS HAS BEEN FOR OVER A YEAR AND STILL THERE IS NOT REPLACEMENT FOR IT, THE RECALL CAMPAIGN NO.17V-138:FRONT DRIVE SHAFT DOES NOT HAVE A REPLACEMENT EITHER. BOTH OF THEM MAY CAUSE OTHER PROBLEM INCLUDING THE SAFETY OF MYSELF AND FAMILY. WE NEED BMW TO TAKE ACTION AND TAKES THIS SERIOUS AND GET A SOLUTION FOR THIS PROBLEMS NOW.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 17V020000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE INTERIM RECALL NOTICE FROM THE MANUFACTURER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. IN ADDITION, THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V138000 (POWER TRAIN). THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 17V138000 (SUSPENSION). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BMW BELLEVUE IN BELLEVUE, WASHINGTON WAS MADE AWARE OF THE RECALLS, BUT DID NOT HAVE PARTS AVAILABLE FOR THE REPAIR. THE DEALER STATED THAT THE CONTACT WOULD RECEIVE A SECOND LETTER ONCE THE PARTS BECAME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V138000 (POWER TRAIN); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO PAUL MILLER BMW (1515 RT 23 S WAYNE NJ 07470), BUT THEY DID NOT HAVE PERMISSION TO SERVICE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.