2012 BMW X5 Complaints
View complaints related to 2012 BMW X5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 290 complaints submitted for the 2012 BMW X5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 BMW X5- ALDIE, VA
I AM STILL WAITING ON THIS ISSUE TO BE FIXED. I CANNOT EVEN GET A FAIR TRADE IN VALUE ON THE VEHICLE WHILE THIS RECALL REMAINS OPEN. I HAVE BEEN WAITING NEARLY A YEAR NOW. THIS IS RIDICULOUS. HOW LONG IS SUPPOSED TO BE ACCEPTABLE FOR CONSUMERS TO RISK THEIR LIVES?? ---------------------------------------- FEB 05,2016 MANUFACTURER RECALL NUMBERNA NHTSA RECALL NUMBER16V071 RECALL STATUSRECALL INCOMPLETE SUMMARY DRIVER'S FRONT AIR BAG: DURING AIR BAG DEPLOYMENT IN AN ACCIDENT, THE DRIVER'S FRONT AIR BAG MODULE MAY PRODUCE EXCESSIVE INTERNAL PRESSURE THAT COULD CAUSE THE INFLATOR TO RUPTURE. SAFETY RISK INFLATOR RUPTURE COULD RESULT IN METAL FRAGMENTS STRIKING THE DRIVER OR OTHER PASSENGERS, POTENTIALLY RESULTING IN SERIOUS INJURY OR DEATH.
Source: NHTSA WEB SITE -
2012 BMW X5- TIGARD, OR
ENGINE LOSE POWER AT HIGHWAY SPEED DUE TO FUEL PUMP!! IT HAPPENED MORE THAN ONCE ON THE HIGHWAY AND CAR WON'T GO TO THE POSTED SPEED LIMIT. TURN CAR OFF AND RESTART AGAIN EVERYTHING WORKS FINE FOR FEW DAYS.
Source: NHTSA WEB SITE -
2012 BMW X5 SAV- SAN DIEGO, CA
WHILE DRIVING IN A HIGHWAY APPROX 70 MPH, WARNING LIGHT CAME ON; "ENGINE TOO HOT. DRIVE MODERATELY". HAD TO BE TOWED. ELECTRIC AUXILIARY PUMP IS BAD. THE 6 CYLINDER MODEL SHOULD ALSO BE UNDER THE SAME RECALL/WARRANTY AS THE 8 CYLINDER X5. PLEASE INCLUDE IN RECALL! *TR
Source: NHTSA WEB SITE -
2012 BMW X5- S OZONE PARK, NY
BOUGHT IT USED 58K MILES , ON FIRST DAY THE BATTERY DIED, TOOK IT TO BMW DEALER, LABOR+PARTS+PROGRAMMING $475! ONLY AFTER 4YRS THE BATTERY FAILED ? AFTER 2 MONTHS ENGINE OVERHEATING, TOWED THE CAR TO THE DEALER, WATER BUMP +THERMOSTAT +FLUSHING COOLANT AND A FEW MORE FLUSHING ALL TRANS, ETC PLUS ALIMENT, $1800 FOR WATER BUMP AND THERMOSTAT+ THE OTHER THINGS ALL TOGETHER CAME UP TO $2500 AFTER$300 DISCOUNT, WE WENT TO PICKUP THE CAR ASKED FOR DISCOUNT AND GOT THE BILL DOWN TO $1978. VERY VERY DISAPPOINTED ABOUT THE QUALITY OF BMW AND ELECTRIC WATER PUMP THAT FAILS AND NEEDS TO BE REPLACED ON ALMOST EVERY BMW ONLY AFTER LIKE 30K AND UP? UNLIKE OTHER CARS WATER PUMP WILL FAIL AFTER 150K-200K MILES.
Source: NHTSA WEB SITE -
2012 BMW X5- BROOKLYN PARK, MN
TAKATA RECALL. RECEIVED RECALL NOTICE MARCH 2016. CALLED TODAY TO CHECK ON REPLACEMENT. WAS TOLD I HAD TO REQUEST REPLACEMENT. RECEIVED CALL BACK TO TELL ME THE REPLACEMENTS WILL COME IN 3 MONTHS. KEEP RECEIVING OFFERS TO TRADE IN. ARE THEY REPLACING AIRBAGS IN TRADE-INS BEFORE THOSE NOT TRADED IN? THE WAIT IS EXCESSIVE. *TR
Source: NHTSA WEB SITE -
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2012 BMW X5- ATLANTA, GA
VEHICLE SHUDDERS AND MAKES LOUD NOISES WHILE TURNING. TOOK IT TO A MECHANIC AND FOUND OUT THAT THIS WAS A TRANSFER CASE FAILURE AND A RESULT OF BAD ENGINEERING IN GENERAL. THERE ARE SEVERAL OTHER SIMILAR COMPLAINTS ON THIS WEBSITE AND ALSO ON OTHER MODEL YEARS OF THE SAME MODEL. THE TRANSFER CASE REPLACEMENT IS ESTIMATED TO COST $6500. OTHERS ONLINE HAVE REPORTED TRANSFER CASES FALLING OFF WHILE DRIVING! THIS ENTAILS A SIGNIFICANT SAFETY RISK AND ONE THAT THE MANUFACTURER APPEARS TO BE AWARE OF. BMW NEEDS TO REPAIR THIS AS SOON AS POSSIBLE TO AVOID FURTHER ENDANGERING CUSTOMERS' LIVES. *TR
Source: NHTSA WEB SITE -
2012 BMW X5- DOVER, DE
IN 2012 A RECALL WAS ISSUED FOR THIS CAR AND THE WORK WAS PERFORMED AT THE DEALER. ON 12/16/2016 THE STEERING FAILED WILE THE CAR WAS IN OPERATION. IT WAS RETURNED TO THE DEALERSHIP FOR REPAIR ON THE SAME PART AS BEFORE. MY INVESTIGATION SHOWED THERE WERE MORE THAN ONE STEERING FAILURE IN THAT TIME PERIOD CONCERNING THE SAME MODEL, ENGINE AND EVERYTHING BUT A 2011 MODEL. I PAID OUT OF POCKET TO HAVE THE REPAIRS COMPLETED BECAUSE I NEED TRANSPORTATION, HOWEVER BMW IS CLAIMING THAT ONCE THE WORK IS COMPLETED AND AFTER TIME OF WARRANTY THEY ARE NO LONGER RESPONSIBLE. I FEEL THIS IS A SERIOUS SAFETY CONCERN AND BMW WILL BILL CUSTOMERS FOR THE WORK EVEN IF THEY ARE REPLACING THE EQUIPMENT WITH FAULTY PARTS. I WAS FORTUNATE THAT I WASN'T DRIVING FAST AND THE WEATHER WAS NICE OR I COULD HAVE HAD A SERIOUS ACCIDENT WITH NO STEERING.. *TR
Source: NHTSA WEB SITE -
2012 BMW X5- FLORENCE, NJ
I RECEIVED THE FIRST NOTICE OF THE RECALL IN THE SUMMER OF 2016 AS PER THE BMW SERVICE DEPARTMENT THE PARTS FOR THE RECALL WERE NOT IN AND THERE WILL BE ANOTHER NOTICE SENT OUT TO DATE I HAVE NOT RECEIVED ANOTHER NOTICE AND AFTER CHECKING AGAIN ON MY RECENT SERVICE VISIT IN DECEMBER 2016 THERE WAS NO ESTIMATED TIME FRAME AS TO WHEN THE PARTS WILL BE IN. I AM CONCERNED WITH MY SAFETY AS WELL AS HAVING MY CHILD IN THE VEHICLE. *TR
Source: NHTSA WEB SITE -
2012 BMW X5- LONGMEADOW, MA
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 BMW X5- COLUMBIA, MD
NOTIFIED OF RECALL CAMPAIGN NO. 16V-071 ON MARCH 2016. AS OF NOVEMBER 2016 REPAIR HAS NOT BEEN PERFORMED AFTER MANY REQUESTS. DEALER SAYS PARTS ARE NOT AVAILABLE. WHAT RECOURSE/ALTERNATIVE DO I HAVE TO MAKE DEALER/MANUFACTURER COMPLY?
Source: NHTSA WEB SITE