2012 BMW X5 Complaints

View complaints related to 2012 BMW X5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 290 complaints submitted for the 2012 BMW X5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 BMW X5
    - IRVINE, CA

    THE EGR COOLER WAS DISCOVERED TO BE LEAKING HARMFUL EXHAUST UNDERNEATH THE VEHICLE. THIS HARMFUL EXHAUST COULD EVENTUALLY BE BREATHED IN WHILE THE ENGINE IS RUNNING AND THE VEHICLE REMAINS PARKED TO RUN THE AIR CONDITIONER. BASED ON THE MILEAGE OF MY VEHICLE WHICH IS AT 75,000 MILES, THE PART IS NOT COVERED UNDER THE EMISSIONS WARRANTY. THE ODD PART HERE IS THAT MY VEHICLE RECEIVED A FULL INSPECTION AT 60,000 MILES AND THERE WAS NO SIGN OF ANY EXHAUST LEAK AT THIS TIME. ALL THAT THE VEHICLE IS USED FOR IS TO GET GROCERIES AND BRING THE KIDS BACK AND FORTH TO SCHOOL. RIGHT NOW I AM IN A BAD POSITION WHERE THE COST TO REPLACE THE EGR COOLER IS NEARLY $2,000. IF AN INSPECTION WAS PERFORMED JUST PRIOR TO 70,000 MILES THEN THIS PART WOULD HAVE BEEN COVERED UNDER THE EMISSIONS WARRANTY BECAUSE I LIVE IN CALIFORNIA.

    Source: NHTSA WEB SITE
  • 2012 BMW X5 SAV
    - FISHERS, IN

    DRIVESHAFT FAILURE. I WAS DRIVING DOWN THE INTERSTATE ON A STRAIGHT AND LEVEL SECTION OF THE ROAD. I HEARD A LOUD HUMMING FROM THE ENGINE AREA SO I SLOWED DOWN AND THEN I HEARD A LOUD POP AND METAL GRINDING AND HITTING UNDER THE CAR. MY VEHICLE IS OUT OF WARRANTY, SO I HAD IT TOWED TO MY INDEPENDENT MECHANIC THAT SPECIALIZES IN EUROPEAN VEHICLES. THEY SAID THE DRIVESHAFT "FELL APART" AND AS I WAS SLOWING DOWN IT WAS STILL SPINNING AND BANGED AROUND CAUSING DAMAGE TO MY EXHAUST SYSTEM AND OIL PAN. I RESEARCHED AND FOUND THAT 2011 VEHICLES HAD BEEN RECALLED FOR A DEFECT THAT COULD CAUSE THE DRIVESHAFT TO FAIL, SO I CALLED BMW AND THEY TOLD ME THAT SINCE MY VEHICLE WAS NOT LISTED ON THE RECALL THAT THERE WAS NOTHING THEY COULD DO. I TRIED CALLING THEM AGAIN IN REGARDS TO THE PRIOR YEAR'S RECALL AND ASKED IF IT MAY INCLUDE 2012 MODEL VEHICLES AT A LATER DATE AND THEY COULD NOT GIVE ME AN ANSWER. IT SEEMS STRANGE THAT A VEHICLE MANUFACTURED 4 MONTHS AFTER A RECALL HAS THE SAME ISSUE BUT SOMEHOW IT IS NOT COVERED. I CALLED MY LOCAL BMW SERVICE CENTER AND THEY TOLD ME THAT THEY ADDED A 10 YEAR WARRANTY ONTO THE DRIVESHAFT PARTS, BUT I MUST NOT HAVE BEEN NOTIFIED. SO IF I WOULD HAVE TAKEN IT TO THEM, THEY WOULD HAVE FIXED IT FOR FREE, BUT SINCE I DIDN'T, THEY COULDN'T DO ANYTHING FOR ME. THE NHTSA CAMPAIGN # FOR THE 2011 X5 IS: 16V311000. *TR

    Source: NHTSA WEB SITE
  • 2012 BMW X5
    - CYPRESS, TX

    THE FUEL PUMP SUDDENLY FAILED WHILE DRIVING ON THE HIGHWAY AT 75 MPH (LEGAL SPEED LIMIT) WITH NO WARNING AND CAUSED A STALL CONDITION. I NOTICED THEY (BMW) HAVE A NEW RECALL FOR UP TO THE 2011 MODEL YEAR BUT THEY NEED TO INCLUDE THE 2012 AS WELL. *TR

    Source: NHTSA WEB SITE
  • 2012 BMW X5
    - CERRITOS, CA

    TL* THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 12/28/16 *BF UPDATED 01/04/17.*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 BMW X5
    - SAN BRUNO, CA

    SHUDDER OR VIBRATION FELT ON STEERING WITH FRONT WHEELS TURNED TO RIGHT OR LEFT. VIBRATION FELT WHEN MOVING FORWARD FROM A STOP POSITION OR BACKING UP WITH FRONT WHEELS TURN TO EITHER SIDE. I INITIALLY THOUGHT IT WAS THE TIRES BUT IT IS GETTING WORST EVEN WITH THE NEW TIRES. *TR

    Source: NHTSA WEB SITE
  • 2012 BMW X5
    - MATTERSON, IL

    TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 BMW X5 SAV
    - MORRIS PLAINS, NJ

    PROBLEMS RELATING TO TRANSFER CASE. CAR VIBRATED ON TURNS IN STEERING COLUMN AND THE TURNING BOTH ON THE RIGHT SIDE AND THE LEFT SIDE IS VIBRATING A LOT.

    Source: NHTSA WEB SITE
  • 2012 BMW X5
    - MOULTRIE, GA

    TL* THE CONTACT OWNS A 2012 BMW X5. WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 BMW X5
    - WAYNE, NJ

    ONE WEEK AGO, COOLING FAN MADE HIGH SPEED NOISE. IT KEPT WENT ON AND OFF. ONE WEEK LATER, "ENGINE HOT" SIGN TURNED ON WHILE I'M DRIVING ON HIGHWAY. I TURNED OFF THE ENGINE AND TURNED ON 20 MINUTES LATER. AFTER I TURNED ON, ENGINE OIL LEVEL SHOWS UP EMPTY, 0. WE CHANGED ENGINE OIL WHEN 45,000 MILES AND CURRENT IS 50,000 MILES.

    Source: NHTSA WEB SITE
  • 2012 BMW X5
    - GRANGER, IN

    VEHICLE MILEAGE 56,341MI. VEHICLE ENGINE WOULD CRANK BUT NOT START AFTER COMING OUT OF BUSINESS WHILE RUNNING ERRANDS. DASH WARNING MESSAGE "ENGINE MALFUNCTION" WAS PRESENT. CODES READ VIA GENERIC OBD2 DEVICE WERE P10E4, P10F5,P10E5,B2AAA. THESE CODES ARE RELATED TO THE VALVETRONIC SYSTEM IN THE ENGINE. CHECKED RELATED FUSES AND NO PROBLEM. HAD TO GET VEHICLE TOWED TO DEALER. DEALER DIAGNOSED THAT THE VALVETRONIC SYSTEM ERROR. VEHICLE WAS FIRST REPROGRAMMED AND ISSUE REMAINED. VALVETRONIC SYSTEM WAS REPLACED DUE TO DTCS THAT LED THEM TO BELIEVE ECCENTRIC SHAFT WAS STUCK. TALKING WITH THE TECHNICIAN THE ECCENTRIC SHAFT WAS NOT STUCK AND HE ASSUMED THE ACTUATOR\ MOTOR HAD FAILED. PER BMW INSTRUCTIONS THE ENTIRE SYSTEM WAS REPLACED THOUGH. TECHNICIAN STATED THAT HE HAS DONE MANY REPLACEMENTS OF VALVETRONIC SYSTEMS AND THE PARTS WERE ALREADY IN STOCK WHICH RAISED A FLAG TO ME. THE ENGINE WAS REASSEMBLED AND THE ENGINE WOULD STILL NOT START. THERE WERE FAULTS LEFT IN THE ENGINE CONTROL UNIT. APPARENTLY THE ENGINE CONTROL UNIT WAS DAMAGED BY ACTUATOR\ MOTOR THAT WAS DRAWING HIGH CURRENT.(CONFIRMED BY BMW SERVICE ENGINEER) ENGINE CONTROL UNIT WAS REPLACED AND REPROGRAMMED AND ENGINE IS NOW REPORTED TO BE IN OPERATIONAL CONDITION. BMW AND DEALER HAS DISCOUNTED THE SERVICE AND PROVIDED A LOANER VEHICLE BUT BASED ON INFORMATION FROM THE TECHNICIAN THIS ENTIRE REPAIR COULD POSSIBLY BE A RECALLABLE ITEM AS IT CAN LEAVE THE END USER STRANDED AND WITH A HEALTHY REPAIR BILL WITH A VEHICLE THAT IS NOT TOO FAR OUT OF WARRANTY. REPAIR BILL HAS BEEN UPLOADED.

    Source: NHTSA WEB SITE