2012 BMW X5 Complaints
View complaints related to 2012 BMW X5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 290 complaints submitted for the 2012 BMW X5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 BMW X5- BOCA RATON, FL
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 BMW X5- BAKERSFIELD, CA
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 BMW X5- SAVAGE, MN
WE USED OUT 2012 BMW X5 DIESEL FOR A ROUND TRIP OF MN TO FL. OCTOBER OF 2015. WE HAD THE VEHICLE SERVICED PRIOR TO DEPARTURE AND ASKED IF THERE WAS ANYTHING WE NEEDED TO BE AWARE OF FOR THE LONG TRIP. UPON RETURN TRIP BACK TO MN WE WERE ALERTED BY THE SYSTEM MONITOR THAT THE DIESEL EXHAUST FLUID (DEF) WAS LOW. WE WERE 5 HOURS INTO OUR 18 HOUR TRIP FROM FL TO MN. IT WAS SATURDAY AFTER 1:00 PM AND WE STOPPED TO ADD DEF TO THE SYSTEM. THE FILL PORT ON THE X5 WOULD ONLY ACCEPT 4 OZ OF DEF WITH REPEATED ATTEMPTS TO FILL THE RESERVOIR. WE USED THE INTERNET TO SEARCH THE PROBLEM AND FOUND THAT WITH OUT THE BMW CONTAINER OF DEF THE RESERVOIR WOULD NOT ACCEPT ENOUGH DEF TO FILL THE SYSTEM. WE ALSO DISCOVERED THAT THERE ARE TWO RESERVOIRS. THE BMW MANUAL DID NOT STATE THAT THE BMW BOTTLE WAS NEEDED NOR THAT THERE ARE TWO RESERVOIRS. WE COULD NOT PURCHASE THE BMW BOTTLE AS NO BMW DEALERSHIPS WERE OPEN, NOR WOULD THEY BE THE NEXT DAY. THE BMW SYSTEM ALSO STATED THAT THE ENGINE WOULD SHUT DOWN AFTER THE 200 MILE LIMIT WAS REACHED. WE HAD TO STAY OVERNIGHT IN OUR CURRENT LOCATION AND THEN DRIVE 12 HOURS THE NEXT DAY, SUNDAY, WITH OUT SHUTTING THE ENGINE OFF AS IF WE DID THE BMW OVERRIDE WOULD SHUT THE ENGINE DOWN AND WE VERIFIED THAT FACT ON THE WEB. WE MADE IT HOME AND AS SOON AS WE SHUT THE ENGINE DOWN IT WAS DISABLED. WE PURCHASED THE BMW DEF BOTTLE AND FILLED THEY RESERVOIRS. THE SYSTEM DID NOT REST AND THE VEHICLE HAD TO BE TOWED TO THE DEALER. IT TOOK THEM 3 DAYS TO RESET THE SYSTEM AND THEN DISCOVER THE O2 SENSORS WERE NOW NOT FUNCTIONING AND NEEDED TO BE REPLACED, DUE TO THE DEF ISSUE. COST OF THE O2 SENSOR REPLACEMENT IS $2000.00. THE SYSTEM WILL LEAVE YOU STRANDED.BMW'S OWNER MANUAL IS INCORRECT AND NO ONE WILL TELL YOU THAT YOU NEED THE BMW ENGINEERED DEF BOTTLE TO REFILL THEY SYSTEM. WE CONTACTED BMW NORTH AMERICA WITHOUT ANY RESULTS.
Source: NHTSA WEB SITE -
2012 BMW X5- CYPRESS, TX
MY VEHICLE HAS AN ELECTRONIC DOOR LOCK/UNLOCK MECHANISM THAT DUE TO A MALFUNCTION WILL NOT ALLOW THE CAR TO BE UNLOCKED FROM INSIDE THE VEHICLE. IT LOCKS AUTOMATICALLY WHEN DRIVING AND IS SUPPOSED TO UNLOCK WHEN THE INSIDE HANDLE IS USED TO OPEN THE DOOR; HOWEVER, IT WILL NOT UNLOCK AND THOUGH BMW IS AWARE OF THIS MALFUNCTION (IT IS A COMMONLY KNOWN DEFECT), THEY WILL NOT AUTHORIZE THE DEALER TO REPAIR. I FEEL THIS IS A SIGNIFICANT SAFETY ISSUE IN THAT IN THE EVENT OF AN EMERGENCY THE DRIVER WILL NOT BE ABLE TO EXIT THE VEHICLE. THE DOOR LOCKS WHEN THE CAR IS MOVING BUT WILL NOT UNLOCK AFTER THE VEHICLE IS PLACED IN PARK.
Source: NHTSA WEB SITE -
2012 BMW X5- FORT MITCHELL, AL
AT 50,000 MILES WATER PUMP MALFUNCTION. COST TO REPAIR A PRODUCT WITH LESS LIFESPAN THAN A SET OF TIRES, $1400. NO RECALL LISTED, DELEAR SAID THAT THIS IS A NORMAL OCCURRENCE WITH THIS MODEL.
Source: NHTSA WEB SITE -
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2012 BMW X5- LAS VEGAS, NV
ENGINE MALFUNCTION, REDUCED POWER, ERROR MESAGE THIS MORNING. JUST HAD TO HAVE EGR REPLACED 5 DAYS AGO (@52,000 MILES) AT THE TUNE OF $1005.00....NOW MY CAR WILL ONLY GO 35 MPH. CAR STARTED MAKING A "WHISTLING SOUND" ON 11/07 DURING ACCELERATION....THEN TODAY, IT STARTED "RATTLING" THEM ENGINE MALFUNCTION MESSAGE CAME ON AND POWER WENT AWAY!
Source: NHTSA WEB SITE -
2012 BMW X5- ALBANY, CA
MY CAR MADE GRINDING / WHIRLING NOISE WHILE TURNING STEERING WHEEL MORE THAN HALF WAY. THE NOISE WAS ON AND OFF FOR SOME TIME DURING PARTING LOT SPEED TURNING. AFTER DOING SOME RESEARCH, I TOOK THE CAR TO A BMW REPAIR SHOP. THE MECHANIC SAID THE TRANSFER CASE AND SHAFT WERE DAMAGED AND THEY WOULD HAVE TO BE REPLACED. IT COST AN ASTRONOMICAL $4,716.34 TO REPAIR THE ISSUES. THE MECHANIC SAID THIS PROBLEM IS VERY COMMON AMONG BMW X5 AND X3 AND I WAS VERY UNLUCKY TO HAVE IT AT 69K MILES. I AGREE WITH THE UNLUCKY PART. BMW SHOULD OWN UP THE ISSUE AND PAY FOR THE REPAIR.
Source: NHTSA WEB SITE -
2012 BMW X5- ISSAQUAH, WA
ENGINE BULKHEAD COVERS ARE BROKEN DUE TO EXTREME HEAT. PER TSB SIB-51-34-11 BY BMW, THIS CAN CAUSE CORROSION INSIDE THE ENGINE. BMW SHOULD COVER THIS REPAIR FREE OF CHARGE.
Source: NHTSA WEB SITE -
2012 BMW X5 SAV- MADISON, MS
THE UNIVERSAL JOINT ON THE FRONT DRIVE SHAFT SHEERED IN HALF WHILE DRIVING MY KIDS TO SCHOOL THIS MORNING. THERE WAS NO WARNING SIGNS OR NOTICEABLE VIBRATIONS BEFORE. TOWED VEHICLE TO SHOP & DISCOVERED THE PROBLEM. A QUICK GOOGLE SEARCH REVEALED THE FOLLOWING: BMW ISSUED A SERVICE BULLETIN TO "INSPECT" THE DRIVE SHAFT BACK IN MARCH OF 2015 NHTSA ID NUMBER: 10056722 / BMW SIB-26-01-14 AND IN AUGUST OF 2015 THEY ISSUED A VOLUNTARY WARRANTY EXTENSION, BMW SIB-01-15-15. I WILL SEND VEHICLE TO THE LOCAL BMW DEALERSHIP AND ASK FOR THE REPAIR TO HAPPEN UNDER THIS WARRANTY EXTENSION......UPDATED 06/23/16 * BF *CN
Source: NHTSA WEB SITE -
2012 BMW X5- COSTA MESA, CA
TL* THE CONTACT OWNS A 2012 BMW X5. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE ENGINE MALFUNCTION LIGHT ILLUMINATED AND THE WARNING MESSAGE ENGINE MALFUNCTION REDUCED ENGINE POWER DISPLAYED ON THE INSTRUMENT PANEL AND THE ENGINE POWERED DOWN. THE VEHICLE WAS MERGED OFF THE FREEWAY AND DRIVEN TO THE CONTACT'S RESIDENCE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 900.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE