2002 BMW X5 Complaints
View complaints related to 2002 BMW X5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 100 complaints submitted for the 2002 BMW X5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 BMW X5- ORLANDO, FL
TL* THE CONTACT OWNS A 2002 BMW X5. WHILE DRIVING AT LOW SPEEDS, THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 BMW X5- CAVECREEK, AZ
TL* THE CONTACT OWNS A 2002 BMW X5. WHILE REVERSING THE VEHICLE INTO A PARKING SPACE, THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED. THERE WERE NO INJURIES. THE CONTACT MENTIONED THAT VARIOUS WARNING LIGHTS WERE ILLUMINATED AFTER THE FAILURE AND THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE BATTERY SAFETY TERMINAL FAILED DUE TO A THERMAL EVENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 155,003.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 BMW X5- PENSACOLA BEACH, FL
IN SEPTEMBER OF 2014 MY 2002 BMW X5 FRONT PASSENGER SIDE POWER WINDOW FAILED IN THE DOWN POSITION. UPON TAKING IT INTO MY ORIGINAL DEALER, IT WAS MANUALLY RAISED-CLOSED AND I HAD TO RETURN DAYS LATER FOR INSTALLATION OF A NEW "REGULATOR" AT A COST OF ABOUT $500. I WAS TOLD THIS PROBLEM WAS "UNUSUAL". NOW, NINE MONTHS LATER AND LESS THAN AN ADDITIONAL 5,000 MILES ON THIS VEHICLE (76,710) THE FRONT DRIVER SIDE WINDOW AND REAR PASSENGER SIDE WINDOW HAVE FAILED; THE FRONT MANUALLY TWEAKED INTO THE CLOSED POSITION AND THE REAR OPENING COVERED WITH CARDBOARD EXPOSED TO THE ELEMENTS AND THEFT WHILE THE SAME ORIGINAL DEALER AWAITS PARTS DELIVERY FOUR DAYS FROM NOW BEFORE SCHEDULED REPAIR...AT I EXPECT ANOTHER COST TO ME OF ABOUT $1000!...I HAVE REVIEWED THE MANY COMPLAINTS IN THIS SECTION ABOUT THIS SAME ISSUE!! TO WIT, IT WAS WELL SAID BY THIS ONE QUOTED HERE: "2002 BMW X5 WINDOW REGULATOR. CAR HAS 41K MILES AND ALREADY GOING ON 5TH WINDOW REGULATOR ISSUE. ALL FOUR WINDOW REGULATORS HAVE BEEN REPLACED AND THE ISSUE OCCURRED TWICE ON THE DRIVER'S SIDE WINDOW. I HAVE BEEN TOLD MULTIPLE EXPLANATIONS FROM THE DEALER INCLUDING LACK OR USE OR TOO MUCH USE BUT THIS ISSUE OCCURS ON ALL BMW MAKES AND MODELS. BMW STILL HAS NO SOLUTION THAT FIXES THIS ISSUE PERMANENTLY AND CHARGES $300 TO $600 FOR EACH WINDOW DEPENDING ON FRONT OR REAR. TOO MUCH TO PAY FOR A BAD DESIGN. *TR" I AGREE!!...IT IS TIME FOR A RECALL ON THIS ISSUE. NOW.....UPDATED 08/17/15 *BF UPDATED 08/20/15*JB
Source: NHTSA WEB SITE -
2002 BMW X5- MARINERA , GA
DRIVING ON CRUISE CONTROL 70 MPH AND WE HEARD A BIT BAMMMMMM AND SMOKED COMING OUT OF THE CRACK OF THE DOOR . IT TOOK A MINUTE TO REALIZE THAT THE AIR BAGS HAS JUST WENT OFF FOR NOT APPARENT REASON. SCARE THE [XXX] OUT OFF ME!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
2002 BMW X5- LONGMEADOW, MA
I REPLACED THE OIL SEPARATOR AT BMW DEALERSHIP 1/10/08 BECAUSE OIL WAS BECOMING POLLUTED WITH WATER EVEN AFTER I EXPLAINED TO DEALERSHIP PREVIOUS TIMES THE OIL LOOKED MILKY WHEN I DID A DIPSTICK CHECK. THE DEALER TOLD ME THE PART FAILED BEFORE IT CAUSED EXTENSIVE DAMAGE AND A CONDITION KNOWN AS HYDROLOCK, WHICH COULD CAUSE ENGINE TO SEIZE. LAST WEEK IN VERY COLD WEATHER CONDITIONS,1/13,2015 MY CARS CABIN FILLED WITH BLACK SMOKE. I PULLED OVER AND FOUND THE ENGINE SPOILED WITH SMOKING OIL, I TOOK IT TO AN INDEPENDENT REPAIR SHOP AND IT WAS THE OIL SEPARATOR AGAIN. THE PART IS ALSO KNOWN AS THE CRANKCASE VENT VALVE I HAD IT CHANGED/REPAIRED, IT IS EXPENSIVE AND CAN CAUSE SERIOUS VEHICLE DAMAGE AND ACCIDENTS. I THINK FOR THIS TO HAPPEN TWICE POINTS TO A DANGEROUS VULNERABLE PART. THIS TIME MY CAR COULD HAVE EASILY CAUGHT ON FIRE, THANKFULLY I WAS CLOSE TO THE REPAIR SHOP.INCIDENTLY THEY HAD THREE BMW'S ASIDE FROM MINE WITH THE SAME PROBLEM. ALSO THE TWO SEPARATE INCIDENTS WERE REPAIRED WITH COLD WEATHER/INSULATED KITS. I COULD NOT EVEN OPEN MY DRIVERS SIDE DOOR WINDOW TO GET AIR IT WAS INOPERABLE WHEN THE CABIN FILLED WITH SMOKE WHICH WAS ALMOST INSTANTANEOUS. *TR
Source: NHTSA WEB SITE -
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2002 BMW X5- DENVER, CO
I'VE HAD TO REPLACE ALL 4 WINDOW REGULATORS, MY REAR HATCH SEEMS TO OPEN FOR NO REASON, MY REAR WINDOW WIPER IS WORKING WITH THE SWITCH IN THE OFF POSITION, LED'S ARE GOING OUT AGAIN AND NOW THE DREADED APPARENT OIL SEPARATOR WITH TONS OF GREY SMOKE BILLOWING OUT THE BACK OF THE CAR AFTER BEING LEFT IN AN AIRPORT PARKING LOT FOR 4 DAYS WHILST IT SNOWED OUTSIDE. SEEMS I'VE HAD EVERY TYPICAL PROBLEM OTHER THAN THE CAR CATCHING FIRE FOR NO APPARENT REASON. I HAVE OWNED BMWS IN GERMANY AND THE US FOR A LONG TIME, HOWEVER, I THINK I'LL BE SWITCHING BRANDS WITH MY NEXT VEHICLE. BMW DOESN'T SEEM TO BE PROACTIVE ENOUGH FOR MY LIKING WITH SOME OF THESE WAY TOO COMMON ISSUES. THIS IS A VERY LOW MILE VEHICLE FOR IT'S AGE AND IT'S ACTING LIKE A MODEL T. *TR
Source: NHTSA WEB SITE -
2002 BMW X5- ROCHESTER HILLS, MI
BRAKE FLUID WARNING LIGHT CAME ON DUE TO LOW BRAKE FLUID. UPON INSPECTION, BRAKE LINE HAD CORRODED AND WAS LEAKING. GIVEN THE AGE OF THE VEHICLE THIS WOULD APPEAR TO BE QUITE PREMATURE. DESCRIPTION BY MECHANIC OF OEM REPLACEMENT LINE WAS SIGNIFICANTLY MORE DURABLE THAN LINE REPLACED.
Source: NHTSA WEB SITE -
2002 BMW X5- NEWTON, MA
OVER SEVERAL OCCASIONS, THE CAR ENGINE SHUT DOWN WHILE WE ARE DRIVING. WE CAN TURN IT ON JUST AFTER WHEN WE CAN GET THE CAR TO A SAFE SPOT. I TOOK THE CAR TO THE BMW AND THEY TELL ME NOTHING IS WRONG WITH THE CAR!! THIS IS A MAJOR SAFETY ISSUE AND MY WIFE HAD ALMOST HAD A BAD ACCIDENT FOR THIS. *TR
Source: NHTSA WEB SITE -
2002 BMW X5- ELMONT, NY
TL* THE CONTACT OWNS A 2002 BMW X5. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER'S SIDE LOCKS FAILED TO WORK WHEN THE TEMPERATURE DROPPED. THE CONTACT MENTIONED THAT THERE WAS AN OCCASION WHERE SHE WAS DRIVING IN THE HIGHWAY AND THE DOOR OPENED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE LOCKS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 78,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 BMW X5- GREENSBORO, NC
TL* THE CONTACT OWNS A 2002 BMW X5. THE CONTACT STATED THAT WHEN ATTEMPTING A TURN IN EITHER DIRECTION, THE STEERING WHEEL SEIZED AND REQUIRED TREMENDOUS FORCE TO STRAIGHTEN THE WHEELS. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED FOR THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 180,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE