2002 BMW X5 Complaints

View complaints related to 2002 BMW X5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 100 complaints submitted for the 2002 BMW X5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 BMW X5
    - Na, LA

    Bmw has failed on several occasions to address this issue or service vehicle. I have made them aware of the situation but continue to receive letters that indicate I could die of the airbag.

    Source: NHTSA WEB SITE
  • 2002 BMW X5
    - FOSTER CITY, CA

    Several components or systems have failed or malfunctioned, including the ABS module, power steering, rear left turn signal connection, speedometer, and there are various error codes (P0313, P0500, P1093, P2098, OBDII FAIL, OBD bulb check FAIL). It is not clear if these components are available for inspection upon request based on the information provided. The safety of the driver and others on the road was put at risk due to the failure of the ABS module, the absence of power steering, and the non-functioning rear left turn signal. The malfunctioning ABS system can lead to reduced braking efficiency and increased stopping distances, while the lack of power steering can make the vehicle harder to control. Additionally, the non-functioning rear left turn signal can cause confusion for other drivers on the road, increasing the risk of accidents. It is not clear from the information provided if the problem has been reproduced or confirmed by a dealer or independent service center. There is no information provided about whether the vehicle or its components have been inspected by the manufacturer, police, insurance representatives, or others. The warning lamps and messages, such as the DSC BRAKE and ABS lights, including the check engine light in the dash terminal, have appeared prior to the failure of the mentioned components. The error codes (P0313, P0500, P1093, P2098, OBDII FAIL, OBD bulb check FAIL) also indicate issues with the vehicle. It is not clear when these warning lamps, messages, and error codes first appeared.

    Source: NHTSA WEB SITE
  • 2002 BMW X5
    - CEADER FALLS, IA

    TL* THE CONTACT OWNS A 2002 BMW X5. THE CONTACT STATED WHILE DRIVING 35 MPH, THE HOOD INADVERTENTLY UNLATCHED CAUSING DAMAGE TO THE HOOD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING THE HOOD SHOCKS AND HOOD HINGES TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS STILL AWAITING A RESPONSE FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 117,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 BMW X5
    - CEDAR FALLS, IA

    TL* THE CONTACT OWNS A 2002 BMW X5. THE CONTACT STATED THAT HE DID NOT SECURE THE VEHICLE'S HOOD LATCH WHEN HE PUT THE HOOD DOWN. THE CONTACT THEN DROVE THE VEHICLE AT 35 MPH, WHEN THE HOOD FLUNG UP. NO WARNING LIGHTS ILLUMINATED. BMW OF NORTH LIBERTY (525 MADISON AVE, NORTH LIBERTY, IA 52317) WAS CONTACTED AND MADE AWARE OF THE ISSUE. THE DEALER INFORMED THAT THEY COULD NOT COME TO A CONCLUSIVE DECISION AS TO DETERMINE IF THE VEHICLE WAS EQUIPPED WITH THE HOOD WARNING SYSTEM. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SHOCKS INSIDE THE HOOD HAD RIPPED LOOSE AND THE HOOD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT INFORMED THAT THE REARVIEW MIRROR WOULD ALERT, IF THE HOOD WAS OPEN AND THE COMPLAINT WOULD BE FORWARDED TO THEIR SAFETY ENGINEER, HOWEVER SINCE THE VEHICLE WAS NOT TAKEN TO A CERTIFIED BMW MECHANIC FOR ROUTINE MAINTENANCE, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 117,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 BMW X5
    - MARYVILLE, TN

    CAR WAS PARKED. I TRIED TO UNLOCK MY CAR WITH THE KEY FOB AND NOTHING HAPPENED. I UNLOCKED THE DOOR WITH THE KEY AND AFTER GETTING IN THE CENTRAL LOCKING SYSTEM WOULD NOT WORK. AFTER RESEARCHING THE PROBLEM I FOUND THAT THE GMIII CONTROLS THE CENTRAL LOCKING AS WELL AS OTHER ITEMS LIKE THE WINDSHIELD WIPERS, INTERIOR LIGHTS, SUN ROOF, AND REAR UPPER AND LOWER HATCH. I ORDERS A NEW ONE AND WHEN I TOOK THE OLD ONE OUT TO REPLACE IT I FOUND THAT IT HAD CAUGHT ON FIRE AND BLEW FUSE 14. IT APPEARS A THYRISTOR OR TIAC GOT TO HOT AND SET THE BOARD AND CASE ON FIRE. I HAD SMELT A PLASTIC SMELL EARLIER WHILE DRIVING SO IT MAY HAVE BEEN BURNING BEFORE I PARKED. I AM ATTACHING PHOTOS.

    Source: NHTSA WEB SITE
  • 2002 BMW X5
    - CARENCRO, LA

    TL* THE CONTACT OWNS A 2002 BMW X5. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL AT VEHICLE START-UP. THE CONTACT ATTEMPTED TO REPAIR THE VEHICLE INDEPENDENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V047000 (AIR BAGS). THE CONTACT SPOKE WITH MOSS MOTORS BMW (1401 SURREY ST, LAFAYETTE, LA 70501) WHERE THEY OFFERED NO ASSISTANCE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 153,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 BMW X5
    - FREEPORT, IL

    WAS DRIVING HOME AND MY DASH LIGHTS STARTED TO FLASH ON AND OFF AFTER I SHUT THE CAR OFF MY AND PULLED THE KEYS OUT MY LEFT REAR TAIL LIGHT STAYED ON THE NEXT MORNING MY BATTERY WAS DEAD. SO I PULLED THE BATTERY AND CHARGED IT NOW WHEN I CONNECT THE BATTERY ALL MY LIGHTS FLASH RANDOMLY WITH NO KEY IN IT. I HAVE NOT DRIVEN THE CAR FOR 3 MONTHS IT IS NOT SAFE AND THE NEAREST BMW SERVIES IS 40 MILES AWAY . I HAVE A RECALL FOR THE AIR BAG , BUT NOT TAKING A CHANCE ON DRIVING IT TO GET FIXED

    Source: NHTSA WEB SITE
  • 2002 BMW X5
    - WEST SALEM, WI

    THE DASHBOARD WENT DARK, ONLY GAUGE THAT WORKED WAS THE TACHOMETER WHICH I COULDNT SEE BECAUSE I HAD NO DASHBOARD LIGHTS. STOPPED VEHICLE AND TOOK THE KEYS OUT COULDNT TURN MY LIGHTS OFF HAD NO TURN SIGNALS,THE 3RD BRAKE LIGHT WAS ON ALL NIGHT LONG KILLING THE BATTERY I TRIED EVERY FUSE. ALSO MY HEADLIGHTS WOULDNT TURN OFF THE LIGHTING CONTROLS WERE USELESS, AND JUST KEPT SMELLING AN ELECTRONIC BURNING SMELL. I MANAGED TO DISCONNECT ALL THE LIGHTS EXCEPT THE 3RD BRAKE LIGHT. COULDNT DISCONNECT THE BATTERY BECAUSE THE LIFT GATE TO GET INTO THE BACK WOULDN'T WORK AND THE CENTER CONSOLE HAZARDS STUCK ON AND DOOR LOCKS DIDN'T WORK I HAD TO REMOVE THE GLOVE BOX AND ALL THE PANELING AND TRACK DOWN THE SMELL. TURNS OUT THE PROBLEM WITH THIS VEHICLE IS THAT THE RAIN MANAGES TO WORK ITSELF DOWN THE INSIDE OF THE A FRAME ON BOTH DRIVER AND PASSENGER SIDES OF THE VEHICLE ON DRIVER SIDE IT DESTROYS THE OBD MODULE BUT ON THE PASSENGER SIDE IT TRICKLES DIRECTLY INTO THE LCM LIGHTING CONTROL MODULE WHICH COMPLETELY TAKES YOUR EYES OFF THE ROAD WHEN YOU CANT SEE THE DASHBOARD YOUR HEADLIGHTS START STROBING ON AND OFF AND THEN HALF GET STUCK ON AND HALF JUST DONT WORK BUT WHEN YOU SPEND THE HOURS GETTING TO THE LCM TO FIND OUT IT HAS MELTED RIGHT INTO THE SIDE OF YOUR VEHICLE AND YOU CAN TELL IT WAS ON FIRE !! AND THIS HAS HAPPENED TO NUMEROUS PEOPLE ON THE BMW FORUMS IM JUST HAPPY MY 3 YEAR OLD SON WASN'T WITH ME. AND THE REAL KICKER IS THAT I HAVE NO VEHICLE NOW AND IT COST 600$ FOR A NEW LCM THAT HAS TO BE PROGRAMMED TO YOUR VEHICLE WHICH WILL COST ANOTHER 300$ WHEN I COULD HAVE HURT SOMEONE ELSE OR MYSELF WHEN YOU CANT SEE BUT YOU CAN SMELL SOMETHINGS BURNING ITS A HAZARD TO EVERYONE ON AND OFF THE ROAD .

    Source: NHTSA WEB SITE
  • 2002 BMW X5
    - TOOELE, UT

    TL* THE CONTACT OWNS A 2002 BMW X5. AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V047000 (AIR BAGS), THE HORN ACTIVATED ON ITS OWN. THE VEHICLE WAS TAKEN FIVE TIMES TO BMW OF MURRAY (LOCATED AT 4735 STATE ST, MURRAY, UT 84107, (801) 262-2479) FOR REPAIRS, BUT THE FAILURE RECURRED. AFTER THE LAST REPAIR, THE STEERING WHEEL WAS NOT ALIGNED AND THE CRUISE CONTROL DID NOT FUNCTION. ALSO, THE VOLUME CONTROL BUTTON AND HORN FAILED TO FUNCTION. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 150,368.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 BMW X5
    - MARTINSVILLE, VA

    RECEIVED A NOTICE FROM DMV OF VIRGINIA THAT THE AIR BAG IS RECALLED AND NEEDS TO BE REPLACED. UPON CALLING THE BMW RECALL LINE, THEY SAID THE RECALL IS NEW AND IS DATED JANUARY 2019. SET UP AN APPOINTMENT TO HAVE THE BAG REPLACED AT FLOW BMW IN WINSTON-SALEM, NC ON SEPTEMBER 13, 2019, THEY INFORMED THE BAG HAD ALREADY BEEN REPLACED AND THAT NO REPAIR WAS NECESSARY. I CHECKED MY RECORDS ON THIS VEHICLE AND THE AIR BAG HAS NEVER BEEN REPLACED. HOW DOES THIS MAKE SENSE WHEN THE RECALL IS DATED JANUARY 2019 AND MY VEHICLE HAS NOT BEEN SERVICED DURING 2019 BY A BMW DEALER.

    Source: NHTSA WEB SITE