2009 BMW X5 Complaints
View complaints related to 2009 BMW X5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 150 complaints submitted for the 2009 BMW X5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 BMW X5- SIGNAL HILL, CA
THERE HAVE BEEN TWO OCCASIONS THAT I HAVE CHANGED THE FUEL PUMP ON MY VEHICLE. IT IS EXTREMELY DANGEROUS THAT IT TURNS OFF SUDDENLY. I AM SO AFRAID THAT THIS MIGHT JUST HAPPEN WORST THING IS THAT THERE ARE NO LIGHT INDICATORS THAT WILL TELL YOU THAT THERE IS SOMETHING WRONG.
Source: NHTSA WEB SITE -
2009 BMW X5- SEATTLE, WA
LETTER FROM CONGRESSMAN PRAMILA JAYAPAL ON BEHALF OF CONSTITUENT REGARDING VEHICLE SAFETY RECALL THAT DEALER WON'T HONOR FOR HIS 2009 BMW X5. *LD THE CONSUMER STATED 5 MINUTES AFTER GETTING AN OIL CHANGE, THE FUEL PUMP FAILED LEAVING THE CONSUMER STRANDED.*JS
Source: FORWARDED FROM A CONGRESSIONAL OFFICE -
2009 BMW X5- SAN FRANCISCO, CA
I OWN A 2009 BMW X5 DIESEL. BMW HAS RECOGNIZED AN ISSUE WITH A SENSOR IN THE SELECTIVE CATALYTIC REDUCTION (SCR) ACTIVE TANK. THE TANK STORES DIESEL FLUID. DIESEL FLUID IS ADDED INTO DIESEL TO REDUCE THE AMOUNT OF EMISSIONS THAT IS RELEASED FROM THE VEHICLE. BMW EXTENDED THE WARRANTY FOR THIS PART BUT IT IS UNKNOWN HOW THEY DETERMINE THE AMOUNT OF THIS EXTENSION. MY VEHICLE IS OVER THE EXTENDED WARRANTY BY 4 MONTHS BUT UNDER THE MILEAGE LIMIT BY 40,000 MILES. THIS ISSUE SHOULD BE A RECALL CALL AND NOT AN EXTENDED WARRANTY WITH LIMITED TIME TO REPAIR THE ISSUE. I ATTEMPTED TO RESOLVE THIS WITH SEAN S. AT BMW CUSTOMER RELATIONS BY INFORMING HIM THAT THIS IS MY COMMUTER VEHICLE AND I HAVE TO DRIVE THIS CAR EVERY DAY. I ALSO INFORMED HIM THAT IF NOT RESOLVED THIS WILL LEAD TO A LARGE AMOUNT OF POLLUTION RELEASED TO THE ENVIRONMENT. SEAN S. ACTING AS A REPRESENTATIVE OF BMW NORTH AMERICA STATED THEY ARE ONLY CONCERNED ABOUT THEIR BUSINESS AND THEIR BOTTOM LINE AND ONLY WILL ASSIST ME IF I'M A LOYAL CUSTOMER. THEY VIEWED ME AS NOT A SMART BUSINESS MOVE TO FIX THE ISSUE AND INDICATED THEY ARE NOT CONCERN FOR THE ENVIRONMENT AND OK FOR ME TO CONTINUE TO DRIVE THIS CAR THAT IS PUTTING OUT 10X THE AMOUNT OF POLLUTION AS GAS. RESEARCHING THE INTERNET THERE ARE MANY BMW X5 OWNERS DRIVING THEIR VEHICLE WITH THIS DEFECTIVE SENSOR AND MANY USING HACKS TO TRICK THE ECU AND MANY USING ALTERNATIVE NON OEM PARTS AND FORCING A FITMENT. ALL OF THIS IS DUE TO THE LIMITED TIME BMW IS OFFERING TO FIX THIS ISSUE AND THE EXTREME COST OF THE REPAIR AT A BMW SERVICE CENTER.
Source: NHTSA WEB SITE -
2009 BMW X5- PITTSBURGH, PA
I HAVE 2009 BMW X5 XDRIVE 48I , 148700 MILE ON IT . I AM FACING A BIG UN SAFETY PROBLEMS WITH THE MALFUNCTION IN DRIVE IN TRANSMISSION AND AWD AND DSC HAVE MALFUNCTIONED. THIS PROBLEMS ON BMW X5 2009 IT'S FROM THE CAR AND THIS MODEL EXACTLY AND THIS PROBLEM HAPPENED WITH ME LAT WEEK AND THE CAR IT START OF WHEN I DRIVE IT SOMETIMES BY IT SELF AND DIDN'T KNOW WHAT TO DO I CANNOT HANDLE IT AND I NEED RECALL FOR THIS TO FIX IT AT THE DEALER NEAR ME PLEASE
Source: NHTSA WEB SITE -
2009 BMW X5- MIDDLE VILLAGE, NY
AFTER SITTING IDLE IN THE CAR FOR 5 MINUTES I DECIDED TO DRIVE OFF, THE STEERING WHEEL STARTED TO LOCK AND A BURNING SMELL CAME FROM THE AC, AFTER TURNING OFF THE AC THE STEERING WHEEL WORKED NORMAL BUT WHEN TURNING IT BACK ON THE SMELL CAME AND THE STEERING WHEEL LOCKED.
Source: NHTSA WEB SITE -
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2009 BMW X5- SAN JOSE, CA
TL* THE CONTACT OWNS A 2009 BMW X5. WHILE THE VEHICLE WAS AT A STOP, THE ENGINE REVVED HIGH AND THE HIGH TEMPERATURE INDICATOR ILLUMINATED. THE CONTACT ADDED WATER AND OIL AND CONTINUED DRIVING, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO BMW OF MONTEREY (831-920-0743, LOCATED AT 1 GEARY PLZ, SEASIDE, CA 93955) WHERE IT WAS DIAGNOSED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS 43,886. *AS THE CONSUMER STATED THE VEHICLE WAS REPAIRED AT OWNERS COST OF $1318. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 BMW X5- SAN JOSE, CA
BAD WATER PUMP AT 43886 MILES. BMW IS RECALLING X5 FROM 2008 THROUGH 2011 BUT WHEN I CALLED [email protected] THEY TOLD ME THERE IS NO RECALL ON THIS VEHICLE. HOW CAN BMW CALLS THEIR VEHICLES "ULTIMATE DRIVING MECHANICS" WHEN WATER PUMP FAILS AT 43886 MILES WHICH COST ME $1318.29. LABOR COST $803 FOR LESS THAN 1.5 HOURS WORK. BMW MUST ACKNOWLEDGE THE WATER PUMP FAILURE AT LOW MILEAGE.
Source: NHTSA WEB SITE -
2009 BMW X5- CORNELIUS, NC
THE ORIGINAL WATER PUMP HAS BEEN REPLACED THREE (3) TIMES IN FOUR (4) YEARS. EACH TIME THE WATER PUMP FAILED COOLANT STARTED LEAKING OUT OF THE PUMP AND THE LOW COOLANT INDICATOR ILLUMINATED ON THE DASH. THE VEHICLE WAS IN MOTION FOR EACH OF THE THREE (3) INCIDENCES. THE ORIGINAL PUMP WAS REPLACED IN 2015 AND THE THIRD PUMP REPLACED IN JUNE, 2019.
Source: NHTSA WEB SITE -
2009 BMW X5 SAV- HOFFMAN ESTATES, IL
LOST POWER WHILE CRUISING AT 60 M/HR. OTHER CARS ALMOST HIT ME WHEN I WAS TRYING TO MOVE TO THE SIDE FOR SAFETY CAUSING LOTS OF TRAFFIC. THEN WENT TO THE BMW DEALER (PATRICT BMW) IN SCHAUMBURG IL FOR DIAGNOSTIC AND FOUND OUT THERE WAS A PROBLEM IN THE FUEL SYSTEM ELECTRICALLY. THE WIRING HARNESS WERE MELTED , BLEW FUSE AND RELAY AND THEY SAID THE MOTOR ALSO BURNED OUT. I WILL ATTACHED DOCUMENT FROM THE BMW DEALER FOR MOE INFO.
Source: NHTSA WEB SITE -
2009 BMW X5 SAV- DANVILLE, CA
2009 BMW X5 DIESEL PASSIVE TANK FAILED. I TOLD THE DEALER AND CALLED BMW CUSTOMER CARE AND TOLD THEM THIS IS EMMISIONS RELATED AND THEY SHOULD HAVE REPLACED IT WHEN THEY REPLACED THE ACTIVE TANK A YEAR AGO. BMW DIESELS WILL NOT PASS SMOG DUE TO DEFECTIVE DESIGNS OF THE ACTIVE AND PASSIVE TANKS THAT CONTAIN DEF. THE SENSORS ARE LOCATED INSIDE THE TANK AND CANNOT BE REPLACED BY AN OVER THE COUNTER BMW PART. HENCE THE WHOLE TANKS HAVE TO BE REPLACED. BMW CUSTOMER SERVICE IS NOT WILLING TO HELP AND BASICALLY TOLD ME TO GO BUY ANOTHER BRAND WHICH I WILL AFTER OWNING 4 BMW. BMW SHOULD BE HEAVILY INVESTIGATED FOR DESIGNING A POOR EMMISIONS SYSTEM FOUND IN THE BMW X5 AND 335D DIESEL VEHICLES SOLD IN THE USA. SHAME ON YOU BMW FOR SCREWING YOUR LOYAL CUSTOMES.
Source: NHTSA WEB SITE