2010 BMW X5 Complaints

The contact owns a 2010 BMW X5. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated while driving approximately 35-40 MPH, the vehicle started overheating and an unknown warning light illuminated. The contact veered to side of the road and turned off the vehicle until the engine cooled down. The vehicle was taken to an independent mechanic where it was diagnosed that the PCV valve heater needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000. VIN tool confirms parts not available.

The contact owns a 2010 BMW X5. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated while accelerating from a complete stop at the stoplight, the vehicle hesitated. The contact smelled a burning plastic odor within the vehicle. There was no warning light illuminated. The contact stated that the vehicle had become inoperable. The vehicle was taken to an independent mechanic who was unable to replicate the failure. The dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 95,310. VIN tool confirms parts are not available.

The contact owns a 2010 BMW X5. The contact stated while driving 50 mph, she saw smoke exiting the hood. The contact stated the low coolant warning light was illuminated. The contact was able to park on the side of the road and call for roadside assistance. The contact states the smoke detained independently, once she turned off the vehicle. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic and was informed the radiator and the water pump was needing to be replaced. The contact called the local dealer and made them aware of the failure. The contact stated she purchased the radiator and the water pump from the local dealer but had the repairs completed at independent mechanic. The vehicle was repaired but she experience the failure for a second time. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available. The failure mileage was unknown.

My vehicle was covered under a 10 year BMW limited extended warranty to address factory defective bolts that caused a dangerous failure of the VANOS system (bolts backing out) - which can be read about in service bulletin SB-10057335-7958 or SI B01 10 14. I started experiencing the symptoms (warning lamps, rough engine, engine noise, stalling) outlined in this bulletin in 2018, then in 2020, after several failed repairs, I was made aware of the warranty. I immediately scheduled an appointment at my local BMW dealership (BMW of Rochester) and when they called to give me the diagnosis they told me that my car needed an oil change and that if I wanted them to check for the broken bolts they would need to take apart the motor, potentially costing me hundreds of more dollars in labor if the part in question (bolts, covered under warranty) was not broken. They told me the car was running as designed and not to worry about it. I spent the following year and a half attempting to fix persistent issues I thought were unrelated to the part in question. I recently replaced some major parts and upon the mechanic concluded to me that in fact the remaining issues could only be related to the part in question, and to have BMW take another look. I made a new appointment with the dealership to diagnose the issue once again, only this time explaining that I was confident they had misdiagnosed it originally. This time they did not threaten extra costs to take the motor apart and in fact told me it only took them 10 minutes to "scope" the motor with a camera. They confirmed the part in question is broken and are now charging me $6000 out of pocket to fix it, even though the part was under warranty just months ago, the first time I brought it to them. The part being broken makes my car unsafe to drive, and BMW recommends not driving it until it is fixed. BMW NA refuses to honor the warranty due to expiration, and the dealership is also refusing to pay for the repairs. Car is UNSAFE.

Headlight wiring loom insulation on both passenger and driver sides degrading heavily to the point of disintegration on touch. My driver side headlights have stopped working despite best attempts at isolating wires. I have received multiple headlight(low/DRL) warnings and errors because of this issue. It has been verified by countless independent mechanics and hobbyists on this generation of car with no aftermarket or OE solutions. I have since almost collided with objects in the road while driving at night due to this faulty manufacturing. I also fear for an electrical fire which is bound to happen due to exposed wiring. This has been happening for a few months with no improvement and further degradation. I have not had it inspected by BMW.

The contact owns a 2010 BMW X5. The contact stated that while his wife was driving at 55 mph, the engine temperature warning light was illuminated. The contact's wife pulled over to a service station to let the engine cool off before restarting the vehicle. The vehicle was taken to an independent mechanic and diagnosed as a water pump failure. The dealer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.

Bridgestone Dueler 255/50R19 107H runflat, DOT EJVUDJE2013 Tire failure: local tread separation in a valley between road contact ridges. Tread separation from underlying belts suggest manufacturing defect. No human life was in danger due to early detection of the fault

Front passenger seat occupancy mat (OC3) problem safety code. Supplemental Restraint System (SRS/AIR BAG SYSTEM) I contacted BMW OF NORTH AMERICA and they stated my 2010 BMW X5 is to old, one way to look at it. I requested assistance and BMW will not help out. I am the original owner and MY VEHICLE is garage kept. This air bag will not deploy and the passenger could be killed and or injured in a accident.

SRS failure on the passenger front seat air bag. BMW has many safety issues with the Code OC3. Passenger seat occupancy mat failure, seat pad requires replacement at a cost of $2,000 BMW is aware and is tone deaf to this safety defect. BMW should care about people possible dying from the airbag failure to deploy.

Passenger Seat Occupancy Mat is not working when a passenger is seated in the car. The result is the SRS Air Bang will not deploy in a auto accident. The vehicle was taken to a BMW Dealer Service Department and all they did was reset the code. The problem never was resolved, because the SRS warming light comes on when there Is a passenger sitting in the passenger seat. I am scared to permit anyone from sitting in the seat. I contacted BMW OF North America and they stated only the 2005-2008 models are being repaired by BMW. INDEPENDENT IMPORTED CAR SERVICE STATED THIS IS A COMMON PROBLEM ON THE 2010 BMW X5 models…….the faulty code is OC3. Please help me, thank you.