2016 BMW X5 Complaints

While running house errands April 26,2024, late in the afternoon around 4:15 pm to 4:30 pm or so estimated BMW X5 suddenly shutdown in the middle of road from a major stop light intersection with no warning signs displayed on the dashboard no display of any indicators on the dashboard just suddenly shutdown car would not move & could not operate the car : many cars behind us were inconvenienced & some drivers pissed off since I was blocking traffic Called towing services & got the the car finally moved physically to our home address : hazard signal could not be operated due to shutdown off the car Very scary & a major safety concern for me & wife due to this incident on top creating a very stressful situation & scenario for road conditions due to the car incident How can a car suddenly shutdown & not able to operate it w no warnings for any driver ? I was driving the car when this incident took place Please investigate this matter as it’s very concerning from a risk & safety matter

Vehicle looses power with " Powertrain Malfunction' displaying on the dashboard. Several codes for the Hybrid Battery failure. Per BMW USA, Hybrid System has 8 years 80000 mile warranty. BMW USA and or authorized BMW Dealership does not want to honor the warranty, claiming the Hybrid Battery might have been OVERUSED. Vehicle only has 65K miles and it is within the warranty period.

Hello, I took this vehicle in for a service at 100,000 miles. Part of that service was to change the transmission fluid. While the BMW dealership replaced the fluid, they found that the level was higher than it should have been. They voluntarily removed the transmission, and found that the electric drive buffer spring had been making extremely excessive contact with the transmission, so much so that the buffer spring had worn a hole in the transmission casing. Not a single code, or check engine light had illuminated saying there was anything wrong with any part of the transmission. The only reason this was found was because of regularly scheduled preventative maintenance. After discussing options with the BMW dealership, their recommendation was to put it back together as is, drive it to somewhere like CARMAX, and trade it in with the issue, since it was not showing any faults, codes, or errors with the transmission. The BMW dealership also stated this is not the first X5 edrive that they have seen with the exact same problem, so there is the start to a trend with this vehicle. The transmission could have failed even more catastrophically while driving at highway speed, with no indications that a long term problem was occurring within the transmission, as there is no sensor or error that is being monitored for this type of failure. Although the problem was found at 100,000, the BMW service has stated this issue must have been going on for a significant amount of time for the significant amount of damage. Thank you for your time and consideration in this matter. I am really shook up that my family was driving what I thought was a very safe vehicle with a ticking time bomb underneath it. Please please look into this. I am a helicopter pilot in the USAF, as well as Mechanical Engineer, and everything I know about vehicles and systems tells me this is a serious problem. [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The engine light came on while I was 250 miles from home and on a Saturday. Was able to contact my dealer's service department who said to drive home and just monitor for any issues and hopefully it will be ok. I brought the vehicle in for diagnostic check following week. Faults were for the diesel particulate filter sensor and recommended $1300. replacement. They couldn't tell me if this part would impair the driving ability of the vehicle, but the cost seemed excessive for a sensor so I haven't made the repair yet (nor driven far) pending checking more into this. They said the vehicle may go into limp mode at any time which would be a safety issue. This sensor has been on a limited warranty extension-10 years/120,000 miles for the same model/engine as mine for 2014-2015 models (mine is 2016). [XXX] with 2016 X3 added in 2019. I have to ask why the 2016 yr with a faulty sensor like mine is not part of this extended warranty?? My vehicle has 80K miles and 8 yrs old.and the dealer says the part is faulty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The electronic A/C compressor destroys itself internally on BMW hybrid and electric vehicles and should be considered defective. The A/C compressor is used to cool the cabin as well as the high voltage battery packs, and is considered an emissions component warranties for 7 years or 70,000 miles. Without a functioning A/C system the vehicle cannot charge or use the high voltage batteries. If the electric A/C compressor fails it could cause the high voltage battery system to overheat and risk of fire. I just had it replaced at 75,508 miles before it completely failed and there are plenty of other owners of BMW hybrid or electric vehicles experiencing the same.

Service Repair light is on indicating there is an issue but when you go to check there is no issue showing. I checked into the BMW service In Southampton with a complaint that the time on the dashboard wasn’t synching for daylight time savings. They said they’ll troubleshoot it. They did a hard reset with the battery and gave me the car back with service light on which wasn’t on when I drove into the service. I had the car serviced for 60k miles and they said this is a typical issue with 2016 BMW with electrical malfunction and it would cost anywhere from $200-$2500 to fix it. Now I am unable to get alerts on my vehicle. This is a big safety issue for me and my family as well as other vehicles on the road if anything goes wrong with the car, I won’t know what is the issue.

2016 BMW X5. CONSUMER WRITES SEEKING REIMBURSEMENT FOR DEF TRANSFER PUMP REPAIR.

I have received two emails from two different shop foreman’s. One from Niello BMW and the other BMW Fairfield. They both said the malfunctions I am experiencing- slipping, delay in accelerations- is the way BMW manufacturer made the car. One foreman said all the cars like mine he has driven have the same issue. It is a hybrid that needs the hybrid battery to have charge to not experience these malfunctions, but the car was not made to allow me to have constant battery charge as it only lasts up to 14 miles for 2016 X5 40e hybrid. I’ve been in situations where charging is not possible- like on vacation at a hotel with no way to charge car. Due to this, I have to deal with these malfunctions that BMW says is not fixable. This has put me in situations where I’m at risk of an accident because my car won’t properly accelerate when I need it to. The approximate date I’ve given is only one situation, but has happened several times before and after.

My bmw x5 40e is having issues accelerating from a dead stop. My safety was put at risk because I was stuck in the intersection going very slowly even after put the accelerating pedal to the floor. It did not properly engage until I got to the other side of the intersection and the stoplight went back to red. It has happened several times after. BMW North America stated that they could not duplicate but the foreman actually did feel it when pulling the car up the day I was to pick it back up and recorded the issue. There were no warning lamps or faults and still do not show any faults, though it still has the same issue. BMW North America Engineer was shown a video I recorded of it in a parking garage going to 4000 rpm but speed remaining under 10 mph for proof after they returned the car to me and he still states “vehicle is operating as designed”. I noticed 2016 bmw x5 40e has a recall on it but only for those produced 7/2015-9/2015, mine was produced in 2/2016. Yet, when reading the recall my car acts very similar to the discription. This is a safety hazard because it puts me at an increased risk of a crash. I cannot get my car worked on because BMW of North America says nothing is wrong with it and won’t allow it to be fixed. We have tried talking to several people with bmw North America and they either say nothing can be done or stop communicating with us. I’ve tried communication through both email and phone.

"Driver restraint malfunction" appeared on the vehicle's dashboard. Brought car to dealership for investigation,and they suggested replacing the unused airbag with a new airbag.