2017 BMW X5 Complaints
View complaints related to 2017 BMW X5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 70 complaints submitted for the 2017 BMW X5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2017 BMW X5- Medina, OH
The vehicle’s gas tank has a leak on top the cabin fills with the smell of gasoline. After a smoke test was done, the test showed a leak coming from the top of the tank between the tank and the inlet for gasoline refill.
Source: NHTSA WEB SITE -
2017 BMW X5- Greenwood, LA
I purchased (2) Scorpion Pirelli Verde run flat 255/50R19 107H MS All Season tires from Orr BMW, Shreveport Louisiana on 02/10/2023. On 02/20/2023 in less than 15 miles from home I got a low pressure notice and proceeded to the stop and put air in the tire so that I could return the car home. Upon exiting my vehicle I could hear the air leaking from the tire but a visual inspection did not show any cuts, nails, or punctures. I called Orr and was told to bring the tier/car in. I had to pay ($250) to have the vehicle towed to them and was charged $82 by Orr to mount and balance a replacement tire. I was told that the tire had a cut in it but was never shown. On my way to work this morning and the other tire that was purchased on 02/10/2023 is registering low tire pressure. So it appears that the (2) tires purchased are defective tires!
Source: NHTSA WEB SITE -
2017 BMW X5- Caguas , PR
Second time rear suspension dropped, less that 30K miles since last repair. On December 15th 2022, my car suspension dropped and my ride got bouncy. If this condition had ocurred in a high speed highway it can make the driver to lose control of the vehicle and possibly have an accident. The unit was taken to the Service Center and was diagnosed with exact same parts that were replaced the first time. I reached BMW USA and explain the timeline in which both events happened. First Incident: 02/14/ 2020 Mileage:48661 Second Incident: 12/15/2022 Mileage:78641 They didn’t recognize this as a manufacturing defect in parts or system and they offered a 50 % discount in the repair. I think this a defective system and it has been demonstrated by its recurrence. No notification message was displayed prior to the incidents Please find attached evidence of first and second estimates showing the same parts.
Source: NHTSA WEB SITE -
2017 BMW X5- Caguas, PR
Restraint System Notification message: Fault in Airbag, belt tensioner or belt force limiter. Service center advised air bag might not deploy if not fixed. This could result in death or injury during a car accident. They provided an estimate with the description of cabling correction and the service advisor also told it has to do with a resistor and low voltage in the unit. This notification message first appeared when the car was under the warranty and they fixed it but then it happens again, showing that this is a recurring problem of this unit.
Source: NHTSA WEB SITE -
2017 BMW X5- Newark , NJ
Blower motor doesn’t work and BMW Has discontinued the part. So I have to form or heat or ac flow in my car
Source: NHTSA WEB SITE -
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2017 BMW X5- Centerton, AR
Hi, I have bought BMW x5 2017 from certified dealer in Nov 2020. From the beginning, vehicle is giving me problems. I spoke with BMW customer care and they are not helping me much. Below are the problems that vehicle has given me. They are so many other problems but I am noting the major problems. 1. Vibration during acceleration 2. The rear suspension got broke 3. Vehicle stopped on the road while traveling with an infant. Problem they said is fuel is not pumping into engine. They confirmed tank has 3/4th of gas. So that’s the problem with the vehicle. - they left us on the road for 4-5 hours until they tow the car. - my family including 3 months old baby has to get shelter inside a gas station for almost 12 hours until I get a rental car because they didn’t give loaner vehicle or not provided any help to rescue my family to bring to safe location. 4. The air suspension completely broke while traveling from Baton Rouge. Which caused back pain problem to my wife who recently has c-section. I am still dealing with her back pain treatment after that. And they took more than 20 days to repair and give the car back. I got an old Dodge Journey as a loaner from rental agency. Why do I need to pay for luxury car if I have to drive a Dodge Journey. 5. During the problem 3, BMW service center said fuel wasn't pumping into the engine and they said they fixed the issue. Again on August 14th 2022, vehicle was broken due to fuel pumping issue while I was in a city which is 2 hours from where I live. vehicle stopped on highway without any notice. They could have saved me and my family lot of stress and health issues if they supported us well and inspected the vehicle before selling us. They looted our money and played with us emotionally and caused physical and mental damage by doing it. I had to rescue my 3 months old baby because of this vehicle which stopped on high way during hottest season of summer mid June 2021. Your help is much appreciated in this regard.
Source: NHTSA WEB SITE -
2017 BMW X5- Fountain Valley, CA
The contact owns a 2017 BMW X5. The contact received notification of NHTSA Campaign Numbers: 21V586000 (Fuel System, Diesel) and 21V907000 (Fuel System, Diesel) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failure. The contact stated that while driving approximately 40 MPH, the vehicle suddenly stalled with an unknown warning light illuminated. The vehicle failed to restart and was towed. The approximate failure mileage 75,000. Parts distribution disconnect.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 BMW X5- Coconut Creek, FL
Failure of emission system. SCR active tank failed at 66K miles. Manufacture warranty does not cover the fix.
Source: NHTSA WEB SITE -
2017 BMW X5- Lake Havasu , AZ
Fuel Tank Ventilation failed in my 2017 BMW X5 XDrive 40E at around 93k miles (ODO). The problem has been confirmed by the dealer and this is creating fuel odor and undesired gases to be leaked out of the system
Source: NHTSA WEB SITE -
2017 BMW X5- White Plains, NY
When the vehicle is exposed to heat, the seat belt does not buckle. The release button stays jammed and the seat belt does not fully secure. The light goes off but the seat belt will release with some tension. It only happens when the car is hot. It could seriously put people at risk if it is not addressed.
Source: NHTSA WEB SITE