2025 BMW X5 Complaints

View complaints related to 2025 BMW X5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 60 complaints submitted for the 2025 BMW X5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2025 BMW X5
    - New Hyde Park, NY

    The rear cross traffic alert on this vehicle either does not work at all or, when it does work, it is ineffective in warning the driver. I brought the vehicle into my BMW dealer and they told me that it is operating as intended. In most cases, when backing out of a parking space or my driveway, I get no warning at all. In some cases, I did get some faint warning that was not obvious enough to actually get my attention. Many times, when I was backing up, I almost was hit by a passing car because I expected to get a warning and did not. There is a very large number of complaints about this problem on the internet. Unfortunately, I did not see these complaints before buying the vehicle. Had I known that this safety feature was ineffective in what it was designed to do, I would not have bought the vehicle. I am actually considering selling vehicle after only 7 months of ownership and taking a loss as a result of this problem. If there is a loss to be taken, it should be by BMW not me as the consumer. I believe that BMW has committed fraud with respect to rear cross traffic alert. They falsely represent that the vehicle has rear cross traffic alert which is a material fact known by them to be false. Buyers, to their own detriment, rely on this false representation in deciding to buy the vehicle. The buyer is not getting an important safety feature that they paid for and the absence of the safety feature puts them at risk of a collision.

    Source: NHTSA WEB SITE
  • 2025 BMW X5
    - Monroe Township, NJ

    While driving this new 2025 BMW X5 M60i vehicle with only 6200 miles, all of a sudden battery failure indicator came on in the middle of traffic, followed by drivetrain failure / malfunction indicator came on. BMW roadside assistance was contacted, and advised me to have vehicle stopped and pulled over immediately and towed. Situation was dangerous as the traffic was flowing at 40 mph. Vehicle Eventually totally lost power. It was towed to local BMW dealership where it was purchased from. The dealership service department was able to reproduce the issue, confirmed that it was a cracked transmission casing, resulting in fluid leak, causing electrical failure and leading to mechanical failure. BMW head office was contacted By the dealership service department and new transmission was requested. Please refer to pages 3 and 4 of the service report attached for details. This is a brand-new vehicle, bought directly from dealership 5 months ago, and had been driven with caution and care. No prior indicators were ever noticed. My safety and safety of nearby vehicles was compromised due to the fact that power was suddenly lost and engine failure unexpectedly occured at such low mileage in fastr flowing traffic. It is incomprehensible that a brand-new vehicle such as this would all of a sudden develop a serious malfunction without prior warning, and have a cracked / broken transmission casing which was found to be leaking fluids. It seems it was defective to begin with.

    Source: NHTSA WEB SITE
  • 2025 BMW X5
    - Southbury, CT

    NHTSA issued a recall (#24v-104) in Feb of 2024. As yet (1 1/2 years later), no remedy is available. How long must I be at risk of a motor vehicle accident before a solution is available?

    Source: NHTSA WEB SITE
  • 2025 BMW X5
    - Carson, CA

    The contact owns a 2025 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2025 BMW X5
    - Biloxi, MS

    The contact owns a 2025 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes Hydraulic). The contact called the dealer, who confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact a second notice would be provided when parts became available. The contact had not experienced a failure.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2025 BMW X5
    - North Kingstown, RI

    The contact owns a 2025 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic). The contact was informed by the dealer that parts for the recall repair were only available for newer vehicles. The manufacturer was made aware of the issue and informed the contact that parts were not yet available for the vehicle. The contact had not experienced failure.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2025 BMW X5
    - Alvarado, TX

    BRAND NEW X5 BMW 50E CAME TO A STOP AND ENTIRE CAR WENT DEAD. NO START, LIGHTS, IN TOTAL DARKNESS WITH NO EMERGENCY LIGHTS. DASH SCREEN DID SHOW A DRIVE TRANE MALFUNCTION BEFORE IT TOTALLY DIED. CAR WAS REPAIRED AFTER 2 MONTHS AND REPLACEMENT PARTS MALFUNCTION. CAR STILL HAS ELECTRONIC ISSUES AND HAS BEEN IN THE SHOP 3 TIMES SINCE MAJOR FAILURE. SAFETY ISSUE WITH NO EMERGENCY LIGHTS AND IF I HAD BEEN DRIVING AND VEHICLE WENT DEAD I WOULD HAVE HAD A CRASH.

    Source: NHTSA WEB SITE
  • 2025 BMW X5
    - Wadsworth, IL

    This 2025 SUV X5 xDrive50e the hybrid battery will over heat in hot weather temperatures therefore the battery will not charge with the issued 110 plug in home charger. BMW was aware of this malfunction and never warned or recalled the information to customers. This vehicle will not allow climate control features to work because there is no charge on the battery as well. The vehicle can overheat and could shut down and this problem was never disclosed to customers. The vehicles were selling in 2024.

    Source: NHTSA WEB SITE
  • 2025 BMW X5
    - Phoenix, AZ

    The SUV has been in the dealer service center twice. BMW includes a charging cable a dual 110v/220v intended to charge the car as it is a plug in hybrid. Per the dealer the charging cable and the car are working as intended however when plugged in it will loose charge not gain it. The problem with this is the car will not remote start/ pre-condition in the hot Arizona sun without the battery having a charge on it. The design is a heat pump which runs on battery not the ICE. The charger is not able to keep up with the electrical demand of the charging system while plugged into a 110v outlet even suppling up to 20A. There is no formal literature about the charging cable being unable to charge the battery when the temperature is more than 90 degrees outside. The dealers suggestion is to install a separate paid for 220v charger (-/+ $2,000). The safety issue is the car will not cool sufficiently for a child to be in the car.

    Source: NHTSA WEB SITE
  • 2025 BMW X5
    - Hendersonville, NC

    The contact owns a 2025 BMW X5. The contact stated upon starting the vehicle, several unknown warning lights were illuminated. Additionally, the contact stated that there were twenty-one failure codes displayed on the infotainment system screen. The contact stated that upon starting the vehicle the following day, no warning lights were illuminated. The contact stated that a dealer mobile technician arrived to the residence, and the vehicle was driven to the dealer, where it was diagnosed that an improper coding of the electronic modules had caused the Digital Motor Electronics (DME) to not communicate. The contact was informed that the electronic modules needed to be recoded. The DME data was cleared, and the DME was reprogrammed. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 3,165.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE