2009 BMW X5 Complaints

View complaints related to 2009 BMW X5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 150 complaints submitted for the 2009 BMW X5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 BMW X5
    - PORT ST LUCIE, FL

    3-2-19 I BROUGHT CAR TO BMW IN FT PERCE, FL FOR 4 RECALLS WHICH THEY DID. THERE WAS A PASSENGER AIR BAG LIGHT ON AFTERWARDS WHICH THEY SAID THEY WOULD NOT FIX UNDER RECALL. I HAD A LICENSED ASC MECHANIC SCAN THE CAR AND IT CAME UP OC3 SEAT MAT FAULT. I LOOKED UP THIS AND THERE WAS A CAMPAIGN APRIL 2009 WHICH SPECIFICALLY STATES ON THE 1ST PAGE UNDER SITUATION THAT AIR BAG WARNING LIGHT ISSUE IS EXTENDED 10 YEARS WITHOUT MILEAGE LIMIT. I CALLED BMW HEADQUARTERS 3-25-19 AND FILED A REPORT, THEY TOLD ME MY VIN# WASN'T RECALLED BUT I SAID IT IS FOR THE PASSENGER SEAT MAT THAT WAS RECALLED APRIL 2009 AND THIS SHOULD BE COVERED IF IT IS THE SAME PROBLEM. THEY TOLD ME THEY WOULD ESCALATE IT. TODAY, 3-26-19, I RECEIVED A CALL FROM ANOTHER BMW REP AND THEY SAID THEY WERE WORKING ON IT BUT THEY WOULD PROBABLY NOT COVER IT DUE TO THE AGE OF THE CAR AND MILEAGE. I TOLD THEM, "NO,, YOUR APRIL 2009 RECALL SAYS IT WAS EXTENDED 10 YEARS WITHOUT MILEAGE LIMIT, SO IT SHOULD BE COVERED". THIS IS A SAFETY ISSUE AND IF OTHER SAME MAKE,MODEL, YEAR WERE RECALLED FOR THE SAME PROBLEM I AM HAVING THEN THEY NEED TO FIX MY CAR AT THEIR COST. I NEED YOUR HELP IN GETTING THIS CAR RESOLVED AS I JUST RECENTLY BOUGHT IT.

    Source: NHTSA WEB SITE
  • 2009 BMW X5
    - PORT ARTHUR, TX

    WHEN THE VEHICLE IS IDLE IT WILL HAVE A WHITE SMOKE THAT COMES OUT THE TAIL PIPE. ALSO LOOSING ANTI FREEZE FREQUENTLY

    Source: NHTSA WEB SITE
  • 2009 BMW X5
    - SOUTH GATE, CA

    TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE FUEL CAP WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MCKENNA BMW (LOCATED AT 10900 FIRESTONE BLVD, NORWALK, CA 90650, (562) 219-4570), BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE) AND THE FUEL PUMP WAS ALSO REPAIRED UNDER WARRANTY AT MCKENNA BMW; HOWEVER, THE REPAIRS DID NOT CORRECT THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 74,025.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 BMW X5
    - NEW PORT RICHEY, FL

    TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V336000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FERMAN BMW (31400 US HWY 19 N, PALM HARBOR, FL 34684, (727) 400-3542) STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 BMW X5
    - DALY CITY, CA

    MY 2009 BMW X5 IS EXHIBITING THE SAME ISSUES LISTED ON THE NHTSA CAMPAIGN NUMBER 13V339000 RELATING TO THE 'FUEL FILTER HEATER/ POSSIBLE FIRE' ISSUE. ALTHOUGH THE MAKE, MODEL, AND YEAR ARE EXACTLY AS LISTED ON THE NHTSA RECALL 13V339000 FOR SOME REASON MY VEHICLE'S VIN IS NOT LISTED ON THE RECALL NOTE. I PLEADED WITH THE BMW DEALERSHIP TO REPAIR THIS SAFETY ISSUE DUE TO THE FACT THAT THE MAKE MODEL AND YEAR ARE THE SAME TO NO AVAIL. MY VEHICLE HAS A WARNING LIGHT INDICATING I HAVE THE ISSUE WITH THE HEATER AS WELL AS BATTERY DRAIN ISSUES RELATED TO THE HEATER STAYING ON NOT BY DESIGN. PLEASE ASSIST ME WITH ADDING MY VEHICLE VIN TO THE RECALL BEFORE SOMEONE GETS HURT. THANK YOU.

    Source: NHTSA WEB SITE
  • 2009 BMW X5
    - BOWIE, MD

    ENGINE FAILURE WITH LOSS OF OIL PRESSURE AND PISTON ROD BREAKING OFF THE CRANK CASE WHILE DRIVING ABOUT 60-65 MPH ON THE HIGHWAY

    Source: NHTSA WEB SITE
  • 2009 BMW X5
    - LOMITA, CA

    I AM SMELLING EXTREMELY DANGEROUS FOR HEALTH EXHAUST FUMES INSIDE THE CAR WHILE DRIVING. THE MORE THE CABIN HEAT IS APPLIED, THE MORE EXHAUST SMELL IS NOTICEABLE. I FOUND MANY FORUMS ONLINE RELATED TO THE SAME ISSUE ON 2009 AND UP DIESEL POWERED BMW X5 XDRIVE35D. PEOPLE ARE COMPLAINING ABOUT FAULTY EGR COOLERS, LEAKING TURBOS ETC. THIS PROBLEM NEEDS TO BE ADDRESSED AND CORRECTED. THANK YOU.

    Source: NHTSA WEB SITE
  • 2009 BMW X5
    - LINCOLN, CA

    TL* THE CONTACT OWNS A 2009 BMW X5. WHILE DRIVING 40 MPH, THE CONTACT WAS INVOLVED IN A MULTIPLE VEHICLE COLLISION. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BACK, NECK, AND PELVIS INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE DRIVER OF THE OTHER VEHICLE WAS NOT INJURED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 BMW X5
    - GREENSBORO, NC

    I BOUGHT MY 2009 BMW X5 VEHICLE IN JUNE 2018, WITH APPROXIMATELY 61,630 MILES AND A LIMITED WARRANTY WITH 'POWER TRAIN COVERAGE', WHICH INCLUDED 'ENGINE, TRANSMISSION, FRONT WHEEL DRIVE, AND REAR WHEEL DRIVE'. IN MID-OCTOBER 2018, MY VEHICLE BEGAN SHOWING THE 'LOW COOLANT LEVEL' LIGHT AND 'LOW OIL LEVEL' LIGHT. I CALLED THE FLOW BMW DEALERSHIP FOR SERVICE AND TOOK MY VEHICLE IN FOR SERVICE ON 10/19/18. FLOW BMW DIAGNOSED A LEAK IN THE RADIATOR. AFTER CONTACTING THE WARRANTY COMPANY (ASSURE) THE WARRANTY COMPANY INFORMED THE SERVICE MANAGER THAT THEY WOULD NOT COVER THE COST OF A NEW RADIATOR ($1,300.00) BECAUSE IT WAS NOT COVERED BY THE LIMITED WARRANTY UNDER 'POWER TRAIN COVERAGE'. THE RADIATOR IS ONE OF THE ENGINE'S UNSUNG HEROES. IT'S RESPONSIBLE FOR ESSENTIAL HEAT EXCHANGE FUNCTIONS IN YOUR CAR'S COOLING SYSTEM. THE NORMAL OPERATING TEMPERATURE OF THE AVERAGE CAR ENGINE IS AROUND 190-210 DEGREES FAHRENHEIT. WITH A DEFECTIVE RADIATOR, THE INCREASED HEAT STARTS TO WEAR ON OTHER ENGINE COMPONENTS, AND THE RESULTING STRESS CAN SHORTEN ENGINE LIFE DRAMATICALLY. THE COOLANT SYSTEM IS ABSOLUTELY CRITICAL TO KEEPING THE ENGINE RUNNING. THIS IS A DANGER TO THE DRIVER AND TO OTHERS ON THE ROAD. THE RADIATOR ISSUE AND INEVITABLE ISSUE WITH THE ENGINE CAN CAUSE SERIOUS INJURY TO OTHER DRIVERS ON THE ROAD IF THE VEHICLE'S ENGINE SEIZES ARE STOPS IN THE MIDDLE OF TRAFFIC. AFTER SOME RESEARCH, I LEARNED THAT OTHER BMW CUSTOMERS HAVE COMPLAINED ABOUT THE RADIATORS IN BMWS FROM THE YEARS 2007-2013 (DOCUMENTS ATTACHED). AGAIN, THE RADIATOR IS A VITAL PART OF ENSURING THAT THE ENGINE RUNS APPROPRIATELY, AND IF THERE IS EVIDENCE OF CONSISTENT LEAKING WITH BMW VEHICLES WITH VERY FEW MILES DUE TO A MANUFACTURING ERROR, THEN THIS PROBLEM SHOULD BE CORRECTED. PLEASE SEE ATTACHED DOCUMENTATION FOR MORE INFORMATION.

    Source: NHTSA WEB SITE
  • 2009 BMW X5
    - PORT ST. LUCEA, FL

    2009 BMW X5 35D VEHICLE STARTED TO DISPLAY VARIOUS MALFUNCTION CODES GOING INTO LIMP MODE SEVERAL TIMES IN THE MIDDLE OF TRAFFIC LOOSING POWER OR SUDDEN SHUT DOWN OF ENGINE ESPECIALLY GOING OVER PUMPS OR ROUGH AND UNEVEN SURFACES SMOKE WAS SEEN COMING FROM UNDER HOOD. VEHICLE EVENTUALLY HAD A NO STARTING CONDITION. LAST DISPLAY ON IDRIVE SAID IGNITION MALFUNCTION. MECHANIC FOUND MAIN ENGINE HARNESS AT BACK OF CYLINDER HEAD WAS BURNT FROM THE ENGINE HEAT CAUSING THE INSULATION ON THE WIRES TO BE MELTED AND IN TURN WELDED THEMSELVES TOGETHER,USED WIRE HARNESS WERE PURCHASE TO REPLACE DEFECTIVE HARNESS BUT THEY ALL HAD THE SAME PROBLEM AFTER CONTACTING THE DEALER ABOUT UPDATED HARNESS TO CORRECT PROBLEM THE DEALER ADMIT THAT THEY DO KNOW ABOUT THIS ISSUE BUT THERE IS NO RECALL FOR IT. THIS IS A FIRE HAZARD AND SOMETHING SHOULD BE DONE BY THE MANUFACTURER TO CORRECT IT NEW HARNESSES WILL BE BURNT JUST LIKE THE OLD ONES IF IT'S NOT RECTIFIED

    Source: NHTSA WEB SITE