2015 BMW X5 Complaints

The contact owns a 2015 BMW X5. The contact stated while driving 50 MPH, the vehicle stalled with the drivetrain warning light was displayed. Due to the failure, the vehicle was towed to an independent mechanic, and it was discovered that the chain connected to the high-pressure fuel pump fractured and bent the valves. The mechanic diagnosed the vehicle with engine failure due to the malfunction. The mechanic notified the manufacturer of the failure and was informed that there were no recalls on the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 113,000.

The car currently has 28,899 miles to date. Mid November 2023, the dashboard indicated that there was a default with the safety system. I took the car to the authorized service center and their diagnostics indicated as follows: Faulty crash safety module. The recommendation was to replace and program ACSM control unit. Since this was a matter of my personal safety I had to pay $2100 to fix it. The second issue was the sunroof not closing. The diagnostic found the following problems: excessive corrosion on sunroof cassette it to fail ( water entering the sunroof).

The fuel pump catastrophically failed and caused the vehicle to suddenly break down (engine stall) while driving 65 mph on the freeway. There is metal in the system according to the mechanic. Numerous parts will need to be replaced and in essence the car no longer has value because of the number and severity of issues experienced. Mileage is 160,000. I see that two recalls have been put forth for similar issues for BMW X5’s produced around the same time as mine (Campaign IDs 21V586000 and 21V907000) but the recalls for some reason don’t cover my specific VIN. I think the recalls should also cover my VIN.

There was a recall on my 2013 BMW in January 2022. In the recall letter it was mentioned that the they would notify me when the recall repairs were available. I called my local BMW service center in July 2022 to ask if the part was available. It was stated that the part was not available. The representative stated what was in the recall letter, which was. "this time. We will notify you with a follow-up letter as soon as we are able to perform this safety recall. What could happen? The engine’s Exhaust Gas Recirculation (EGR) Cooler could develop an internal leak. Cooling fluid could mix with typical diesel engine soot deposits. With high temperatures normally present in the EGR module, this might result in smoldering particles. In some cases, these particles could contact the engine intake manifold and create small holes due to melting. If this occurs, it would increase the risk of a fire. Your vehicle may be experiencing this issue if one or more of the following occurs; a reduction in engine power, a warning symbol indicating a loss of engine coolant, an unpleasant odor (e.g., exhaust) and/or an unusual noise from the engine. If this occurs, carefully move away from traffic and pull over to a safe location as soon as possible. All occupants should carefully exit the vehicle and move to a safe location away from traffic. Do not continue to drive the vehicle. SAMPLE If you are not the only driver of this vehicle, please advise all other drivers and passengers of this important information." My daughter was driving the car an almost home when she started to smell burning and minutes later saw smoke and flames. She got out of the call and called 911. The care was a total loss, due to this recall and BMW is taking no responsibility for the loss. She is still recovering from the incident and I would like to take action against BMW. I have the police and fire department report from the town of MIlton.

Engine and engine cooling: exhaust system: emission control: gas recirculation valve (egr valve)melting intake manifold

The contact owns a 2015 BMW X5. The contact stated that while his sister was driving approximately 35 MPH, the vehicle lost power steering functionality. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the steering mechanism needed to be replaced. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 16V704000 (Steering) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 60,000.

My vehicle has a check engine light with the following codes: 24BC00 - Injector, cylinder 5, zero-quantity adapation: Activation duration correction too high 24BF00 - Injector, cylinder 2, zero-quantity adapation: Activation duration correction too high 24BD00 - Injector, cylinder 3, zero-quantity adapation: Activation duration correction too high Per bulletin SIB 01 09 19, I am aware that the manufacturer's warranty has been extended to 10 years/120,000 miles for F15 (X5 xDrive35d) models produced from 1/5/16-9/2/17 and that my car was produced prior to those dates. I am also aware that this extension applies to F10 (535d XDrive Sedan) using the same N57T Engine that my 2015 X5 xDrive 35d has. I am asking for the model year dates to be reviewed and model year 2015 vehicles added to the list as I have faulty injectors that should be covered as well.

High pressure fuel pump failure. I was driving down the road when it stalled with no warning whatsoever and it put itself in park in the middle of the road, I had five other people with me that were put in serious danger. The dealership confirmed that it was in dead the problem, but there was no warning light nothing whatsoever.

I have owned the above-identified 2015 BMW XDrive 35d since new. This vehicle is equipped with BMW’s N57T engine. My wife and I started experiencing the car pulsing or surging under acceleration within the first year of ownership. Despite no warning lights being on, we brought the car to the dealership as early as September 20, 2016, to complain of the pulsating acceleration on the car. Although we experienced the problem daily, the dealership was “unable to duplicate the problem.” We visited the dealership several times thereafter to complain of this ongoing problem. Each time the dealership was “unable to duplicate the problem.” Finally, in June 2018, I visited the dealership and asked to go for a ride with the head service tech. During that drive, I was able to easily duplicate the issue. Upon further investigation by the head service tech, on or about June 11, 2018, BMWNA replaced a fuel injector (injector No. 6, PN 13-53-8-506-548) on the vehicle under warranty, which finally remedied the nearly two-year problem. In October 2021, the vehicle’s check engine light started going on and off intermittently. As a result, on or about October 14, 2021, my wife took the car to the dealership. We were informed that fuel injector No. 2 was now bad and that it would cost us nearly $1,250 to repair the vehicle. Given that one fuel injector on the vehicle had previously failed, I started doing some research about this engine and its fuel injectors. What I discovered was very troubling. In 2019, BMW of North America (“BMWNA”) issued SIB 01 09 19 (DC 13 53 90 06 00) extending the warranty on the fuel injectors used in certain models equipped with the N57T engine to 10 years/120,000 miles. Specifically, BMWNA listed the following vehicles as being covered by the SIB: F02 (740Ld xDrive) (N57T Engine) Model Year 2015 produced from 2/13/2014 to 5/08/2015F10 (535d Sedan) (N57T Engine) Model Year 2015 produced from 7/07/2014 to 6/26/2015F10 (535d xDrive Sedan) (N57T Engine) M

Hi, here to report and solicit the assistance of the NHTSA to keep us safe. Thanks for everything you do! Our 2015 X5 (F15) diesel with the N57T motor had check engine light illuminate @~61k miles while driving normally at surface street speeds. This was within one-month of BMW performing its second mandatory EGR cooler recall (once in 2020 and again in 2023), NHTSA Campaign Number 21V907000 for fire potential. BMW dealership advised the check engine was due to fuel injector #6 failure. I asked the dealership if this (could) be related to the recent EGR replacement they performed and was advised no. The EGR cooler and fuel injectors are DIRECTLY related, so this was surprising. Furthermore, there are loads of forums online that point to this, plus two active, safety recalls for the N57T motors including fuel injectors and the high pressure fuel pump (HPFP). My biggest concern is BMWs HPFP Safety Recall SIB130121 affecting 2014-2018 N57T motors - issued on 7/29/21 (coincidently, my birthday;-) It's dangerous that BMW will not proactively replace the HPFP, even when experiencing ongoing fuel system issues (2x EGR coolers and now injectors) that may be tied to a potential HPFP failure. I won't wait for a catastrophic failure for what is an existing and well known recall. This is well documented across forums so it's concerning the NHTSA OK'd BMW's 10yr/120k mile "warranty extension" vs full, mandatory recall. BMW should be accountable and replace the HPFP before catastrophic power loss occurs at the wrong time/wrong place. When it does, I wanted to ensure this record was on file with you agency for insurance purposes. Second concern is for sib010919. Injector recall is for 2016&17 X5 diesels with the N57T engine, plus other diesel models from 2015/16&17. Online, deep-dive research revealed a gap, where the 2015 X5 diesels (again with the N57T motor) were excluded. While this is not a severe as the HPFP, can the agency advise why 2015's were missed? Many thanks!!